Hearth Record

Rcg - Sacred Heart - Adult Dialysis

A dialysis facility in Pensacola, Florida 32504

5401 Corporate Woods Dr Ste 850, Pensacola, Florida 32504. (850) 484-8646.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 21, 2025: a standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Aug 21, 2025: standard inspection4 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 306 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 50783 Based on observation, policy review, and interview, the facility failed to ensure infection control practices including hand hygiene and removal of gloves between each patient or station while providing care. The findings include: On 8/19/25 Patient care technician (PCT) M was observed leaving the dialysis treatment station with gloves on, walked to the nurses’ desk 1, opened a drawer to search for supplies and, when unable to locate the needed, PCT M proceeded to nurses’ desk 2 with the same gloves on, opened a drawer, searched for the needed supply, obtained the supply, walked back to the dialysis treatment station and checked patient monitors with the same gloves on. After approximately 5 minutes, PCT M was observed with the same gloves on, walking from the dialysis treatment station to nurses’ desk 1. PCT M spoke with a nurse sitting at the desk for approximately 5-7 minutes, then walked back to the dialysis treatment station without removing gloves or performing hand hygiene. On 8/19/25 at 11:45 am, the clinic manager said in an interview that staff know anytime they leave their station and in between each patient they are to remove their gloves and perform hand hygiene. A review of facility policy reference number 47663, published 11/6/2023, titled “personal protective equipment” included instructions for hand hygiene and glove use as: “staff must remove gloves and wash hands after patient care, exposure to blood and body fluids, and touching any surfaces within the patient station. Always perform hand hygiene after glove removal. Avoid touching surfaces with gloved hands that will be touched with ungloved hands.””

    Rule V0113. Standard-level.

  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 464 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 39374 50783 Based on record review, policy review, and interview, the facility failed to ensure immediate follow up actions were taken in response to observed signs of central venous catheter site infection for 1 of 9 patients sampled for record review (#3). The findings include: A review of the treatment record for Patient #3 dated 8/9/2025 included documentation of a note at 12:42pm that the patient care technician noted the catheter dressing change site has green matter around it, reported to RN (registered nurse). Further review of documentation from 8/9/2025 at 16:45 pm documented “CVC (central venous catheter) site cleaned per P&P (policy and procedures) and sterile dressing placed. No s/s (signs/symptoms) of infection noted. Lumens flushed with NS (normal saline) and no resistance noted.” On 8/21/2025 at 1:20pm, the clinic manager said in an interview she remembered there was a follow up culture of the CVC site. The clinic manager looked up the electronic health record for Patient #3 and verified a culture was swabbed on 8/12/2025, three days after the observation was documented in the treatment record on 8/9/2025. The clinic manager was unable to verify if the specimen had been sent out to the laboratory or cultured. There were no results of a laboratory test related to the culture of the CVC site in the record and no additional documentation noted in the record. Review of facility policy 45265, titled “supervision and delegation,” dated 11/6/2023, under the section “reporting of patient care findings to the team nurse in charge” reveals “the staff member who collects information pre, post, and during treatment will document their findings. Any observed changes or abnormal findings in the patient’s condition or vascular access, changes reported by the patient must be reported to the registered nurse who will assess the patient. Registered nurses who are not the nurse in charge must report abnormal findings and interventions to the nurse in charge.””

    Rule V0147. Standard-level.

  • Manage Volume Status

    The inspectors’ words, 372 words

    “POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 50783 Based on record review, policy review, and interview, the facility failed to ensure patients’ blood pressures were monitored at least every 45 minutes during dialysis treatment for 2 of 9 patients sampled for record review (#1 and #5). The findings included: Policy titled “Patient Assessment and Monitoring” reference number 45284, version 4, published 5/01/2023 included instructions that included “obtain blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes or per state regulations.” A record review for Patient #5 showed that during the treatment on 8/5/2025 on three separate occurrences, the blood pressure monitoring exceeded the standard and policy of monitoring blood pressure no more than 45 minutes apart. On 8/5/2025, a blood pressure reading was recorded at 11:05am and the next recorded blood pressure reading was documented at 12:10pm, one hour and five minutes later. The next blood pressure reading was on 8/5/2025 was documented 56 minutes later, at 1:04pm, and another gap in blood pressure monitoring lasting one hour and 25 minutes was noted between 1:37pm and 3:02pm. During the treatment on 8/12/2025 a blood pressure reading was recorded at 12:10pm and the next recorded blood pressure reading was documented at 1:34pm, one hour and 24 minutes later. A record review for Patient #1 showed that during the treatment on 8/6/2025 there was no documented blood pressure monitoring between 1:31pm and 2:25pm, a period of 54 minutes. The treatment record for Patient #1 on 8/13/2025 included a gap in blood pressure monitoring lasting 59 minutes between 1:03pm and 2:02pm. During an interview on 8/21/2025 at 10:30am, the clinical manager said, “”The machine is set up to automatically check blood pressures every 30 minutes, and sometimes when staff pulls over the data, it does not always pull over the blood pressure for the patient; but the dialysis tech and nurse know to enter the blood pressures manually and that they should have caught the missing information.””

    Rule V0543. Standard-level.

  • Achieve Adequate Clearance

    The inspectors’ words, 403 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 39374 Based on record review, policy review, and interviews, the facility failed to maintain the prescribed blood flow rate (BFR) during dialysis treatment for 1 of 9 patients sampled for record review (#6). The findings include: A record review of Patient #6 treatment records for 8/6/2025 - 8/16/2025 identified two dates (8/6/2025 and 8/9/2025) when the prescribed blood flow rate (BFR) of 400 (milliliters per minute) was not achieved and there was no documentation to explain the reason for deviating from the prescribed BFR. The treatment record for 8/6/2025 documented initiation of treatment at 12:12pm with a BFR at 450, decreased to 350 at 12:37pm and remained at 350 until the end of treatment at 3:05pm. The treatment record for 8/9/2025 documented initiation of treatment at 6:32am at a BFR of 400. The BFR was decreased to 350 at 7:07am and remained at 350 until treatment ended at 10:01pm. A nurses’ note post-treatment documented “patient left treatment 1.7 kg (kilograms) over EDW (estimated dry weight). Review of a policy titled “Patient Assessment and Monitoring” with reference number 45284, version 4, published 5/01/2023 identified instructions that included “check machine settings and measurements: check prescribed blood flow is being achieved or reason is documented in medical record if unable to meet prescribed blood flow rate.” In an interview on 8/21/2025 at 10:06am, the clinic manager said the expectation is there would be a note explaining the reason why the prescribed BFR was not followed. She explained that common reasons for decreasing the BFR are for elevated blood pressures or pain at the access site that cannot be relieved with manual position adjustments. She confirmed there was no other acceptable reason for not following the BFR and reiterated the expectation is a documented note explaining why the prescription was not followed. On 8/21/2025 at 1:20pm a follow up interview took place with the director of operations and the clinic manager regarding the blood flow rates recorded in the treatment records of Patient #6 and they verified that there was not a justification for the BFRs to deviate from the prescribed blood flow rate.”

    Rule V0544. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 21, 2025Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jan 26, 1999.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
  • Doesn’t offer peritoneal dialysis and home hemodialysis training.
  • 25 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (54 interviews, Oct 18, 2024 to Jul 11, 2025): 64% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 53 of 5

How does it compare nearby?

  • Of the 10 dialysis facilities CMS lists in Escambia County, 10 have a star rating from CMS: 5 rated 3 of 5, 4 rated 2 of 5, 1 rated 1 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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