Roxana Memenza

The provider shall ensure that during transportation of children: each child is in an individual car seat or individual and appropriate restraint in accordance with Virginia law.

“The provider transported children in child restraint devices that were not appropriate for their ages and in accordance with Virginia law. During transportation, Child 1, a 2-year-old, was observed riding in a booster seat, and Child 2, a 23-month-old, was observed riding in a forward-facing child safety seat. These child restraint devices were not appropriate for the children’s ages and did not comply with Virginia’s child passenger safety requirements, placing the children at risk of injury in the event of a motor vehicle crash.”

Rule 8VAC20-800-1010.

The diapering surface shall be seperate from surfaces used for children’s activities.

“Children’s toys were observed to be stored on the changing surface.”

Rule 8VAC20-800-690-D.

Review with the parent emergency contact information to ensure the information is correct,obtain the parent’s signed acknowledgment of the review.

“1. Child 1’s annual review is overdue by five months. 2. Child 2’s annual review is overdue by nine months.”

Rule 8VAC20-800-780-B.

Repeat violation

“The family day home shall obtain documentation of additional immunizations every six months for children until they reach the age of two years. Child 2’s immunization record is overdue by nine months.”

Rule 8VAC20-800-90-C.

Repeat violation

“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The findings from the most recent licensing inspection were not posted in the facility on the date of inspection.”

Rule 22.1-289.011-F. From a complaint.

Children over the age of two shall not have access to stairs with three or more risers that do not have protective barriers or guardrails on each side.

“The protective barrier at the bottom of the stairs was observed to be open.”

Rule 8VAC20-800-430-C. From a complaint.

Complaint related

“General written permission shall be obtained from the parent of each child for the provider to take the child off the premises of the family day home. On February 10, 2026 the provider took Child 1 off premises in their personal vehicle. The parents of Child 1 did not provide written permission for the provider to tak ethe child off premises. The provider did not inform the parents in advance of the trip.”

Rule 8VAC20-800-980-A. From a complaint.

Repeat violation

“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The findings from the most recent licensing inspection were not posted.”

Rule 22.1-289.011-F.

The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

“Child 2’s record did not contain documentation of a physical examination.”

Rule 8VAC20-800-100-A.

Before the child’s first day of attendance, parents shall be provided in writing the provisions of the emergency preparedness plan.

“Child 2’s record did not contain documentation that parents have been informed of the provider’s emergency preparedness plan.”

Rule 8VAC20-800-70-A.

The family day home shall obtain documentation of additional immunizations every six months for children under two years old.

“Child 1’s immunization record was last updated nine months ago.”

Rule 8VAC20-800-90-C.

Documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises.

“The findings of the most recent licensing inspection were not posted on the premises.”

Rule 22.1-289.011-F.

REPEAT VIOLATION Children shall be protected from materials that could be swallowed or present a choking hazard.

“A latex balloon was observed on the floor in the child care area.”

Rule 8VAC20-800-250-B.

Child-resistant protective covers larger than 1-1/4 inches in diameter shall be installed on all unused electrical outlets and surge protectors accessible to children under five years of age.

“A plugged-in powerstrip and one outlet was observed without protective covering. The child in care during the inspection was aged 23 months.”

Rule 8VAC20-800-320-B.

Pressure mounted gates shall not be used as protective barriers at stair openings.

“A pressure mounted gate was observed at the opening of the stairs accessible in the child care area.”

Rule 8VAC20-800-430-B.

Dogs shall be vaccinated for rabies.

“The rabies vaccination for Dog 1 expired 71 days prior to the inspection.”

Rule 8VAC20-800-460-C.

Repeat violation

“The diapering surface shall be separate from areas used for children’s activities. A bouncy seat and items used by children were observed to be stored on the diapering surface,”

Rule 8VAC20-800-690-D.

Repeat violation

“Children shall be protected from materials that could be swallowed or present a choking hazard. Toys or objects less than 1-1/4 inches in diameter and less than two inches in length shall be kept out of reach of children under the age of three years. Small building tiles were being used by a child sitting at the table within reach of three children under the age of three. The toy packaging states that it is not for use for children under the age of three.”

Rule 8VAC20-800-250-B.

The bathroom shall contain a liquid soap, and paper towels.

“The bathroom used by children did not contain liquid soap or paper towels.”

Rule 8VAC20-800-340-C.

Repeat violation

“The family day home shall keep a written record of children in attendance each day. The attendance record documented the presence of three children when four children were in care.”

Rule 8VAC20-800-50-A.

