Two Birds 1737 King Street

The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

“There was no documentation of an annual fire inspection being completed within the last year.”

Rule 8VAC20-780-260-A.

At least 1 staff in each classroom shall have a current certification in CPR as appropriate to the age of the children in care. The training shall include an in-person competency demonstration.

“Staff working in a preschool-age classroom did not have a current CPR certification. The CPR certification expired for Staff #3 on 2/6/26, and for Staff #4 on 8/7/26.”

Rule 8VAC20-780-530-A-1.

At least 1 staff in each classroom shall have a current certification in First Aid.

“Staff working in a preschool-age classroom did not have a current First Aid certification. The First Aid certification expired for Staff #3 on 2/6/26, and for Staff #4 on 8/7/26.”

Rule 8VAC20-780-530-A-2.

The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence. The record shall include the following:

“1 of 7 written injury reports did not include documentation of when the parent was notified of the child’s injury. The form does not request this information be documented and the parent did not sign/date the form.”

Rule 8VAC20-780-550-P.

A record for each child enrolled shall be kept at the center and contain the following information:

“The record for Child #7 did not include the parent’s home and work addresses and phone numbers; emergency contact name, addresses and phone numbers; the names of individuals authorized to pick up the child and emergency medical authorization. There was not a hard copy or electronic copy of this information available to staff.”

Rule 8VAC20-780-60-A.

A written agreement between the parent and the center shall be in each child’s record by the first day of the child’s attendance. The agreement shall be signed by the parent.

“The record for Child #8 did not include a written agreement with the center signed by the parents. The child began attending in June 2025. There was not a hard copy or electronic copy of this information available to staff.”

Rule 8VAC20-780-90-A.

Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. Such sharing of information shall be document.

“According to Child #5’s record, attendance began in July 2024 however there was no date on the parent’s signature to indicate when/if an annual review of information occurred. The staff signature at the time was dated as 2024.”

Rule 8VAC20-780-420-E-3.

Repeat violation. The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence. The record shall include documentation of how the parent was notified of the child’s injury.

“Of 6 written injury reports reviewed, 1 report did not document how staff notified the parent.”

Rule 8VAC20-780-550-P.

The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence. The record shall include documentation of the time of the injury, how the parent was notified and a minimum of 2 signatures on the report.

“Of 7 written injury reports reviewed, 1 report did not document the time of the child’s injury, a 2nd report did not document how the parent was notified, and a 3rd report did not include a minimum of 2 signatures.”

Rule 8VAC20-780-550-P.

The center shall obtain documentation of additional immunizations once every 6 months for children under the age of 2 years.

“The immunizations for Child #15 were dated as completed December 2024 when the child was 4 months old.”

Rule 8VAC20-780-130-E.

Areas and equipment of the center shall be maintained in a clean condition.

“2 rugs in a toddler classroom were stained over the entire surface of the rug.”

Rule 8VAC20-780-270-A.

Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

“A cleaning product was found in the diaper cream basket which is not kept in a locked place in one classroom.”

Rule 8VAC20-780-280-B.

There shall be at least 30” of space on the service sides of occupied cribs.

“In one infant classroom, 2 occupied cribs did not have a minimum of 30” of clearance on the service side. 2 cribs were approximately 16” apart and were blocked by a 3rd occupied crib.”

Rule 8VAC20-780-440-J.

Sunscreen shall be labeled with the child’s name.

“2 sunscreen products were found in classrooms without the child’s name labeled on them.”

Rule 8VAC20-780-520-A.

Diaper cream shall be labeled with the child’s name.

“2 diaper cream products were found in classrooms without the child’s name labeled on them.”

Rule 8VAC20-780-520-C.

The staff-to-child ratios for children ages birth-16 months are required to be maintained at 1 staff person to 4 infants whenever children are in care.

“According to child and staff attendance records, on 8/4/25, 2 of 3 infant classrooms exceeded the 1:4 ratio requirement for varying periods of time. Infant Room B: Between 9:32am-10:23am, the ratios were 1 staff:5 infants. Infant Room C: Between 1:30pm-2:30pm the ratios were 1 staff:6 infants.”

Rule 8VAC20-780-350-B-1. From a complaint.

The center shall develop and implement a written policy and procedure that describes how the center will ensure that each group of children receives care by consistent staff or team of staff members.

