Hearth Record

Creative Critters Learning Center IV LLC

A child day center in Williamsburg, Virginia 23185

159 Kristiansand Drive, Williamsburg, Virginia 23185. (757) 250-3486.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 29 deficiencies in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on Jul 28, 2026.

29 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

29 deficiencies in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.

29 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Jul 28, 2026: inspection3 deficiencies
  • 8VAC20-780-160-A

    “Documentation of a negative TB screening shall be submitted at the time of employment and prior to coming into contact with children. The screening for staff #3 was completed three months after hire.”

    Rule 8VAC20-780-160-A.

  • Hazardous substances shall be kept in a locked place using a safe locking method that prevents access by children.

    “1. In classroom #1; 2 bottles of sanitizer spray were sitting on a counter and 1 bottle of toilet cleaner in the bathroom on the floor. 2. In classroom #3; 1 can of air freshener was found on a shelf. 3. In classroom #4 1 can of air freshener was found on a shelf. 4. All items were labeled keep out of reach of children and other cautionary language.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-330-E

    “Sandboxes with bottoms which prevent drainage shall be covered when not in use. Two sandboxes on playground #1 and two sandboxes on playground #2 were not covered. The sandboxes were currently not in use.”

    Rule 8VAC20-780-330-E.

Jan 29, 2026: inspection15 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a complete sworn statement prior to the employee’s first day of employment. Staff #3 has been employed for more than 7 months, Staff #5 has been employed for more than 2 months and Staff #6 has been employed for less than a week and they do not have a complete sworn statement.”

    Rule 22.1-289.035-B-1.

  • 22.1-289.035-B-2

    “Repeat Violation Providers must obtain a complete national criminal background check prior to the employee’s first day of employment. 1.Staff #2?s criminal record check was conducted over 2 months after the first day of employment. 2.Staff #3?s criminal record check was conducted over 1 week after the first day of employment. 3. Staff #6 does not have documentation of a criminal check and has been employed for less than a week.”

    Rule 22.1-289.035-B-2.

  • 22.1-289.035-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff #3 has been employed for more than 7 months, Staff #5 has been employed for more than 2 months, and Staff #6 has been employed less than a week and there is not documentation for requesting a central registry check or the results of a central registry check for the three staff.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-780-160-A

    “Repeat Violation Documentation of negative tuberculosis (TB) screening must be submitted at the time of employment. Staff # 3, Staff #5 and Staff #6 did not have TB screening documentation. Staff #3 has been employed for 7 months, Staff #5 has been employed for 2 months and Staff #6 has been employed for less than a week.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-B

    “Staff shall complete orientation training no later than seven days from the date of assuming job responsibilities. Staff #3 has been employed for more than 7 months, and Staff #5 has been employed for more than 2 months, and both do have documentation of completing orientation.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Three out of five classrooms (Classroom A, B and E) did not have a program lead qualified staff.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-350-B-4

    “The required ratio for children 3-year-olds up to school age eligible is 1:10. In Classroom E, one staff (Staff #3) was observed working alone with 11 children and the youngest child (Child #1) was age 3. The group was out ratio for more than 2 hours.”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-40-M

    “The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. The list in the classrooms was not dated.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-440-A

    “Cribs, cots, rest mats or beds shall be provided for children during the designated rest period and Child #6 did not have a crib for their rest period.”

    Rule 8VAC20-780-440-A.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water after toileting and any contact with blood, feces, or urine. In Classroom A diapering was observed three times and Staff #6 did not wash their hands or the children’s hands after diapering.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    “Disposable diapers shall be disposed of in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. In Classrooms A and B there was not a trashcans/disposal system with an operable lid as required for soiled disposable diapers.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-540-E

    “The following nonmedical emergency supplies shall be required for each building, one working, battery-operated flashlight and one working, battery-operated radio. There was not a flashlight or radio in the second building, where children were in care.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-60-A

    The inspectors’ words, 168 words

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. 1.There was not a record for Child #6. 2. Child #1?s record did not include one parent’s home address and employment location and phone number. 3.Child #2?s record did not include the record did not include one parent’s employment location and phone number and previous school/program attended. 4. Child #3?s record did not include two emergency contacts (name, address and phone number) and the physician’s name, phone number and previous school/program attended. 5. Child #4?s record did not include two emergency contacts (name, address and phone number), the physician’s name and phone number, both parents? employment location and phone number and one parents? home address, phone number and previous school/program attended. 6. Child #5?s record did not include two emergency contacts address, physician’s name and phone number, one parent’s employment location and phone number and one parent’s home address, phone number and previous school/program attended.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “All required documentation shall be maintained for staff records. Staff #3, Staff #5 and Staff #6 did not have staff records available for review.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. There was not an attendance sheet for Classroom A to document the 7 children observed in care.”

    Rule 8VAC20-780-80-A.

Jul 29, 2025: inspection5 deficiencies
  • 22.1-289.035-B-2

    “Centers must obtain a completed national criminal background check prior to the employee’s first day of employment. Staff #3, who had been employed for two months, did not have a completed national criminal background check.”

    Rule 22.1-289.035-B-2.

  • 22.1-289.035-B-4

    “The center is required to request background checks from any state in which the individual has resided in the preceding five years prior to beginning employment. Staff #2, employed for 5 days, did not have documentation of requesting a criminal history check, central registry check and a sex offender search from a state the individual previously lived in the past 5 years.”

    Rule 22.1-289.035-B-4.

