Hearth Record

Ghs Western Regional Home Dialysis

A dialysis facility in Novi, Michigan 48377

39525 W 14 Mile Rd Ste 200, Novi, Michigan 48377. (248) 668-4180.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Feb 27, 2024: a standard inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Feb 27, 2024: standard inspection2 deficiencies
  • Qapi Indicator - Infection Control - Trend/Plan/Act

    The inspectors’ words, 292 words

    “QAPI-INDICATOR-INF CONT-TREND/PLAN/ACT CFR(s): 494.110(a)(2)(ix) The program must include, but not be limited to, the following: (ix) Infection control; with respect to this component the facility must- (A) Analyze and document the incidence of infection to identify trends and establish baseline information on infection incidence; (B) Develop recommendations and action plans to minimize infection transmission, promote immunization; and (C) Take actions to reduce future incidents. This Standard is not met as evidenced by: 15195 Based on Quality Assessment Performance Improvement (QAPI) record review and interview, the facility failed to document evaluation of data and implementation of actions plans for reducing peritoneal infections in patients for six of six months (8/15/23 through 1/23/24) of QAPI meeting minutes and data reviewed, resulting in the unsatisfactory outcomes for those peritoneal dialysis patients with infections. Findings include: On 2/27/24 at approximately 1430, phone interview with the Medical Director A revealed that reducing infections was a priority quality measure for improvement. On 2/27/24 at approximately 1530, review of six of six months (8/15/23 through 1/23/24) of QAPI meeting minutes and data with Home Dialysis Nurse B, revealed that peritoneal dialysis patients had at least one peritoneal related infection every month (except in the early December 7, 2023 data). The January 23, 2024 comments documented 12/20/23 infections “2 exit site infections ..(also) 1 tunneled catheter infection.” The rate of peritoneal infection had increased from 2.16 to 4.01 rate per 100 patient months. A comprehensive analysis of the increasing rate and action plans to decrease infections had not been documented in QAPI. This was verified by Home Dialysis Nurse B. On 2/27/24 at approximately 1600, review of the facility policy titled “Quality Assessment Performance Improvement (QAPI) Program, revised 5/18/23” documented “...Action plans are developed at the QAPI meeting as necessary.””

    Rule V0637. Standard-level.

  • Medical Records - Complete, Accurate, Accessible

    The inspectors’ words, 543 words

    “MR-COMPLETE, ACCURATE, ACCESSIBLE CFR(s): 494.170 The dialysis facility must maintain complete, accurate, and accessible records on all patients, including home patients who elect to receive dialysis supplies and equipment from a supplier that is not a provider of ESRD services and all other home dialysis patients whose care is under the supervision of the facility. This Standard is not met as evidenced by: 47415 Based on interview, and record review, the staff failed to keep accurate and complete medical records and adhere to policy and procedure regarding dialysate flow rate (DFR) orders being updated to meet hemodialysis machine (Tablo) specifications for 1 (P-1) of 2 home hemodialysis patients reviewed resulting in inaccurate medical records. Findings include: On 2/27/24 at 1430, Home Dialysis Nurse Staff B was queried in the facility office as to if there was a reason the dialysate flow rate (DFR) was not run as prescribed in physician treatment order (dated 12/26/23 - DFR was precribed at 800). Staff B stated the DFR on Tablo hemodialysis machines can only be set to maximum of 300 and drop down on medical record software may not go as low as 200. Staff B also stated that the prescription order (dated last changed on 12/12/23) may have been a carryover from an incenter-treatment. On 2/27/24 at 1445, record review of Tablo Hemodialysis System user manual (page 201) specifications revealed that dialysis flow range: 50 -300 milliliters/minute (mL/min). On 2/27/24 at 1500, review of the medical record revealed that P-1 in 8 of 8 treatment sheets dated (2/12/24, 2/13/24, 2/15/24, 2/16/24, 2/19/24, 2/20/24, 2/23/24, 2/26/24) revealed: Treatment sheet dated 2/12/14: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1904- 2217. Treatment sheet 2/13/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1553-1906. Treatment sheet 2/15/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1306-1619. Treatment sheet 2/16/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1553-1906. Treatment sheet 2/19/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1252-1604. Treatment sheet 2/20/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1721-2033. Treatment sheet 2/23/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1553-1906. Treatment sheet 2/26/24: DFR documented as running at 200 in the hemodialysis session data section of the flowsheet for the entire treatment session from 1239-15. No documentation found in the medical record as to why the treatments were set at a DFR other than what was prescribed. Policy titled, “Processing Physician/Advanced Practitioner Orders and all Progress notes, dated 5/2021 states: “Staff may only accept orders from a physician ...All physician orders are to be processed ...completing electronic medical record format appropriately ...Transient treatment and medication orders must be reviewed and approved by facility Medical Director/physician designee/APP prior to patient being treated ...””

    Rule V0726. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Feb 27, 2024Standard inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Nov 21, 2012.
  • Run as a non-profit.
  • No deficiency on record in the last three years.
  • Chain: Greenfield Health Systems.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer in-center hemodialysis and a shift starting at 5 p.m. or later.
  • 3 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Greenfield Health Systems chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS gives no : “Not enough quality measure data to calculate a star rating.”
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, worse than expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Survey data not available for this reporting period.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 5Not rated
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 32 dialysis facilities CMS lists in Oakland County, 30 have a star rating from CMS: 5 rated 4 of 5, 13 rated 3 of 5, 9 rated 2 of 5, 3 rated 1 of 5.
  • CMS gives this facility no star rating to compare.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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