Repeat violation

“Children’s records shall be maintained with all required information. 1. Child 1’s record did not contain an address for one of the listed emergency contacts. 2. Child 4’s record did not contain the first date of attendance.”

Rule 8VAC20-800-60-B.

The diapering surface shall be sanitized after use.

“The provider wiped down the changing pad with baby wipes after changing a child, but did not sanitize the surface.”

Rule 8VAC20-800-690-D.

Repeat violation systemic deficiency

“Before the child’s first day of attendance, parents shall be provided in writing required information. Child 1, 2, 3, and 4’s record contained information sheets that were partially completed with the provider’s policies and information.”

Rule 8VAC20-800-70-A.

The provider shall document in the child’s record the method of verification of the child’s age and identity.

“Child 4’s record did not contain documentation that the provider verified the child’s age and identity.”

Rule 8VAC20-800-80-C.

The family day home shall have a written emergency preparedness and response plan.

“The emergency plan could not be produced during the inspection after request.”

Rule 8VAC20-800-800-A.

Repeat violation

“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be posted or made available to families. The posted menu was dated for the week of July 7-11, 2025.”

Rule 8VAC20-800-920.

Bottles shall be refrigerated and labeled with the child’s full name and the date.

“Three bottles belonging to different children were not labeled.”

Rule 8VAC20-800-960-E.

General written permission shall be obtained from the parent of each child for the provider to take the child off the premises of the family day home.

“Child 1, 3, and 4’s record did not contain documentation of permission for the provider to transport children off premises. The provider stated that the children regularly walk to a neighborhood playground.”

Rule 8VAC20-800-980-A.

The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

“Child 1 has been enrolled for seven months and does not have physical on file.”

Rule 8VAC20-800-100-A.

Children shall be protected from materials that could be swallowed or present a choking hazard. Toys or objects less than 1-1/4 inches in diameter and less than two inches in length shall be kept out of reach of children under the age of three years.

“A child, under the age of three, was observed with a small wooden puzzle tile in her mouth.”

Rule 8VAC20-800-250-B.

The family day home shall keep a written record of children in attendance each day.

“On the date of inspection, five children were present and three children were recorded on the daily attendance.”

Rule 8VAC20-800-50-A.

Children’s records shall be maintained with all required information.

“1. Child 3’s record did not contain documentation for two emergency contacts, or a health insurance policy number. 2. Child 4’s record did not contain a health insurance policy number.”

Rule 8VAC20-800-60-B.

The diapering surface shall be nonabsorbent.

“The diapering surface was observed with a rip in the waterproof material exposing the absorbent foam underneath.”

Rule 8VAC20-800-690-D.

Before the child’s first day of attendance, parents shall be provided in writing certain required information.

“Child 1, Child 2, Child 3, Child 4, and Child 5’s record did not contain documentation that they had received, in writing: the provider’s fees, payment information, a daily schedule, discipline policies, and termination policies.”

Rule 8VAC20-800-70-A.

Topical skin products may be used if they meet certain requirements.

“No child had a required parental authorization for the provider to apply diaper rash ointment on file. Diaper rash ointment was observed by the changing table, it was not labeled with the child’s name which is required.”

Rule 8VAC20-800-750-A.

Annually, the provider shall Review with the parent the emergency contact information and obtain the parent’s signed acknowledgment of the review.

“Child 1, Child 2, and Child 5’s record had not been reviewed within the preceding 12 months.”

Rule 8VAC20-800-780-B.

hen meals or snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents.

“The posted menu was dated for January 12 through January 17, 2025.”

Rule 8VAC20-800-920.

Lockdown procedures shall be practiced at least annually.

“A lockdown drill was not conducted in 2024.”

Rule 8VAC20-790-430-A-3.

8VAC20-800-280

“REPEAT VIOLATION Potentially poisonous substances are to be stored in an area out of reach of children in care. Sanitizing wipes and hand sanitizer were observed stored on the back of the toilet in the bathroom used by children.”

Rule 8VAC20-800-280.

8VAC20-800-50-A

“The family day home is to maintain a written record of children in attendance each day. At the beginning of the inspection on 7/10/2024 two children were present. Only one child was marked presence on the attendance sheet.”

Rule 8VAC20-800-50-A.

8VAC20-800-70-A

“REPEAT VIOLATION Prior to the child’s first day of attendance the provider is required to provide information about specific information and policies to the parents in writing. Children 1, 2, and 3’s records did not contain documentation that the parent’s were provided with information about the family day home’s daily schedule, termination policies, or information about tuition amount and payment schedule.”

Rule 8VAC20-800-70-A.

