Fmc - Bma of Burlington Inc.
A dialysis facility in Burlington, North Carolina 27215
3325 Garden Road, Burlington, North Carolina 27215. (336) 524-8989.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s star rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 45 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 11, 2024: a standard inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 11, 2024: standard inspection2 deficiencies
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Ic - Wear Gowns, Shields/Masks; Staff Not Eat/Drink In Tx Area
The inspectors’ words, 576 words
“IC-GOWNS, SHIELDS/MASKS-NO STAFF EAT/DRINK CFR(s): 494.30(a)(1)(i) Staff members should wear gowns, face shields, eye wear, or masks to protect themselves and prevent soiling of clothing when performing procedures during which spurting or spattering of blood might occur (e.g., during initiation and termination of dialysis, cleaning of dialyzers, and centrifugation of blood). Staff members should not eat, drink, or smoke in the dialysis treatment area or in the laboratory. This Standard is not met as evidenced by: 32003 Based on policy review, observations, medical record reviews, and interviews, the facility staff failed to provide personal protective equipment for chairside extended stay visitors for 3 of 3 patients (#13, #14, and #15) for 2 of 2 in-center treatment area observations. Findings included: Review on January 11, 2024 of the facility’s policy, “Visitor Policy” published February 6, 2023 revealed, “Purpose...Responsibility...Background...Visitors in the Patient Care Area ...Request for Extended Visits ...Children in the Facility ...Visitors Assisting with Care [space] ...PPE will be provided along with instructions for proper use if there is a likelihood that the visitor may be exposed to blood borne pathogens during the time that he/she is in the treatment area. ...” 1. Observation on January 9, 2024 from 2:45 PM to 3:30 PM (45-minutes) revealed, Patient #13 was located in Bay E/F as dialysis treatment was underway and a visitor was at the chairside. Observation revealed the visitor was not wearing PPE. Open medical record review on January 11, 2024 revealed in October 2021, Patient #13 was admitted to the in-center facility and on July 4, 2023, the patient had a special attention order for a visitor to be at the chairside for every treatment. Interview on January 11, 2024 at about 12 noon with the Clinical Manager revealed visitors that have extended stays in the in-center treatment area should wear PPE. 2. Observation on January 11, 2024 from 10:15 AM to 11:20 AM (65-minutes) revealed Patient #14 and #15 were located in Bay B1/B2 as dialysis treatment was underway. Each patient had one visitor at the chairside. At some point, the visitor for Patient #15 went to the chairside of Patient #14 and began to have an extended conversation with that patient’s visitor. Observation revealed, as staff began treatment discontinuation for Patient #14, it was difficult for staff because of the two visitors that were at the chair side and the visitors were not wearing PPE. Observation revealed the two chairside visitors were not wearing PPE during dialysis treatment and at initiation of treatment discontinuation. Open medical record review on January 11, 2024 revealed in November 2018, Patient #14 was admitted to the in-center facility and on August 1, 2023, the patient had a special attention order for a visitor to be at the chairside for every treatment. Open medical record review on January 11, 2024 revealed in February 2018, Patient #15 was admitted to the in-center facility and on August 1, 2023, the patient had a special attention order for a visitor to be at the chairside for every treatment. Interview on January 11, 2024 at 11:20 AM with the visitor for Patient #15 revealed, the visitor should be at the chairside of Patient #15 and not at Patient #14 due to the interference with patient care. Interview failed to reveal facility staff offered the visitor PPE. Interview on January 11, 2024 at about 12 noon with the Clinical Manager revealed visitors that have extended stays in the in-center treatment area should wear PPE.”
