Hearth Record

Charlie’s Guiding Light Early Learning Center, LLC

A child day center in Luray, Virginia 22835

15 Cave Street, Luray, Virginia 22835. (540) 669-7090.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 18 deficiencies in 6 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

25 inspections on record, the latest on Apr 22, 2026.

18 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

18 deficiencies in 6 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 2, 2026.

18 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Apr 22, 2026: subsidy health and safety inspection2 deficiencies
  • 8VAC20-780-140-A

    “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of Child #5, who had been enrolled for two months.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-245-A

    “Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care. Staff #5 obtained 14 of the 16 required hours in the 2025-2026 training year.”

    Rule 8VAC20-780-245-A.

Oct 3, 2025: inspection1 deficiency
  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #3, employed for more than one month, did not have documentation of requesting a central registry check from one state.”

    Rule 22.1-289.035-B-4.

Nov 8, 2024: complaint inspection1 deficiency
  • 8VAC20-780-490-B

    “Compliant Related If a child needs to be excluded for a communicable disease, the child shall remain in a designated quiet area until leaving the center. On October 24, 2024, the center contacted Child #1?s parent to pick up Child #1 due to conjunctivitis symptoms. Child #1 remained with the class and was not kept a designated quiet area until the child was picked up.”

    Rule 8VAC20-780-490-B. From a complaint.

Oct 22, 2024: inspection3 deficiencies
  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. In the infant room, the black foam tiles were peeling. In the 2?s classroom, the paint on the desk was peeling.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Hazardous substances shall be kept in a locked place. Two cans of air freshener were found on a shelf over the toilet in Bathroom 1. The utility closet near the bathrooms contained paint cans and was unlocked.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-40-M

    “The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. There was no allergy list in the two year old classroom, the three year old classroom, or the four year old classroom.”

    Rule 8VAC20-780-40-M.

May 1, 2024: inspection5 deficiencies
  • Based on a review of five child records and interview, the center did not ensure that if a child has had a physical examination prior to attendance, it was within the required time period.

    The inspectors’ words, 97 words

    “Evidence: 1. The record of child #2 (age 14 months at the time of enrollment 04/08/2024) contained a physical dated 6/13/23. Physicals are required to be completed within three months prior to attendance for children seven months-18 months of age. 2. The record of Child #3 (age three years at the time of enrollment 04/26/2024) contained a physical dated 03/20/2023. Physicals are required to be completed within 12 months prior to attendance for children two years of age through five years of age. 2. Administration acknowledged that the physical did not occur within the required time frame.”

    Rule 8VAC20-780-140-B.

  • Based on review of infant reports, the center failed to ensure that the records contained all the required information.

    “Evidence: 1. Child #1’s, (age 3 months), daily record did not contain documentation of tummy time for 04/30/2024. 2. Staff #2 verified that tummy time is not documented at all times.”

    Rule 8VAC20-780-420-E-1.

  • Based on review of over-the-counter skins products, the center failed to ensure that over-the-counter skin products shall be kept beyond the expiration date.

    “Evidence: 1. In the Three Year Old Classroom there was the following expired over-the counter skin products; Mineral Sunscreen (expired 10/2021), Desitin Diaper Ointment (expired 02/2022), and Studio Select Sport Sunscreen (expired 12/2022.) 2. In the Four Year Old Classroom there was a tube of Studio Selection Sunscreen for Kids that expired in 10/2023. 3. In the Two Year Old Classroom there was a tube of Aeevno Baby Eczema Therapy Cream that expired in August 2023.”

    Rule 8VAC20-780-520-A.

  • REPEAT VIOLATION Based on a review of injury reports, the center failed to ensure that all required information was in the injury reports.

    “Evidence: 1. On an injury report dated 04/01/2024, and three injury reports dated 04/02/2024,the time the parents were notified was not completed. 2. On one injury report dated 04/02/2024 how the parent was notified was not completed. 3. Administration verified that the injury reports were missing required information.”

    Rule 8VAC20-780-550-P.

  • Based on a review of staff records, the center failed to ensure that documentation of orientation training was completed in the staff record.

    “Evidence: 1. Staff #1’s record did not contain documentation of orientation training being completed. Staff #1’s date of hire was 04/08/2024. 2. Administration verified that the documentation for orientation was not completed in the staff record.”

    Rule 8VAC20-780-70.