“The center’s written policy and procedures for maintaining ratios and group size does not include provisions for ensuring that each group of children receives care by consistent staff.”

Rule 8VAC20-780-350-F. From a complaint.

With a parent’s written permission and a written assessment by the program director and program leader, a center may choose to assign a child to a different age group if such age group is more appropriate for the child’s developmental level. A center may temporarily reassign a child from there regular group/class and staff but not casually disrupt a child’s schedule and attachment to staff, or for the purpose of maintaining ratios.

“On 8/4/25, 3 of 14 infants in attendance were moved from their assigned classroom and staff without parent written permission and a written assessment by the program director and program leader. Child #1 was moved twice during the day and was in 2 different classrooms. Child #8 was moved twice during the day and was in 3 different classrooms. Child #9 was moved twice during the day and was in 2 different classrooms.”

Rule 8VAC20-780-350-Q. From a complaint.

Systemic deficiency. Center staff, who are mandated reports, that suspects abuse or neglect of a child, shall report the matter immediately to the local department of the county or city wherein the child resides or wherein the abuse or neglect is believed to have occurred or to the Department’s toll-free child abuse and neglect hotline.

“Between October 2024-May 2025, the staff observing Staff #1 physically punish children did not fulfill their mandated reporter obligations and immediately report these concerns at the time of occurrence.”

Rule 63.2-1509-A. From a complaint.

In order to promote a child’s physical, intellectual, emotional, and social well-being and growth, staff shall interact with the children and one another to provide needed help, comfort and support to include respecting differences in cultural, ethnic and family backgrounds.

“On or about 5/14/25, staff observed Staff #1 interact with Child #13 in a demeaning and disrespectful manner, failed to promote the child’s well-being including when a decision was made to change the child’s clothing in an effort to reduce the demeaning interactions rather than report Staff #1’s inappropriate interactions to management.”

Rule 8VAC20-780-400-A. From a complaint.

Systemic deficiency. The following actions or threats thereof are forbidden to include physical punishment, striking, roughly handling, binding or tying a child.

Rule 8VAC20-780-410-1. From a complaint.

The following actions or threats thereof are forbidden: The enclosure in a small confined space or any space that the child cannot freely exit himself.

“Between March 2025-May 2025, Staff #1 was observed by other staff lifting Child #4 by their shirt and putting the child in the classroom closet, shutting the closet door and walking away for approximately 1 minute before returning, opening the door and allowing the crying child out. This was also reported by another child in the class to their parent.”

Rule 8VAC20-780-410-2. From a complaint.

The following actions or threats thereof are forbidden to include verbal remarks which are demeaning to the child.

“Staff #1 was observed by other staff interacting with a 2-year-old child in a manner that was demeaning in an adjacent classroom. On or about 5/14/25, Staff #1 made repeated demeaning and teasing comments throughout the day about Child #13’s choice of clothing.”

Rule 8VAC20-780-410-6. From a complaint.

Systemic deficiency. The following actions or threats thereof are forbidden to include punishment for toileting accidents.

“Between October 2024-May 2025, Staff #1 was observed by other staff punishing children for their toileting accidents by smacking them in the head or speaking to them in a stern voice/manner. The following children were punished for toileting accidents: Child #1, #2, #4, #5 and #7.”

Rule 8VAC20-780-410-7. From a complaint.

The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

“The most recent fire inspection of the facility was completed on 1/4/24.”

Rule 8VAC20-780-260-A.

Repeat violation. Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

“A low-level cabinet containing lotion and soap products labeled as “keep out of reach of children” was not locked in one classroom and were accessible to the children.”

Rule 8VAC20-780-280-B.

Staff shall request at least annually parent confirmation that the required information in the child’s record is up-to-date. Such sharing of information shall be documented.

“There was no documentation of parents reviewing their child’s record annually for 4 of 7 records reviewed - Child #7, #8, #10 and #13.”

Rule 8VAC20-780-420-E-3.

The diapering area shall have a non-absorbent surface for changing diapers.

“The non-absorbent vinyl covering of a diaper pad in one classroom has peeled away on most of the exterior surface exposing the fabric absorbent covering underneath. Staff reported the diaper pad to have been in this condition for a period of months.”