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Mixing Systems - Permanent Record/Verification Testing
The inspectors’ words, 833 words
“MIXING SYSTEMS-PERM RECORD/VERIF TEST CFR(s): 494.40(a) 5.4.4.1 Mixing systems: perm record/verification testing In addition to container labeling, there should be permanent records of batches produced. These records should include the concentrate formula produced, the volume of the batch, the lot numbers of powdered concentrate packages, the manufacturer of the powdered concentrate, the date and time of mixing, any test results, the person performing the mixing, the person verifying mixing and test results, and the expiration date (if applicable). 6.4.1 Mixing systems Acid and bicarbonate concentrates may be tested by using conductivity or by using a hydrometer. Concentrates should not be used or transferred to holding tanks or distribution systems until all tests are completed. The test results and verification that they meet all applicable criteria should be recorded and signed by the individuals performing the tests. This Standard is not met as evidenced by: 32003 Based on policy review, granuflo mixing log review, quality meeting minutes review, and staff interviews, the facility staff failed to ensure a second staff member verified granuflo batch preparation results prior to transferring to the holding tank for patient use for 2 of 2 months (November and December 2023). Findings included: Review on January 11, 2024 of the facility’s policy, “Acid Concentrate Mixing and Handling: Dry Acid Dissolution Unit” published September 5, 2023 revealed, “Purpose ...Introduction ...Responsibility ...Acronyms and Definitions ...Manufacturer Instructions for Use (IFU) ...General ...Self-Designed Systems ...Quality Assurance Testing ...Batch Records [space] Each batch record must be reviewed and verified as complete by two qualified staff members at the end of batch preparation. ...” Review on January 10, 2024 of the November and December 2023 granuflo logs revealed: 1. on October 27, 2023 at 4:40 AM a technician prepared a batch of 2201 granuflo mix. At 5:58 AM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 2. on November 1, 2023 at 11:54 AM, a technician prepared a batch of 2251 granuflo mix. At 1:30 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 3. on November 2, 2023 at 10:10 AM and 1:18 PM, a technician prepared a batch of 2201 granuflo mix. At 1:00 PM and 3:50 PM, the mixtures was transferred to the holding tank without a second staff verifying the test results. 4. on November 8, 2023 at 1:31 PM, a technician prepared a batch of 2201 granuflo mix. At 2:00 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 5. on November 10, 2023 at 11:00 AM, a technician prepared a batch of 2202 granuflo mix. At 2:00 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 6. on November 20, 2023 at 10:00 AM, a technician prepared a batch of 2201 granuflo mix. At 2:30 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 7. on November 22, 2023 at 10:00 AM, a technician prepared a batch of 2201 granuflo mix. At 2:00 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 8. on November 29, 2023 at 7:57 AM, a technician prepared a batch of 2251 granuflo mix. At 10:00 AM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 9. on December 1, 2023 at 10:00 AM, a technician prepared a batch of 2201 granuflo mix. At 1:00 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 10. on December 7, 2023 at 9:03 AM, a technician prepared a batch of 2251 granuflo mix. At 10:43 AM, the mixture was transferred to the holding tank without a second staff member verifying the test results. 11. on December 16, 2023 at 8:44 AM, a technician prepared a batch of 2201 granuflo mix. At 12:00 noon, the mixture was transferred to the holding tank without a second staff member verifying the test results. 12. on December 18, 2023 at 12:00 noon, a technician prepared a batch of 2251 granuflo mix. At 4:00 PM, the mixture was transferred to the holding tank without a second staff member verifying the test results. Review on January 10, 2024 of quality meeting minutes from June 2023 through November 2023 (6-months) failed to address why no second staff member verified the granuflo mixture test results. Interview on January 10, 2024 at about 2:30 PM with the Biomed technician failed to reveal the second staff member(s) that verified the granuflo mixture test results. Interview on January 11, 2024 at 9:45 AM with the Clinical Manager revealed the electronic granuflo logs were changed in October 2023. The manager did not receive notification of the change. Interview revealed this was local and a system-wide problem that was not identified in the November and December 2023 meeting minutes.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 11, 2024 | Standard inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Mar 16, 1988.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
- Doesn’t offer a shift starting at 5 p.m. or later.
- 45 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 4 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (32 interviews, Oct 18, 2024 to Jul 11, 2025): 67% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 2 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 4 of 5 |
How does it compare nearby?
- Of the 7 dialysis facilities CMS lists in Alamance County, 7 have a star rating from CMS: 4 rated 3 of 5, 3 rated 2 of 5.
- CMS rates this one 2 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.