Feb 20, 2024: inspection6 deficiencies
  • Based on interviews, the center, with reason to suspect that a child is abused, failed to report the matter immediately to the local department or to the Department’s toll-free child abuse and neglect hotline.

    “Evidence: Since November 2023, two staff witnessed several incidents of Staff #1 bouncing children forcefully in the bouncer, using her hands and feet to push children back into bouncy seats, and patting children’s bottoms too hard when putting them down for nap. Both staff stated that they did not report the incidents to Child Protective Service.”

    Rule 63.2-1509-A.

  • Based on interviews, the center failed to ensure that staff shall provide awake infants not playing on the floor or ground a change in play space at least every 30 minutes or more often as determined by the individual child’s infant’s needs.

    “Evidence: Staff #1 was often witnessed leaving Child #2 in a bouncy seat for periods of 45 minutes to an hour at a time.”

    Rule 8VAC20-780-370-5.

  • Based on interviews and review of video footage, the center failed to ensure that behavioral guidance shall be constructive n nature, age & stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

    “Evidence: On 02/09/2024 Staff #1 threw a marker at Child #1 who was not sleeping during naptime, hitting the child on the back.”

    Rule 8VAC20-780-400-B.

  • Based on interviews and review of video footage, the center failed to ensure that rough handling or shaking a child were forbidden.

    The inspectors’ words, 169 words

    “Evidence: 1. Video footage of 02/05/2024 showed Staff #1 placing her foot on the forehead of Child #2 (10 months old) and pushing Child #2?s head back against the bouncy seat; placing her foot under the bouncy seat with the child in it, dragging it towards her; and placing one foot on each side of the bouncy seat and forcefully bouncing Child #2, in the bouncer. Child #2?s head can be seen bouncing back and forth against the bouncer approximately four times. 2. Video footage of 02/06/2024 shows Staff #1 placing her hand on Child #2?s (10 months old) cheek and neck and pushing him back against the bouncy seat; Staff #1 placing her foot on Child #2?s, (10 months) chest/collar bone and pushing the child back into the bouncy seat; and Staff #1 placing her palm/hand on Child #1?s forehead, pushing him back into the bouncy seat. 3. Two staff witnessed Staff #1 dropping Child #1 (9 months old) into the crib and patting his bottom very hard.”

    Rule 8VAC20-780-410-1.

  • Based on review of video footage and manufacturers? directions, the center failed to ensure that equipment shall be age and stage appropriate for the child using it.

    “Evidence: Video footage of 02/05/2024 and 02/06/2024 shows Child #1 (age 10 months) sitting up and bending over the side of a bouncy seat. Manufacturer’s specifications for the bouncy seat observed in the video indicate an age range of 0 to 6 months.”

    Rule 8VAC20-780-430-B.

  • Based on interview and review of children records, the center failed to ensure that all required information was in the record.

    “Evidence: Child #1?s file did not contain the full emergency contact address for both emergency contacts.”

    Rule 8VAC20-780-60-A.

Nov 1, 2023: inspection3 deficiencies
  • Based on observation, the center failed to ensure that disposable diapers shall be disposed of leakproof or plastic-lined storage system that is either foot-operated our used in such a way that neither the staff members hand nor the soiled diaper touches an exterior surface of the storage system during disposal.

    “Evidence: Staff #1 was observed changing a diaper. When Staff #1 disposed of the soiled diaper they did not use the foot pedal of the trash can, but opened the trash can with their hand.”

    Rule 8VAC20-780-500-B.

  • Repeat violation

    “Based on review of injury reports, the center failed to ensure all required information was completed. Evidence: 1. Two injury reports dated 10/09/2023 were missing the following information; any future action to prevent recurrence of an injury, and the time the parent was notified. 2. An injury report dated 10/10/2023 was missing the following information; any future action to prevent recurrence of an injury, how the parent was notified and the time the parent was notified. 3. Administration verified that the injury reports were missing information.”

    Rule 8VAC20-780-550-P.

  • Based on observation, the center failed to ensure that before leaving on a field trip a schedule of the trip’s events and locations shall be posted an visible at the center site.

    “Evidence: 1. On 11/01/2023 when the Licensing Inspector arrived the School Age group were observed walking to the park. 2. Staff #2 stated that the School Age room was going to the park to play and then to the library. 3. There was not a posted schedule of the field trip posted at the center. 4. Staff #2 verified that there was not a posting regarding the field trip posted.”

