Connections Child Care & Learning Center
A child day center in Covington, Virginia 24426
125 Mall Road, Covington, Virginia 24426. (540) 962-0051.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 17 deficiencies in the last three years
- Oct 192026 the latest visit on record
- 80 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
20 inspections on record, the latest on Oct 19, 2026.
17 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
17 deficiencies in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Jun 15, 2026: subsidy health and safety inspection2 deficiencies
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Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. Staff shall wash their hands with soap and running water before preparing or serving food or beverages.
“Immediately after nap, children ate snack without washing hands or using a disposable wipe. Staff #4 did not wash hands before serving snack to the children.”
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Tables shall be sanitized before and after each use for feeding.
“The tables in the Pre-K classroom were not sanitized before the children sat down for snack.”
Dec 23, 2025: inspection1 deficiency
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There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children.
“There was not at least one staff person present who has received daily health observations training within the last three years.”
Mar 4, 2025: inspection3 deficiencies
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Program leaders shall be at least 18 years of age and have fulfilled a high school program completion or equivalent.
“The record for staff # 6 did not contain documentation of a high school diploma or equivalent and was working as a program lead on the day of the inspection.”
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Repeat violation
“The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. The allergies lists were posted and were not dated.”
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Repeat violation
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1, enrolled for over two years, was missing the following required components: Allergies and intolerance to medication or any other substances, and actions to take in an emergency situation; and Chronic physical problems and pertinent developmental information and any special accommodations needed.”
Mar 4, 2025: complaint inspection1 deficiency
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Playground equipment with moving parts or climbing apparatus must have appropriate fall zones that encompass sufficient area to include the child’s trajectory in the event of a fall.
“The fall zones on the climbing piece of equipment measured to be two/ three feet when the piece of equipment required at least six feet of a fall zone. Children were observed playing on the equipment.”
Nov 4, 2024: inspection5 deficiencies
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Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department.
“The immunization record for children 3 and 4 were not signed and dated. Child # 3 has been in attendance for 18 months and child # 4 has been in attendance for 22 months.”
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The required rest period ratio for ages 16 months to 24 months us 10 resting children to one staff.
“The toddler classroom was observed during nap time and there were 11 children (youngest child 16 months old) with one staff.”
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The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential.
“The allergies, sensitivities, and dietary restrictions list did not contain child # 9 that had a food sensitivity.”
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Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.
“The record for Children # 3,4 and 5 has been enrolled for over a year, was missing the documentation of an annual update. The record for Child # 2 has been enrolled for 3 weeks and did not have the allergies and intolerance to medications or any other substances, and actions to take un an emergency situation.”
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Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.
“Staff #3, who has been actively working at the center for the past 2 ? months, did not have any completed reference verifications on file.”
Apr 24, 2024: inspection5 deficiencies
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Based on observation, the center failed to ensure that children washed their hands before and after eating a meal or snack.
“Evidence: Three groupings of children were observed eating lunch without washing hands prior to eating lunch.”
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Based on observation, the center failed to ensure that all diapering standards.
“Evidence: The diaper changing pad in the toddler room had several tears. The tears make the changing pad no longer nonabsorbent.”
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Based on record review and interviews, the center failed to ensure that all shelter in place drills were practiced a minimum of twice a year.
“Evidence: The center did not have documentation of two shelter in place drill for 2023.”
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Based on observation, the center failed to ensure that staff sat with children during meal times.
“Evidence: Staff did not sit with the children while eating lunch.”
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Based on observation, the center failed to ensure that all children did not drink or eat while walking around.
“Evidence: Observed one toddler walking from lunch to the classroom drinking from the bottle.”
Nov 2, 2023: inspection9 deficiencies
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Based on review of five children’s records, the center failed to ensure that all children had the immunization record prior to beginning attendance.
“Evidence: The record for Child # 5, with documented first day of attendance of 01/12/2023, did not have the immunization prior to attending. There was no documentation on the day of the inspection of an immunization record in the child’s file.”
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Based on review of staff’s records, the center failed to ensure that all program leaders had the required education and experience.
“Evidence: 1.Staff # 1 was hired on 11/21/22 as a program leader and did not meet one of the program leader qualifications.”
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Based on observation, the center failed to ensure that the ratio for infants was met.
“Evidence: Upon arrival at approximately 11:45 AM, the infant room had 9 children with two staff members. The youngest child was 4 months of age. Stated by staff # 1 the nineth child arrived at 9:45 AM. The required ratio is 4 children to 1 staff person. Three staff members were required for the room.”
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Based on observation, the center failed to ensure that each child washed their hands after toileting.
“Evidence: Staff was observed changing an infant’s diaper and the infant’s hands were not washed after the diapering.”
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Based on observation, the center failed to ensure that all medications were locked.
“Evidence: On the shelf in the child # 1 basket was an opened tube of prescription diaper cream that was unlocked.”
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Based on interviews, the center failed to ensure that all medications administered to children was documented on a medication log.
“Evidence: Staff # 1 stated that child # 5 had the prescription diaper cream administered at least twice and not documented on a medication log.”
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Based on review of nonprescription medication and topicals, the center failed to ensure that all nonprescription medication and topicals were not kept or used beyond the expiration date.
“Evidence: 1. There were three diaper ointments/creams and one Sunscreen in the toddler room that had expired. The Aquaphor ointment expired on 5/23, Boudreaux expired on 6/23, the Destin expired on 7/23 and the sunscreen expired on 11/22.”
