Frontiers Learning Center

The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.

“It was determined by staff interview and documentation, the center was not operating within the terms of their current license. The center’s current operational hours are 6:00 am to 6:00 pm. There was a child in care at 5:45 am.”

Rule 8VAC20-780-40-E. From a complaint.

The center shall schedule snacks or meals so that there is a period of at least 1-1/2 hours but no more than three hours between each meal or snack unless there is a scheduled rest or sleep period for children between the meals and snacks.

“On 8/31/2026, child #1 was at the center a for more than three hours before being fed a meal or snack.”

Rule 8VAC20-780-560-C. From a complaint.

When centers choose to provide meals or snacks, the centers shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA); allow for a second helpings of food; offer meals and snacks that serve a variety of nutritious foods and shall serve at least three sources of vitamin A and at least three sources of vitamin C, and maintain a menu listing foods to be served for meals and snacks during the current one-week period.

“It was determined through staff interviews, the facility has had several instances where the USDA nutritional requirements for lunches. There was not enough food to allow for a second helping of food. Meals and snacks that served at the center did not contain a variety of nutritious foods that contain at least three sources of vitamin A and C. There was no menu for the current week and two previous weeks.”

Rule 8VAC20-780-560-F. From a complaint.

Authorize the child day centers are required to obtain a copy of the results of a criminal history record information check, a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

“Staff #1’s record was missing documentation of a sex offender registry check.”

Rule 22.1-289.035-B-4.

The plan established pursuant to subsection A and the results of each test conducted pursuant to such plan shall be submitted to and reviewed by the Commissioner and the Department of Health’s Office of Drinking Water.

“The facility does not have documentation that potable water testing has been completed. The test results have not been provided to the Department of Health’s Office of Drinking Water.”

Rule 22.1-289.057-B.

After the first license, annual approval from the health department is required.

“The annual approval from the health department had expired. The health inspection was overdue by two months.”

Rule 8VAC20-780-260-B.

Employees are required to provide a sworn statement or affirmation disclosing whether he has ever been convicted of or is the subject of pending charges for any offense within or outside the Commonwealth and whether he has been the subject of a founded complaint of child abuse or neglect within or outside the Commonwealth prior to their first day of employment.

“Staff A ‘s sworn statement was completed seven days after the employee’s first day of employment.”

Rule 22.1-289.035-B-1.

All areas and equipment, inside and outside, of the center are required to maintained in a clean, safe, and operable condition.

“Classroom #1 and 2 had deceased insects on the floor and window sill. There was visible dust, debris, and webs on the cribs and floor. Classroom #3, #4, #5 #6, and #7 had visible debris and dust on the countertops and floors. The classrooms had supplies but they were not organized and set up to be operational.”

Rule 8VAC20-780-270-A.

The center is required to develop written procedures for injury prevention.

“The center did not have a written procedure for injury prevention.”

Rule 8VAC20-780-40-I.

The center is required to develop written procedures for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies, safe sleeping practices, and sudden infant death syndrome awareness.

“The center did not have a written procedure for prevention of shaken baby syndrome or abusive head trauma.”

Rule 8VAC20-780-40-K.

The center is required to develop written playground safety procedures that shall include: provision for active supervision by staff to include positioning of staff in strategic locations, scanning play activities, and circulating among children; and method of maintaining resilient surface.

“The center did not have written procedures for playground safety.”

Rule 8VAC20-780-40-N.

Before the child’s first day of attending, parents shall be provided in writing the following: the center’s philosophy and any religious affiliation; operating information; transportation policy; policies for the arrival and departure of children; policy regarding any medication or medical procedures that will be given; policy regarding application of sunscreen, diaper ointment or cream, and insect repellent; policy for reporting suspected child abuse; policy for communicating an emergency situation with parents; appropriate general daily schedule for the age of the enrolling child; food policies; discipline policies including acceptable and unacceptable discipline measures; and termination policies.

“The center did not have written policies regarding transportation; medication or medical procedures that will be given; application of sunscreen, diaper ointment or cream; and insect repellent; reporting suspected child abuse; communicating an emergency situation with parents; and termination policies.”

Rule 8VAC20-780-420-A.

A nonabsorbent surface for diapering or changing is required to be utilized.

“In classroom #2 the diapering surface had cracks in it, making it absorbent.”

Rule 8VAC20-780-500-B.