8VAC20-800-920

“A current menu is to be placed in an area accessible to parents. The posted menu on the date of inspection was dated for the period 6/23/2024-6/29/2024.”

Rule 8VAC20-800-920.

8VAC20-800-240-A

“Based on observation, areas inside the house were not maintained in a safe condition. Evidence: The smoke detector in the child care area was making a beeping noise, indicating it was not working.”

Rule 8VAC20-800-240-A.

8VAC20-800-250-A

“Based on observation, hanging items were not kept out of reach of children. Evidence: Two small appliance cords were observed hanging in areas where children had access.”

Rule 8VAC20-800-250-A.

8VAC20-800-280

“Based on observation, poisonous substances were not kept in areas inaccessible to children. Evidence: Cleaning and disinfecting products were observed in the bathroom and in a lower kitchen cabinet accessible to children.”

Rule 8VAC20-800-280.

8VAC20-800-530-I

“Based on observation, mattresses were not covered with a waterproof material. Evidence: The crib mattress is a sheet of foam and is not waterproof.”

Rule 8VAC20-800-530-I.

8VAC20-800-690-L

“Based on observation, toilet chairs were not empty and cleaned after use. Evidence: The toilet chair was observed to contain urine and feces.”

Rule 8VAC20-800-690-L.

8VAC20-800-70-A

“Based on record review, parents were not informed in writing of all required information. Evidence: Child 1, 2, 3, and 4’s record had incomplete or blank spaces documented for required policies.”

Rule 8VAC20-800-70-A.

8VAC20-800-750-A

“Based on observation, the provider failed to label topical skin products as required. Evidence: Two topical skin ointments were observed without being labeled with the child’s name.”

Rule 8VAC20-800-750-A.

8VAC20-790-250-F

“Based on record review, the provider did not have documentation that they had completed all required training. Evidence: Adult 1’s record did not contain documentation that they have completed the annual health and safety update course required by the Virginia Department of Education.”

Rule 8VAC20-790-250-F.

8VAC20-770-40-D-4

“Based on record review, the provider failed to obtain a sworn statement or affirmation form all adult household members. Evidence: Adult 2’s record did not contain a completed sworn statement or affirmation.”

Rule 8VAC20-770-40-D-4.

8VAC20-800-170-A

“Based on record review, the provider failed to obtain from each adult household member prior to coming into contact with children a current Report of Tuberculosis Screening form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form. Evidence: Adult 2’s record did not contain documentation of a negative Tuberculosis screening.”

Rule 8VAC20-800-170-A.

8VAC20-800-240-A

“Based on observation, areas of the family day home were not maintained in a safe manner. Evidence: A chef’s knife was observed on the kitchen counter which was accessible to children.”

Rule 8VAC20-800-240-A.

8VAC20-800-250-B

“Based on observation, children were not protected from materials that could be swallowed or present a choking hazard. Evidence: Toys that were less than 1-1/4 inches in diameter and less than two inches in length were not kept out of reach of children under the age of three years.”

Rule 8VAC20-800-250-B.

8VAC20-800-320-B

“Based on observation, child resistant protective covers were not install on all 1-1/4 inches in diameter and less than two inches in length shall be kept out of reach of children under the age of three years. Evidence: Protective covers were not installed in an accessible outlet in the kitchen.”

Rule 8VAC20-800-320-B.

8VAC20-800-530-B

“Based on observation, crib mattresses did not have a a tight-fitting bottom cover. Evidence: The linens used in the cribs were not tight fitting.”

Rule 8VAC20-800-530-B.

8VAC20-800-530-I

“Based on observation, a crib mattresses was not covered with a waterproof material that can be cleaned and sanitized. Evidence: The crib identified by the provider for use of Child, did not have a crib mattresses that was covered with a waterproof material.”

Rule 8VAC20-800-530-I.

Repeat violation

“Based on record review, the provider failed to inform parents in writing of required procedures prior to the child’s first date of attendance. Evidence: 1. Child 1, 2, and 3’s record did not contain documentation that the parents have been informed of the provider’s medication policy. 2. Child 1 and 3’s record did not contain documentation that the parents have been informed of the provider’s fees, the daily schedule or the provider’s termination policy.”

Rule 8VAC20-800-70-A.

22.1-289.011-F

“Based on observation, the findings from the most recent licensing inspection were not posted in the facility. Evidence: The findings from the renewal inspection conducted on 1/3/2023 were not posted in the facility on the date of inspection.”

Rule 22.1-289.011-F. From a complaint.

8VAC20-800-100-A

“Based on record review, the provider failed to obtain documentation of a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Evidence: The record for Child 2 did not contain documentation of a physical examination.”

