Hearth Record

Agape Center for Care, LLC

A child day center in Harrisonburg, Virginia 22801

167 Massanetta Springs Road, Harrisonburg, Virginia 22801. (540) 214-2661.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 13 deficiencies in 5 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 inspections on record, the latest on Sep 15, 2026.

13 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

13 deficiencies in 5 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Mar 12, 2026: complaint inspection4 deficiencies
  • 8VAC20-780-40-E

    The inspectors’ words, 122 words

    “The operational responsibilities of the license shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required. The center’s termination policies states ?The center director reserves the right to terminate any family, at any time, from the program that is deemed disruptive. As best as possible and prior to this decision, there will be open communication between the child’s guardian, teachers and leadership within the center.? On March 4, 2026, Child #1?s parents were informed that the child’s enrollment was terminated effective immediately without warning or reason. The program confirmed that the family was not disruptive and there was no open communication regarding the decision prior to the decision”

    Rule 8VAC20-780-40-E. From a complaint.

  • 8VAC20-780-40-E

    The inspectors’ words, 122 words

    “The operational responsibilities of the license shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required. The center’s termination policies states ?The center director reserves the right to terminate any family, at any time, from the program that is deemed disruptive. As best as possible and prior to this decision, there will be open communication between the child’s guardian, teachers and leadership within the center.? On March 4, 2026, Child #1?s parents were informed that the child’s enrollment was terminated effective immediately without warning or reason. The program confirmed that the family was not disruptive and there was no open communication regarding the decision prior to the decision”

    Rule 8VAC20-780-40-E. From a complaint.

  • 8VAC20-780-420-E-4

    “Parents shall be informed of reasons for termination of services. The center abruptly terminated childcare services for Child #1 on March 4, 2026. The reasons for termination of services were not provided to the parents.”

    Rule 8VAC20-780-420-E-4. From a complaint.

  • 8VAC20-780-50-A

    “Children’s records shall be available to parents on request. The parent of Child #1 requested records by email on March 4, 2026. The records were not provided.”

    Rule 8VAC20-780-50-A. From a complaint.

Feb 26, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-330-B

    “Where playground equipment is provided, resilient surfacing shall comply with the minimum safety standard. The rubber mulch on the playground measured five inches deep and did not meet the minimum requirement of six inches.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-510-F

    “The medication authorization shall be available to staff during the entire time it is effective. There was no medication authorization for Child #2?s epinephrine pen which was on site.”

    Rule 8VAC20-780-510-F.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice per year. Shelter in place was only practiced once in 2025.”

    Rule 8VAC20-780-550-E.

Apr 25, 2025: complaint inspection2 deficiencies
  • 8VAC20-780-400-C

    “When time out is used as a behavior guidance technique, it shall not be used with infants and toddlers. Time out was used as a regular behavior guidance technique for more than two months for Child #1 who is a toddler.”

    Rule 8VAC20-780-400-C. From a complaint.

  • 8VAC20-780-500-B

    “The diapering surface shall be used only for diapering or cleaning children. Staff in Classroom #1 were using the changing table to prepare food. There was a storage container on the changing table in Classroom #2.”

    Rule 8VAC20-780-500-B. From a complaint.

Dec 10, 2024: inspection2 deficiencies
  • 8VAC20-780-350-B-2

    “The required ratio for children ages 16 to 24 month is one staff per five children. Staff #5 left the Toddler classroom for about two minutes leaving Staff #11 supervising nine children alone (youngest child was 18 months old).”

    Rule 8VAC20-780-350-B-2.

  • 8VAC20-780-70

    “Documentation of at least two references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past five months, had one completed reference verifications on file. Staff #4, who has been actively working at the center for the past four months, had one completed reference verifications on file. Staff #9, who has been actively working at the center for the past three months, had one completed reference verifications on file.”

    Rule 8VAC20-780-70.

Sep 5, 2024: inspection2 deficiencies
  • 22.1-289.035-B-4

    The inspectors’ words, 269 words

    “Based on review of records and interview, the center failed to ensure that all required out of state background checks were completed. Evidence: 1. Staff 3?s start date was 08/14/2024. On the sworn disclosure signed by Staff #3 on 07/10/2024, Staff #3 indicated that they had lived in New York within the past five years. There was no New York central registry check on file for Staff #3. Staff #10 confirmed that the New York background check had not been requested. 2. Staff #7 start date was on 07/25/2024. On the sworn disclosure signed by Staff #7 on 05/28/2024, Staff #7 indicated that they had lived in West Virginia within the past five years. There was no West Virginia sex offender registry check on file for Staff #7 and there was no West Virginia central registry check on file for Staff #7. Staff #10 confirmed that the West Virginia sex offender registry check had not been conducted for Staff #7 and that the West Virginia central registry check had not been requested for Staff #7. 3. Staff #9 start date was on 07/25/2024. On the sworn disclosure signed by Staff #9 on 07/12/2024, Staff #9 indicated that they had lived in West Virginia within the past five years. There was no West Virginia sex offender registry check on file for Staff #9 and there was no West Virginia central registry check on file for Staff #9. Staff #10 confirmed that the West Virginia sex offender registry check had not been conducted for Staff #9 and that the West Virginia central registry check had not been requested for Staff #9.”

    Rule 22.1-289.035-B-4.

  • Behavior guidance shall be constructive in nature, age and stage appropriate and shall be intended to redirect children to appropriate behavior.

    “On 08/20/2024, Child #1 was repeatedly climbing on shelves when Staff #1 used their knee to push Child #1 off a shelf. Staff #1 attempted to remove Child #1 from a shelf then Child #1 was observed holding their arm, running away from Staff #1 and crying. A red mark was immediately observed on Child #1?s arm by Staff #2.”

    Rule 8VAC20-780-400-B.

All 14 visits on record
Visits on record
DateVisitWhat the record says
Sep 15, 2026Subsidy health and safety inspectionNo violations cited
Aug 7, 2026Complaint inspectionNo violations cited
Mar 12, 2026Complaint inspection4 violations cited
Feb 26, 2026Subsidy health and safety inspection3 violations cited
Sep 29, 2025Complaint inspectionNo violations cited
Jul 24, 2025Subsidy health and safety inspectionNo violations cited
Jul 24, 2025InspectionNo violations cited
Apr 25, 2025Complaint inspection2 violations cited
Dec 10, 2024Subsidy health and safety inspectionNo violations cited
Dec 10, 2024Inspection2 violations cited
Sep 5, 2024Inspection1 violation cited
Sep 5, 2024Inspection1 violation cited
Sep 5, 2024Complaint inspectionNo violations cited
Jul 9, 2024InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Jan 18, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 145 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 5 complaint inspections on record.
  • 3 complaint allegations published with Virginia’s findings, 3 of them found valid.
On record, newest first
DateWhatDetail
Mar 16, 2026ComplaintAllegation: Admissions/Dicharge. Virginia’s finding: Reported/Valid.
Mar 16, 2026ComplaintAllegation: Records. Virginia’s finding: Reported/Valid.
May 13, 2025ComplaintAllegation: Restraints/Behavior Management. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 29 child care providers in the City of Harrisonburg, the middle value for violations cited in the last three years was 5; this one had 13.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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