KinderCare Learning Centers 301010

“Based on staff interviews, children under 10 years of age were not always within sight and sound supervision of staff. Evidence: 1. On 11/2/23, at approximately 10:10 am, Staff # 1 and Staff # 2 left Child # 1 (1 year old) unattended in the classroom for approximately 2 minutes, when they went to the playground. 2. Staff # 3 stated that at approximately 10 am when she was checking classrooms, she stepped into the large room next to the Toddler room and saw Child # 1 standing alone in the classroom. 3. Staff # 3 stated that she quickly took Child # 1 outside and gave the child to Staff # 1. Staff # 3 stated that both staff had just stepped outside with the rest of the children, using the side door that leads around to the playground. 4. Staff # 1 stated that at approximately 10:10 am Staff # 1 and Staff # 2 were running late to go outside. Staff # 1 stated that she did not do a name to face count of the children before exiting the classroom. 5. Staff # 1 stated that Staff # 3 brought Child # 1 outside to her. 6. Staff # 2 stated that she did not do a name to face count of the children before leaving the room to go outside. 7. Staff # 2 stated that when Staff # 3 brought Child # 1 outside to Staff # 1, she noticed that Child # 1 was crying. 8. Staff # 1 and Staff # 2 stated that Child # 1 was left unattended for approximately 2 minutes.”

“REPEAT VIOLATION: Based on records review and staff interview, the center did not follow its own policies and procedures that are required by the standards. Evidence: 1. The center’s ?Supervision of Children? policy states, ?Enrolled children must be supervised at all times. This means that staff members must never leave a child or children unattended for even a moment?. The policy also states that, ?Leaving a child in the classroom while others move to another room are all examples of lack of supervision?. 2. The center’s ?Child Supervision Records? (CSR) policy states that ?Name to face attendance (visually confirming children are present by matching the names on the CSR to the faces in the classroom) must be taken every 30 minutes and during any large class transitions (i.e., going outside to the playground). 3. On 11/2/23, at approximately 10:10 am, Staff # 1 and Staff # 2 left Child # 1 (1 year old) unattended in the classroom for approximately 2 minutes when they left the room with 7 other children to go to the playground. 4. Staff # 1 stated that at approximately 10:10 am, they were lining up to go outside for the fall festival and were running behind. Staff # 1 stated the children were not lined up, and she did not do a name to face count using the CSR. Staff # 1 thinks that Child # 1 was unattended for approximately two minutes from the time they went outside. 5. Staff # 2 stated the children were lined up to go outside, and Staff # 2 did not do a name to face count using the CSR. Staff # 2 stated that Child # 1 was unattended for approximately two minutes.”

“(Repeat Violation, Systemic Deficiency) Based on observation, areas inside and outside the center were not maintained in a clean and safe condition. Evidence: 1. Areas of the tiled floor in the following classrooms were found to be unclean with dirt that appears to have accumulated over time: a. Preschool Classroom: Under and around the handwashing sink cabinet in the classroom, used by the children; tiled floor in front of the white vent, b. 2?s classroom: along the baseboard and under the cabinet of the diaper changing table and the door that leads into the toddler room. 2. One children’s sink in the Preschool classroom has a broken strip of plastic that covers the wood. 3. The pour in place resilient surfacing on the playground (in front of the school age classroom) was broken at three different spots, posing a trip hazard.”

“(Systemic Deficiency) Based on observation and records review, the center did not maintain the 1 staff to 4 children ratio for children from birth through 16 months of age. Evidence: 1. At approximately 9:23 am Child # 1 (15 months old) arrived to the Toddler room, where Staff # 1 was present with 5 children by herself. Child # 1 was the sixth child in her group. 2. Staff # 2 came into the Toddler classroom to help at 9:45 am. 3. The Toddler Room was out of ratio for approximately 22 minutes.”

“Repeat Violation, Systemic Deficiency Based on records review and staff interview, the center did not follow its own policies and procedures that are required by the standards. Evidence: 1. The center’s policies for the Child Supervision Records (CSR) states that ?Staff members responsible for the children must keep the CSR accurate and current at all times?. 2. On 9/8/23, a review of the CSR for the 3?4-year-old classroom showed that a staff member was signed in at 8:45 am. There was no name or signature with the time to identify the staff member. 3. The CSR for the 2?s classroom showed that Child # 3 arrived at 7:59 am on the date of the inspection, but Child # 3 was not in the classroom. Staff # 3 stated that Child # 3 was moved to the Toddler classroom. Child # 3?s exit from the 2?s classroom was not documented on their CSR. The CSR for the Toddler room showed Child # 3?s arrival was signed in at 9:02 am.”