    Rule 8VAC20-780-580-I.

Nov 1, 2023: complaint inspection1 deficiency
  • REPEAT VIOLATION Based on review of children records, the center failed to ensure that all required information was in the child’s file.

    “Evidence: 1. Child #1’s record did not contain the name, address, and phone number of one of the two required designated people to call in an emergency if the parent cannot be reached. 2. Administration verified that there was only one emergency contact listed in the record.”

    Rule 8VAC20-780-60-A. From a complaint.

Aug 17, 2023: inspection3 deficiencies
  • Based on a review of staff records, the center failed to ensure that a tuberculosis screening be completed at the time of employment and prior to coming into contact with children, or within the last 30 calendar days of the date of employment.

    “Evidence: 1. Staff #3’s date of hire was 06/26/2023. There were two tuberculosis screening on file one dated 05/17/2023 and another dated 07/17/2023. 2. Administration verified the date of employment for Staff #3, and that they had been in contact with children since 06/26/2023.”

    Rule 8VAC20-780-160-A.

  • Based on observation, the center failed to ensure that staff shall sit with children during meal times.

    “Evidence: On 08/17/2023 the Licensing Inspector observed Staff #1 supervising four children in the Two’s Classroom. The four children were sitting at the small table in the middle of the classroom eating lunch. Staff #1 was observed standing in the back of the room behind the changing table talking to Staff in the Three/Four Classroom for approximately five minutes. Staff #1 then walked back in forth in the back part of the classroom, and did not sit with the children at meal time.”

    Rule 8VAC20-780-560-L.

  • Based on a review of children records, the center failed to ensure that all required information was in the record.

    The inspectors’ words, 92 words

    “Evidence: 1. Child #1’s record did not contain the address for the two designated emergency contacts listed, and any allergies and intolerance to medication or any other substances, and actions to be taken in an emergency situation. 2. Child #2’s record only contained one of the two required designated people to call in an emergency if a parent cannot be reached, and any allergies and intolerances to medication or any other substances, and actions to be taken in an emergency situation. 3. Administration verified the records were missing all the required information.”

    Rule 8VAC20-780-60-A.

Jun 27, 2023: complaint inspection8 deficiencies
  • Based on observation and interview, the center failed to ensure that hazardous substances were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: 1. A bucket of bleach water was observed sitting above the sink in the Toddler Classroom. 2. Staff # 1 verified that the bucket contained bleach water and had been sitting there since the day before the inspection.”

    Rule 8VAC20-780-280-B. From a complaint.

  • Complaint related

    The inspectors’ words, 137 words

    “Based on observation, the center failed to ensure that children under 10 years of age were always within actual sight and sound supervision of staff. Evidence: 1. At approximately 10:50am on the date of the inspection, Staff #1 was observed standing at the front door of the facility while conversing with an adult. 2. Interviews with Staff #1 and Staff #2 verified that the four children in the Toddler room were left alone and out of actual sight and sound supervision of staff while Staff #1 answered the door. 3. Staff #4 stated in an interview on 06/26/2023 that Staff #3 was laying next to a child and was sleeping during naptime. Staff #3 was the only staff supervising the resting children in the Toddler Classroom. 4. Staff #2 verified that Staff #3 was sleeping during naptime.”

    Rule 8VAC20-780-340-F. From a complaint.

  • Complaint related

    “Based on interviews and staff file review, the center failed to ensure that at least one staff in each classroom where children are present shall be certified in cardiopulmonary resuscitation (CPR). Evidence: 1. Based on review of timecards between the weeks of 06/05/2023-06/20/23 Staff #5 was supervising the Toddler Classroom and was not CPR certified. 2. There was not documentation in Staff #5’s file that were CPR certified. 3. Staff #6 verified that Staff #5 was not certified in CPR.”

    Rule 8VAC20-780-530-A-1. From a complaint.

  • Complaint related

    “Based on interviews and staff file review, the center failed to ensure that at least one staff in each classroom where children are present shall be certified in First Aid. Evidence: 1. Based on review of timecards between the weeks of 06/05/2023-06/20/23 Staff #5 was supervising the Toddler Classroom and was not First Aid certified. 2. There was not documentation in Staff #5’s file that they had completed First Aid Certification. 3. Staff #6 verified that Staff #5 was not certified in First Aid.”