Rule 8VAC20-800-100-A. From a complaint.

8VAC20-800-30-E

Rule 8VAC20-800-30-E. From a complaint.

8VAC20-800-50-A

“Based on record review and interviews, the provider failed to keep a written record of children in attendance each day. Evidence: 1. The attendance for 9/15/2023 did not contain the attendance of Child 2. 2. According to parent and household member statements, Child 2 was dropped off for care approximately between 11:15am and 11:45am on 9/15/2023. 3. Child 2 does not appear on any of the previous three weeks of attendance records despite interviews confirming the child’s presence at the daycare during that period.”

Rule 8VAC20-800-50-A. From a complaint.

8VAC20-800-560-A

Rule 8VAC20-800-560-A. From a complaint.

Repeat violation

Rule 8VAC20-800-60-B. From a complaint.

8VAC20-800-70-A

“Based on record review, the provider failed to provide in writing all required information to parents prior to their child’s attendance. Evidence: The record for Child 1 and Child 2 did not contain documentation that the parents had been informed of all required information to include drop off procedures and children’s daily schedule.”

Rule 8VAC20-800-70-A. From a complaint.

8VAC20-800-80-A

“Based on record review and interview, the provider did not obtain verification of the age and identity of a child within seven days of enrollment. Evidence: The record for Child 2 did not contain documentation that the child’s age and identity had been verified. Interviews confirmed that the child had been enrolled for a period of longer than 7 days.”

Rule 8VAC20-800-80-A. From a complaint.

8VAC20-800-850-A

“Based on record review and observation, the provider failed to report to the department a lost or missing child when local authorities have been contacted for help, within 24 hours of the incident. Evidence: Children went missing from the family day home on 9/15/2023. The department was informed of the missing children on 9/19/2023 from an outside agency. The provider did not contact the licensing office or the inspector.”

Rule 8VAC20-800-850-A. From a complaint.

8VAC20-800-850-B

“Based on record review and observation, the provider failed to submit a written report to the department within five working days of the date the incident where two children in the family day home went missing and local authorities were contacted. Evidence: Children went missing from the family day home on 9/15/2023. The department or the licensing inspector did not receive a written report from the provider.”

Rule 8VAC20-800-850-B. From a complaint.

8VAC20-800-90-A

“Based on record review, the provider failed to obtain documentation that enrolled children are adequately immunized. Evidence: The record for Child 2 did not contain documentation of immunization.”

Rule 8VAC20-800-90-A. From a complaint.

22.1-289.035-B-2

“Based on record review, the provider did not obtain the results of a criminal record check for caregivers prior to employment or volunteering. Evidence: Caregiver 1’s record did not contain the results of a national criminal record check.”

Rule 22.1-289.035-B-2. From a complaint.

8VAC20-770-60-B

“Based on record review, an employee of the licensed family day home provided childcare without completing a sworn statement or affirmation. Evidence: Caregiver 1’s record did not contain a completed sworn statement or affirmation. Caregiver 1 provided care to children on 5/11/2023.”

Rule 8VAC20-770-60-B. From a complaint.

8VAC20-800-120-B

“Based on record review and provider statement, caregiver records did not contain all required information. Evidence: Caregiver 1’s record did not contain the caregiver’s job title, date of employment or volunteering, the results of required background checks, documentation of a tuberculosis screening, documentation of education and training, or the name address and telephone number of a person to contact in an emergency.”

Rule 8VAC20-800-120-B. From a complaint.

8VAC20-800-140-D

“Based on record review and provider statement, the substitute provider did not record and sign the time of arrivals and departures on each day that the substitute provider works. Evidence: On 5/11/2023 Caregiver 1 was acting in the capacity as the substitute provider while the provider was absent from the family day home. There was no record to document Caregiver 1’s arrival and departure from the role of substitute provider for 5/11/2023.”

Rule 8VAC20-800-140-D. From a complaint.

8VAC20-800-170-A

“Based on record review, the provider did not obtain from each caregiver at the time of hire a current Report of Tuberculosis Screening form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form. Evidence: Caregiver 1’s record did not contain a current Report of Tuberculosis Screening form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form.”

Rule 8VAC20-800-170-A. From a complaint.

8VAC20-800-200-A

“Based on record review, the provider did not orient the substitute provider by the end of their first week of assuming job responsibilities. Evidence: Caregiver 1’s record did not contain documentation of having received an orientation.”

Rule 8VAC20-800-200-A. From a complaint.