“Based on records review and staff interview, the center did not maintain the ratio of 8 children to 1 staff, for children 24 months to 36 months. Evidence: 1. The Child Supervision Record (CSR) dated 2/28/23 showed that there were 12 children in the Preschool/Pre-K classroom, ranging from 3- 5 years old. 2. Child # 5 (2 years old) was moved to the Preschool/Pre-K classroom at 11:19 am. 3. Staff # 2 stated that children eat lunch between 11:00 am to 12:00 pm; and that she had left on break at 11:00 am and returned at 12:00 pm. A review of the Staff # 2?s timesheet confirmed her break time. 4. From 11:19 am to 12:00 pm, Staff # 3 was the only staff present in the room. Staff # 3 did not maintain the ratio of 8 children to 1 staff member. 5. On 2/28/23, Staff # 2 was by herself in the Preschool/Pre-K room with 11 children including Child # 5 (2 years old), from 2:30 pm to 3:01 pm. Staff # 2 stated that children were awake from nap. 6. From 3:02 pm to 3:23pm, Staff # 2 had 10 children in care by herself, including Child # 5. 7. Another child left at 3:23 pm. Staff # 2 was with 9 children including Child # 5 until 4:44 pm. 8. The CSR for the Pre-K/Preschool classroom dated 3/2/23 showed: a. From 5:06pm to 5:08pm Staff # 2 was alone with 10 children; and from 5:08 pm to 5:17 pm, Staff # 2 was over ratio with 9 children by herself. One of the children during these times was Child # 5 (2 years old).”

“Based on records review and staff interview, the center did not maintain the ratio of 10 children to 1 staff, for children 3 years old. Evidence: 1. The CSR for the Preschool/Pre-k classroom (3-4 years old) dated 2/27/23 showed that from 8:51 am to 9:00 am, Staff # 4 had 11 children by herself. The children’s ages ranged from 3- 5 years old. 2. The CSR for the Preschool/ Pre-k classroom dated 2/28/23 showed the following: a.Staff # 4 had 11 children by herself from 8:53 am to 9:00 am, when Staff # 2 arrived. b.Staff # 4 left the classroom at 9:05 am, leaving Staff # 2 by herself with 11 children. c.Another child arrived in the classroom at 9:24 am, bringing the total to 12 children with only Staff # 2. d.At 11:00 am, Staff # 3 arrived in the classroom relieving Staff # 2 for her break. At this point Staff # 3 was the only staff member with 12 children until approximately 12:00 pm when the children went down for nap.”

“Based on records review and staff interview, the center did not maintain the ratio of 10 children to 1 staff for children 16 months to 24 months, during the designated rest period. Evidence: 1. On 3/2/23, 4 children were transitioned from the Toddler classroom to the Discovery Preschool (2 years old) classroom for naptime at 12:12 pm. This brought the total number of children to 11. 2. Child # 1, Child # 2, Child # 3 and Child # 4 were all under the age of 2 years. 3. Staff # 1 took a lunch break from 12:04pm to 1:05pm. 4. Staff # 2 stated, and a review of the Staff # 2?s timesheet and the documentation on the Child Supervision Record (CSR) showed that Staff # 2 was by herself and out of ratio with 11 children from 12:12pm to 1:05pm.”

“Based on records review and staff interview, the center did not follow it’s own policies and procedures and did not ensure that the center’s activities were maintained in compliance with the standards. Evidence: 1. The center’s policy for using Child Supervision Records (CSR) states that: a. ?Staff members responsible for the children must keep the CSR accurate and current at all times?; b. ?Information should not be crossed off the form?; c. ?Name to face attendance must be taken every 30 minutes and during any large class transition?. 2. The center’s attendance policy states that ?Center management must verify attendance several times each day, comparing the computer clock in/out or parent/guardian manual sign in/out attendance to each classroom’s Child Supervision Record?. 3. During this inspection, as CSRs were being reviewed, Staff # 2 stated that on 2/27/23 and 3/2/23 she arrived to work at 9:00am in the Preschool/Pre-K (3?4-year-olds). Her timesheets for both dates confirmed this information. However, her arrival time on the CSR for both dates had been altered to 8:00 am. Staff # 2 stated she had not made any changes to her time on these CSRs. 4. The CSR for the Preschool/Pre-k classroom dated 2/28/23 did not have any initials or documentation of verification to demonstrate that the center’s management had checked children’s time in/out as per the center’s attendance policy. 5. The CSR for the Discovery Preschool (2?s) classroom, dated 3/2/23 was missing the ?depart time? for Child # 1. 6. On 3/2/23, Staff # 3 did not document his times in and out of the classroom correctly on the CSR for the Preschool/Pre-K classroom. On one line of the ?Teacher/Staff Attendance? column, Staff # 3 had documented that he had left the classroom at 9:02 am. On another line his time-in was documented as 9:00 am and time-out as 5:05 pm.”

