Hearth Record

Heartland Kidney Center

A dialysis facility in Carthage, Missouri 64836

2828 South Grand, Carthage, Missouri 64836. (417) 358-5500.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 5, 2024: a standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jun 5, 2024: standard inspection3 deficiencies
  • Ic - Aseptic Techniques For Iv Meds

    The inspectors’ words, 171 words

    “IC-ASEPTIC TECHNIQUES FOR IV MEDS CFR(s): 494.30(b)(2) [The facility must-] (2) Ensure that clinical staff demonstrate compliance with current aseptic techniques when dispensing and administering intravenous medications from vials and ampules; and This Standard is not met as evidenced by: 17026 Based on observations and staff interview, the facility staff failed to ensure medications (five containers) and antimicrobial skin and wound cleanser (two containers) were not expired. This had the potential to effect all patients on dialysis and cause an increase in complications. The facility census was 27. Findings included: 1. Observation on 6/3/24 at 11:43 AM of the home peritoneal dialysis training room showed five containers of Ferric Citrate (medication used to control the phosphorous level) tablets that expired 3/31/24. 2. Observation on 6/3/24 at 11:41 AM of the home peritoneal dialysis training room showed two containers of antimicrobial skin and wound cleanser that expired 7/11/23. 3. During an interview on 6/4/24 at 12:30 PM, the facility manager said staff need to ensure the medications and supplies were not expired.”

    Rule V0143. Standard-level.

  • Achieve Adequate Clearance

    The inspectors’ words, 227 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 17026 Based on record review and staff interview, the facility staff failed to follow the blood flow rate or the dialysate flow rate for two patients (Patient # 1 and # 3) out of five clinical records reviewed. This had the potential to effect all patients on dialysis and cause an increase in complications. The facility census was 27. Findings included: 1. Review of the treatment flow sheets dated 5/10/24, 5/27/24, and 5/31/24 for Patient # 1 showed the patient’s physician directed staff to set the dialysate flow rate at 800, but staff set the dialysate flow rate at 600 for the patient’s dialysis treatment. 2. Review of the treatment flow sheet dated 5/31/24 for Patient # 3 showed the patient’s physician directed staff to set the blood flow rate at 300, but staff set the blood flow rate at 400 for the patient’s dialysis treatment. 3. During an interview on 6/4/24 at 12:30 PM, the facility manager said staff should follow the physician order for the blood flow rate and dialysate flow rate.”

    Rule V0544. Standard-level.

  • Md Resp - Ensure All Adhere To P&P

    The inspectors’ words, 277 words

    “MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 17026 Based on record review and staff interview, the facility staff failed to conduct a pre-nursing assessment within one hour of a patient starting on dialysis treatment for three patients (Patient # 2, # 3, and # 4) out of five clinical records reviewed. This had the potential to effect all patients on dialysis and cause an increase in complications. The facility census was 27. Findings included: 1. Review of the treatment flow sheet dated 5/27/24 for Patient # 4 showed staff started the patient on dialysis treatment at 10:31 AM but did not complete the pre-nursing assessment for the patient until 12:12 PM. 2. Review of the treatment flow sheet dated 5/31/24 for Patient # 2 showed staff started the patient on dialysis treatment at 8:20 AM but did not complete the pre-nursing assessment for the patient until 9:55 AM. 3. Review of the treatment flow sheet dated 5/31/24 for Patient # 3 showed staff started the patient on dialysis treatment at 9:07 AM but did not complete the pre-nursing assessment for the patient until 10:22 AM. 4. During an interview on 6/4/24 at 12:30 PM, the facility manager said staff need to complete the pre-nursing assessment within one hour of a patient starting on dialysis treatment, or document a note if they are doing a late medical record entry.”

    Rule V0715. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 5, 2024Standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Apr 11, 2012.
  • Run for profit.
  • No deficiency on record in the last three years.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 16 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • CMS lists it as independent, not owned or managed by a chain.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Survey data not available for this reporting period.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 4 dialysis facilities CMS lists in Jasper County, 4 have a star rating from CMS: 3 rated 3 of 5, 1 rated 2 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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