Rule 8VAC20-780-500-B.

When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.

“1. The written authorization for a long-term prescription medication signed by the parent and physician for Child #7 expired on 3/18/25. The medication remained on-site as of this date. 2. The written authorization for a long-term prescription medication signed by the parent and physician for Child #8 expired on 3/28/25. The medication remained on-site as of this date. 3. Staff were unaware that the medication authorizations had expired.”

Rule 8VAC20-780-510-P.

If diaper ointment or cream is used, these products shall be in the original container and labeled with the child’s name.

“2 diaper cream products in one classroom were not labeled with the child’s name.”

Rule 8VAC20-780-520-C.

The license and any other documents required by the Superintendent, to include the most recent Inspection Summary and Violation Notice, shall be posted in a conspicuous place on the licensed premises.

“The inspection report from the most recent inspection, 12/11/24, was not posted in the facility. The Inspection Summary only from the 3/28/24 inspection was posted.”

Rule 22.1-289.011-F. From a complaint.

The classroom ratios for children birth-16 months shall not exceed a staff:child ratio of 1:4.

“On 3/11/25, an infant age classroom (birth-16 months of age) exceeded the maximum ratio of 1 staff to 4 infants. According to child attendance and staff sign-in records, from 10:00-10:26am there was 1 staff with 5 infants.”

Rule 8VAC20-780-350-B-1. From a complaint.

For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

“According to classroom attendance records, on 3/11/25, the attendance for 2 infant classrooms did not include documentation of the arrival and departure of each infant/child as it occurs.”

Rule 8VAC20-780-80-A. From a complaint.

A tuberculosis (TB) screening is required every two years from the last screening.

“Staff #4’s updated screening was due 2 months ago and the updated screenings have not yet been completed.”

Rule 8VAC20-780-160-C.

Annual approval from the health department shall be provided, or approvals of a plan of correction, for meeting requirements for water supply and sewage disposal system.

“The center had no record of Environmental Sanitation Inspection from the health department.”

Rule 8VAC20-780-260-B.

Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

“Several containers of soap with warning labels, ?Keep out of reach of children,? were unlocked in the Pre-K classroom, within reach of children.”

Rule 8VAC20-780-280-B.

The center shall meet the proof of child identity and age requirements as stated in ? 22.1-289.049 of the Code of Virginia, within seven business days of initial attendance.

“Child #4 attended the center for 43 days before the center viewed required document.”

Rule 8VAC20-780-40-G.

Injury prevention procedures shall be updated at least annually based on documentation of injuries and a review of the activities and services.

“The center did not have annual update for injury prevention procedures.”

Rule 8VAC20-780-40-J.

Shelter in place procedures shall be practiced a minimum of twice per year.

“The center had no record of shelter in place practice drills during the past year.”

Rule 8VAC20-780-550-E.

REPEAT VIOLATION When food is brought from home, the food container shall be clearly dated.

“None of the labels on multiple foods brough from home by a child in one classroom, were dated.”

Rule 8VAC20-780-560-G.

22.1-289.035-B-4

“Based on records reviewed, 1 of 6 staff records did not include a required background check completed within the 1st 30-days of employment. Evidence: The record for Staff #1 did not include an out-of-state child abuse + neglect search. Staff #1 began employment in September 2023.”

Rule 22.1-289.035-B-4.

8VAC20-780-130-E

“Based on records reviewed, 1 of 6 children’s records did not include documentation of immunizations every 6 months until the age of 2 years old. Evidence: The immunizations on-file for Child #3 were dated April 2023 when the child was 7 months old.”

Rule 8VAC20-780-130-E.

8VAC20-780-560-G

“Based on observations made, food containers brought from home and belonging to a child were not labeled with the child’s name and date. Evidence: The labeling of 2 food containers belonging to Child #1 did not include the date.”

Rule 8VAC20-780-560-G.

Based on observations made, bottles of infant formula did not have the required labeling of the child’s name and date.

“Evidence: 1. A bottle in the Toddler A classroom was found to not be labeled with the child’s name and date. 2. A bottle in the Infant A classroom was found to not be labeled with the child’s name and date.”

Rule 8VAC20-780-570-E.

8VAC20-780-280-I

Rule 8VAC20-780-280-I. From a complaint.