“Based on staff interviews, staff did not ensure care and protection of a child while supervising them. Evidence: 1. On 10/4/22, Staff # 1 and Staff # 2 took the 3?s class out on the playground at approximately 10:40 am and came back into the classroom at approximately 11:00 am. 2. Staff # 1 stated that while on the playground, Child # 1 (3-years old) jumped in a small puddle of water, left from the rain the day before. Staff # 1 noticed that Child # 1?s pants had gotten wet from the water up to his knees. 3. When they returned back to the classroom, it was time for Staff # 1 to leave on lunch break. Staff # 1 told Staff # 2 to change Child # 1, but did not specify that Child # 1?s clothing had gotten wet. At approximately 11:03 am, Staff # 1 left on break. 4. Staff # 2 stated that when Staff # 1 mentioned Child # 1 being wet, Staff # 2 thought that Staff # 1 was referring to Child # 1?s pull up, and did not notice that Child # 1?s pants were wet. Staff # 2 stated that they got busy with handwashing and fixing lunch, and did not get a chance to check Child # 1?s pull up. 5. After lunch, the children got on their cots for nap time. Staff # 2 stated that they were going to check on Child # 1 but by that time Staff # 1 returned from break. 6. Staff # 1 returned from break at approximately 12:03pm and saw that Child # 1 was asleep on his cot, covered by his blanket, and assumed that he had been changed. 7. Staff # 1 stated that at 2:35 pm Child # 1 woke up. When helping him up, Staff # 1 realized that Child # 1?s pants were still wet. Staff # 1 stated that ?Child # 1?s pants, socks and shoes were soaking wet?, and when he got up from his cot, his cot cover was also wet. 8. Child # 1 was in wet pants, socks and shoes from approximately 11:00 am to 2:35pm.”

“Based on records review and staff interview, the center did not follow its own policies and procedures that are required by the standards. Evidence: 1. The center’s policies for the Child Supervision Records states that ?Staff members responsible for the children must keep the CSR accurate and current at all times?. 2. On 9/23/22, a review of the CSR for the 4?s classroom showed that Staff # 1 was not signed in where staff is required to enter their time in and time out information. Staff # 1 stated that he had arrived before 8:30 am. 3. Staff # 2 was also working in the 4?s classroom but did not sign in the time of her arrival. Staff # 1 stated that Staff # 2 had arrived when Staff # 3 left on her break which was around 10:30 am. 4. A review of the CSR for the 2?s and Toddler classroom showed that Staff # 3 had signed in for both classrooms but the times were overlapping, making It unclear which classroom she was actually in. Staff # 3 was signed into the Toddler’s CSR from 6:49 am to 8:16 am. Staff # 3 was also signed into the Two’s CSR from 7:02 am to 8:10 am.”

“Based on records review and staff interviews, the staff to children ratio of 1 staff to 5 children was not maintained for children from 16 to 24 months of age. Evidence: 1. On 5/26/22, the Child Supervision Record (CSR) for the Discovery Preschool classroom (2 yrs old) had written documentation of 16 children in care, including Child # 1 (age: 16 months), Child # 2 (age: 19 months), and Child # 3 (age: 20 months). 2. The teacher/staff attendance portion of the CSR showed that Staff # 1 left for break at 10:50 am. At that time Staff # 2 and Staff # 3 were in the classroom to do lunch and put the children down for nap. 3. Staff # 1 and Staff # 2 stated that lunch was at approximately 11:30 am, and nap time started at approximately 12pm. 4. From 10:50 am to 12pm, the classroom was out of ratio with one child. The ratio of 1 staff to 5 children was not maintained.”

“Based on record review and staff interview, the center did not maintain an accurate and complete written record of children’s injuries in which entries are made the day of occurrence. Evidence: 1. On 6/6/22 Child # 4 (age 2 years old) in the Discovery Preschool classroom, sustained scratches on her face which resulted in broken skin and some bleeding. 2. Staff # 4 was notified by Staff # 2 and Staff # 3. Staff # 4 wrote and signed the accident report, but the report was inaccurate and missing information. 3. The date of the scratches was 6/2/22. The date documented on the accident report was a future date of 6/30/22. 4. The report was also missing the time that the parent was notified, and two staff signatures or one staff and one parent signature.”

“Based on records review and staff interview, the center did not have a program lead qualified staff in each classroom. Evidence: 1. It was observed that Staff # 1 was observed to be working in the Infant classroom. 2. Staff # 2 was was observed to be working in the 3’s classroom. 3. There were no other staff working in these classrooms. 3. Staff # 3 stated that Staff # 1 and Staff # 2 were hired in the capacity to be program lead in the respective rooms. 4. Staff # 1 and Staff # 2’s records did not have any documentation to show that they met the requirements to be program lead.”

“Based on staff interview and records review, cots used by children did not have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Evidence: 1. On 9/20/21, Child # 1 slept on his cot with his jacket on and without any linens. 2. Documentation on the program used by the center to update and communicate with parents, indicated that Child # 1’s linens were not at the center, and the center did not provide extra linens to use for Child # 1’s cot during nap time. 3. Staff # 1 stated that Child # 1’s linens had not been brought back from home, and due to COVID 19 the center did not maintain an extra supply of linens.”