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Repeat violation
“Based on record review, the center failed to ensure that the separate record for each enrolled child shall contain all the elements as required by the standards. Evidence: 1. The record for Child # 3 did not include the following information: previous childcare and schools. 2. The record for Child #5 did not include the following information: place of employment’s contact number, the , chronic physical problems, allergies and action to be taken, and previous schools attended.”
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Based on review of three staff records, the center failed to ensure that all records were complete per the standard.
“Evidence: Staff # 2 and 4 did not have at the center, about any health problems that may interfere with fulfilling the job responsibilities.”
Apr 3, 2023: inspection5 deficiencies
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Based on review of five children’s records, the center failed to ensure that all immunizations were signed by a physician or a physician’s designee.
“Evidence: Children # 2, 4 and 5 did not have a physician signature or designee on the immunization record.”
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Based on observation, the center failed to ensure that all chemicals were locked using a safe locking method that prevents access by children.
“Evidence: In a basket in the infant room, there was a container of cleaning chemical behind the diapering area. The chemicals were not in a locking mechanism that would prevent entry. There was a gate that was approximately 2 1/2 feet high around the diapering area. The chemicals were still accessible to staff and was not locked in a way that would prevent entry.”
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Based on review of medications and authorizations, the center failed to ensure that all medications were returned to the parent or guardian within 14 days after the authorization expired or disposed of by the center.
“Evidence: Medication authorization for Child # 2 expired 14 days after 11/7/2022. As of 04/03/2023, the medication had not been returned to the parent or disposed of by the center.”
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Based on observation of the nonprescription drugs, the center failed to ensure that all nonprescription drugs are used in accordance with the manufacturer’s recommendations.
“Evidence: Child # 2 that was 12 months old had non-prescription Infant pain reliever at the center and was administered to the child on 11/17/2022, and 02/20/2023. The manufacturer’s recommendation is for children under the age of 2 years to consult a physician to administer.”
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Repeat violation
The inspectors’ words, 155 words
“Based on review of five children’s records, the center failed to ensure that all records were complete per the standard. Evidence: 1.The record for Child # 1 was missing the address for one of the two emergency contacts. The enrollment date of child # 1 was 01/03/2023. 2. The record for Child # 2 was missing documentation of allergies and action to take. The enrollment date was 10/25/2022. 3. Children # 4 did not have the DOB for the child, sex of the child, both parent’s work information, Physician’s contact information, addresses for the two required emergency contacts, chronic physical problems an allergies and action to take and previous childcare or school. The enrollment date was 01/03/2023. 4. Children # 5 did not have both parent’s work information, addresses for the two required emergency contacts, chronic physical problems an allergies and action to take and previous child care or school. The enrollment date was 12/7/2022.”
Jan 9, 2023: inspection3 deficiencies
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Based on observation of the infant room, the center failed to ensure that all bottles were dated.
“Evidence: There were three bottles two sitting on the counter and one in the refrigerator that were not dated with today’s date.”
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Based on observation of the refrigerator the center failed to prepared baby food no consumed during that feeding by an infant may be used by that same infant later in the same day; provided that the food is not served out of the baby jar and is dated and stored in the refrigerator.
“Evidence: 1. There was a baby food jar of Harvest Turkey Dinner in the refrigerator with no name and no date. The jar was previously opened and partly consumed. 2. Staff was not able to confirm the owner of the baby food jar.”
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Based on record review, the center failed to ensure that the separate record for each enrolled child shall contain all the elements as required by the standards.
The inspectors’ words, 130 words
“Evidence: 1. The record for Child # 1 did not include the following information: the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached (Only one person was documented in the record and did not provide an address). Previous Childcare and other programs attending and chronic physical problems and allergies were not documented. 2. The record for Child #2 did not include the following information: address, work information for both parents, the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached (there was not an address or phone number provided for both designated people). Previous Childcare and other programs attending, Chronic physical problems and allergies were not documented.”
All 20 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 19, 2026 | Subsidy health and safety inspection | No violations cited |
| Jun 15, 2026 | Subsidy health and safety inspection | 2 violations cited |
| Dec 23, 2025 | Subsidy health and safety inspection | No violations cited |
| Dec 23, 2025 | Inspection | 1 violation cited |
| Mar 4, 2025 | Complaint inspection | 1 violation cited |
| Mar 4, 2025 | Subsidy health and safety inspection | No violations cited |
| Mar 4, 2025 | Inspection | 3 violations cited |
| Nov 4, 2024 | Subsidy health and safety inspection | No violations cited |
| Nov 4, 2024 | Inspection | 5 violations cited |
| Apr 24, 2024 | Complaint inspection | No violations cited |
| Apr 24, 2024 | Subsidy health and safety inspection | No violations cited |
| Apr 24, 2024 | Inspection | 5 violations cited |
| Nov 2, 2023 | Subsidy health and safety inspection | No violations cited |
| Nov 2, 2023 | Inspection | 9 violations cited |
| Aug 24, 2023 | Inspection | No violations cited |
| Apr 3, 2023 | Subsidy health and safety inspection | No violations cited |
| Apr 3, 2023 | Inspection | 5 violations cited |
| Jan 9, 2023 | Inspection | 3 violations cited |
| Jan 9, 2023 | Subsidy health and safety inspection | No violations cited |
| Oct 12, 2022 | Inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Apr 20, 2027.
- A current subsidy provider.
- Ages: Birth - 12 years 11 months.
- Capacity: 80 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 2 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 3 child care providers in Bath County, the middle value for violations cited in the last three years was 17; this one had 17.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Connections Child Care & Learning Center This child care provider | 17 |
| Warm Springs Presbyterian Church | 0 |
| Highland Children’s House-Hot Springs | 20 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.