8VAC20-800-980-A

“Based on record review, the provider did not obtain general written permission from the parent of each child for the provider to take the child off premises of the family day home. Evidence: 1. On 5/11/2023 Caregiver 2 took Child 1 off premises in her personal vehicle to run a personal errand. 2. Child 1’s record did not contain written permission from the child’s parent for the provider to take the child off the premises of the family day home.”

Rule 8VAC20-800-980-A. From a complaint.

8VAC20-800-320-I

“Based on observation, the smoke detector in the family day home was not operational on the date of inspection. Evidence: The smoke detector was heard chirping due to low battery levels on the date of inspection.”

Rule 8VAC20-800-320-I. From a complaint.

8VAC20-800-40-A

“Based on record review and provider statement, the provider did not ensure that that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. Evidence: Attendance records for 4/20/23 lists six children in care. Provider statements confirmed that six children were in care for that day. The provider’s licensed capacity five children.”

Rule 8VAC20-800-40-A. From a complaint.

8VAC20-800-60-B

“Based on record review, three of three children’s records reviewed did not contain all required information. Evidence: 1. Child 1’s record did not contain the name of the child’s health insurance carrier or policy number. 2. Child 2’s record did not contain the address for one of two required emergency contacts.”

Rule 8VAC20-800-60-B.

8VAC20-800-100-A

“Based on record review, the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: Children 1, 3, and 4’s record did not contain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.”

Rule 8VAC20-800-100-A.

8VAC20-800-430-B

“Based on observation, pressure mounted gates were used as protective barriers at stair openings. Evidence: A pressure mounted gate was observed as a barrier to access the stairs.”

Rule 8VAC20-800-430-B.

8VAC20-800-50-A

“Based on record review, the family day home did not keep a written record of children in attendance each day. Evidence: On the date of inspection, there was no documentation of attendance.”

Rule 8VAC20-800-50-A.

8VAC20-800-60-A

“Based on record review, the provider did not maintain an up-to-date record at the family day home for each enrolled child. Evidence: There was no record at the family day home for Child 5.”

Rule 8VAC20-800-60-A.

8VAC20-800-60-B

Rule 8VAC20-800-60-B.

8VAC20-800-70-A

“Based on record review, parents were not provided the family day home’s policies and procedures in writing. Evidence: Children 1, 2, 3, 4, and 5’s record did not contain documentation that the parents have been informed of the provider’s policies and procedures in writing.”

Rule 8VAC20-800-70-A.

8VAC20-800-830-A

“Based on record review, emergency evacuation procedures were not practiced monthly with all caregivers and children in care during all shifts that children are in care. Evidence: There was not an emergency drill conducted for September 2022.”

Rule 8VAC20-800-830-A.

8VAC20-800-90-A

“Based on record review, the provider did not obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations. Evidence: Child 1 and 5’s record did not contain documentation of immunization.”

Rule 8VAC20-800-90-A.

8VAC20-800-920

“Based on observation, the menu for the current one week period was not posted or otherwise made available to parents. Evidence: There was no menu available for inspection.”

Rule 8VAC20-800-920.

Based on observation, protective covers were not installed on all unused electrical outlets accessible to children.

“Evidence: 1. At the time of inspection, there was one outlet uncovered in the restroom. 2. At the time of inspection, there was one outlet uncovered in the living room, by the staircase. 3. At the time of inspection, there was one outlet uncovered in the living room by the couch, under the window.”

Rule 8VAC20-800-320-B.

Based on observation, a landline was not available during the family day home’s hours of operation.

“Evidence: The provider had a cordless phone, but did not have a corded landline.”

Rule 8VAC20-800-330-A.

Based on observation and interview, the bathroom did not contain paper towels.

“Evidence: 1. The bathroom had a cloth hand towel, but did not have paper towels. 2. The provider stated that the children use the cloth hand towel to dry their hands.”

Rule 8VAC20-800-340-C.

Based on observation, a pressure mounted gate was used as a protective barrier at the stair opening.

“Evidence: The provider had a pressure mounted gate located at the stair opening at the bottom of the staircase.”

Rule 8VAC20-800-430-B.

Based on observation, medication was not kept in a locked place.

“Evidence: At the time of inspection, an epi-pen was located on an open shelf above the changing table.”

Rule 8VAC20-800-730-D.

Based on observation, the first aid kit did not contain all required items.

“Evidence: The first aid kit was missing gauze pads, triangular bandages and a first aid instructional manual.”

Rule 8VAC20-800-760-A.

Based on interview, there were no extra batteries for the battery-operated emergency radio.

“Evidence: The provider stated that there were not enough batteries for the battery-operated emergency radio.”

Rule 8VAC20-800-770.