    Rule 8VAC20-780-530-A-2. From a complaint.

  • COMPLAINT RELATED Based on interviews, the center failed to ensure that a written record of children’s serious and minor injuries was completed the day of occurrence.

    “Evidence: 1. Staff #4 and Staff #5 stated in an interview on 06/27/2023 that Child #1 had been bitten on the cheek on 06/06/2023. 2. Staff #5 stated that parents were notified through her personal messenger on Facebook. 3. Staff #5 verified that an injury report was not completed for Child #1.”

    Rule 8VAC20-780-550-P. From a complaint.

  • Based on observation, the center failed to ensure that when food was brought from home, the food container was clearly dated and labeled in a way that identifies the owner.

    “Evidence: A lunchbox, containing food and a drink, was observed sitting on top of the cubbies. Neither the lunchbox nor the contents were labeled with the date and owner.”

    Rule 8VAC20-780-560-G. From a complaint.

  • Based on document review and interviews, the facility failed to secure parental permission for field trips before the scheduled activity.

    “Evidence: 1. Child #2 was observed returning from a field trip the class was on a nature walk on the date of the inspection. There was no documentation of parent permission for this field trip in the record for Child #2. 2. Staff #1, Staff 2, and Staff # 3 confirmed that parental permission had not been secured.”

    Rule 8VAC20-780-580-L. From a complaint.

  • Based on review of staff files, the center failed to ensure that documentation of two or more references as to character and reputation as well as competency were checked before employment.

    “Evidence: 1. Staff #4’s date of hire was 06/05/2023. There was only one completed reference in the file. 2. Staff #3 and Staff #5 verified that there was only one completed reference in the file.”

    Rule 8VAC20-780-70. From a complaint.

All 25 visits on record
Visits on record
DateVisitWhat the record says
Apr 22, 2026Subsidy health and safety inspection2 violations cited
Oct 3, 2025Subsidy health and safety inspectionNo violations cited
Oct 3, 2025Inspection1 violation cited
Aug 5, 2025Complaint inspectionNo violations cited
Apr 24, 2025Complaint inspectionNo violations cited
Mar 27, 2025Subsidy health and safety inspectionNo violations cited
Mar 27, 2025InspectionNo violations cited
Nov 8, 2024Complaint inspection1 violation cited
Nov 8, 2024Complaint inspectionNo violations cited
Oct 22, 2024Subsidy health and safety inspectionNo violations cited
Oct 22, 2024Inspection3 violations cited
Aug 21, 2024InspectionNo violations cited
May 1, 2024Subsidy health and safety inspectionNo violations cited
May 1, 2024Inspection5 violations cited
Feb 20, 2024Inspection5 violations cited
Feb 20, 2024Inspection1 violation cited
Feb 20, 2024Complaint inspectionNo violations cited
Nov 1, 2023Complaint inspection1 violation cited
Nov 1, 2023Subsidy health and safety inspectionNo violations cited
Nov 1, 2023Inspection3 violations cited
Aug 22, 2023Complaint inspectionNo violations cited
Aug 17, 2023Inspection3 violations cited
Jun 27, 2023Complaint inspection5 violations cited
Jun 27, 2023Complaint inspection3 violations cited
May 18, 2023InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 22, 2027.
  • A current subsidy provider.
  • Ages: Birth - 12 years 11 months.
  • Capacity: 85 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 9 complaint inspections on record.
  • 4 complaint allegations published with Virginia’s findings, 4 of them found valid.
On record, newest first
DateWhatDetail
Nov 22, 2024ComplaintAllegation: Housekeeping/Sanitation. Virginia’s finding: Reported/Valid.
Jun 27, 2023ComplaintAllegation: Records. Virginia’s finding: Reported/Valid.
Jun 27, 2023ComplaintAllegation: Staff Quality/Training. Virginia’s finding: Reported/Valid.
Jun 27, 2023ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 8 child care providers in Page County, the middle value for violations cited in the last three years was 5.5; this one had 18.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

7 of the 8 in Page County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Mt. Carmel Regular Baptist Church2
Ms. Mable Frye21
Luray United Methodist Church0
Charlie’s Guiding Light Early Learning Center, LLC This child care provider18
Leakes Chapel Church of the Brethren4
Skyline CAP, Inc. - Page County7
Moving Mountains Academy of Early Learning, LLC49
Kimberly Richards0

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.