  • 22.1-289.057-A

    “(Repeat violation) The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

  • 8VAC20-780-160-A

    “Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #3 had no documentation and had been employed for two months.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-330-B

    “Playground equipment with moving parts or climbing apparatus must have resilient surfacing in appropriate fall zones that encompass sufficient area to include the child’s trajectory in the event of a fall. There was less than 1” depth of resilient surfacing at the foot of the two slides on the composite piece of equipment on the outside playground when there should have a been a depth of 6”.”

    Rule 8VAC20-780-330-B.

Mar 3, 2025: inspection1 deficiency
  • The program is required to submit to VDH and implement a plan to test potable water for lead.

    “The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

Oct 22, 2024: inspection1 deficiency
  • Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department.

    “The immunization record for child#1 was not signed and dated.”

    Rule 8VAC20-780-150-B.

Jun 13, 2024: inspection4 deficiencies
  • Based on review of staff record and interview, the center did not ensure to obtain documentation of a negative tuberculosis screening.

    “Evidence: In Staff#4’s record (date of hire: 12/29/23), the documentation for a negative tuberculosis screening was not available for review. Interview with staff confirmed the documentation available for review during the inspection.”

    Rule 8VAC20-780-160-A.

  • Based on observation, interview, and electronic device, the center did not ensure the staff to children ratios are followed whenever children in care.

    “Evidence: 1.In the Caterpillar 1 group, the staff to children ratio was 1:9 during the inspection. The required ratio for the staff to children is 1:4. 2. Interview with staff confirmed the group was combined while other staff was on break, and the youngest child was 10 months. 3. A review of the electronic device revealed the current staff to child ratio during the inspection.”

    Rule 8VAC20-780-350-B-1.

  • Based on observation, the center did not ensure children and staff hands are washed with soap and running water after toileting.

    “Evidence: Staff#2 was observed diapering a child in care and returning the child to the table with the other children prior to handwashing. Staff#2 was observed reaching for another child after toileting and prior to completion of handwashing.”

    Rule 8VAC20-780-500-A.

  • Based on observation and photographs, the center did not ensure the diapering surface is only used for diapering or cleaning children and it shall be cleaned with soap and at least room temperature water and sanitized after each use.

    “Evidence: 1. In Caterpillar 1 room, the diapering surface was observed with two bottles placed on it. 2. Photographs of the observation during the inspection. 3. Staff#2 completed diapering of one child in care, and did not clean and sanitize after each use.”

    Rule 8VAC20-780-500-B.

Jul 12, 2023: inspection4 deficiencies
  • Based on review of staff records, and interview, the center did not ensure to obtain a copy of central registry findings within 30 days of employment or volunteer service.

    “Evidence: In Staff #2’s record (date of hire: 03/02/2023) there were no central registry findings found. Interview with staff confirmed the findings were not available for review during the inspection.”

    Rule 8VAC20-770-60-C-2.

  • Based on observations and photographs, the center did not ensure all areas and equipment of the center, inside and outside shall be maintained in a clean, safe, and operable condition.

    “Evidence: 1. In the Cat 1 classroom, there were multiple areas of peeling paint along the side of the window sills accessible to the children in care. 2. The center’s school aged playground area had visible peeling paint on multiple areas of the playground equipment. 3. The black border surrounding the school age playground equipment was observed with a split in the center that could create a tripping hazard. 4. Photographs were taken of these observations at the center during the inspection.”

    Rule 8VAC20-780-270-A.

  • Based on observations and photograph, the center did not ensure all hazardous substances are kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: In the Butterflies classroom, there was a bottle of antibacterial hand soap with the labels “keep out of reach of children” and “warning” unlocked and accessible to the children. Photograph of the observation was taken during the inspection.”

    Rule 8VAC20-780-280-B.

  • Based on review of records and interview, the center did not ensure to obtain all record information for each children’s records.

    “Evidence: In Child#2 record, there was no documentation of proof of the child’s identify and age found. Interview with staff confirmed this documentation was not available for review during the inspection. In Child# 4 record, there was not a written care plan for a diagnosed food allergy found. Interview with staff confirmed this documentation was not available for review during the inspection.”

    Rule 8VAC20-780-60-A.

Apr 11, 2023: inspection2 deficiencies
  • Based on review of staff records and interview, the center did not ensure to obtain a copy of the results of a search of child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.,

    “Evidence: 1. In Staff#1’s record (date of hire: 12/22/2022), there was no results of a central registry finding found. 2. In Staff#3’s record(date of hire: 01/27/23) there was no results of a central registry finding found. 3. Interview with staff confirmed results from out of state central registry searches were not available for review during the inspection.”

    Rule 22.1-289.035-B-4.

  • Based on review of children’s records and interview, in 3 of 5 children’s records the center did not ensure to obtained all information for each child enrolled.

    “Evidence: 1. In Child#1’s record one of the emergency contact address was incomplete. 2. In Child#3’s record one of the emergency contact address as incomplete. 3. In Child #4’s record both of the emergency contacts addresses were incomplete. 4. Interview with staff confirmed the information for children’s records wasn’t available for review during the inspection.”

    Rule 8VAC20-780-60-A.

Dec 12, 2022: inspection4 deficiencies
  • Based on interview, the center did not ensure to equipped each building with at least one carbon monoxide detector.

    “Evidence: Interview with staff revealed there was no carbon monoxide detectors available during the inspection.”

    Rule 22.1-289.058.

  • Based on observation, the center did not ensure all hazardous substances were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: In the Cat 1 classroom, there was observations of an unlocked cabinet containing cleaners with the labels “keep out of reach of children” and “Warning”.”

    Rule 8VAC20-780-280-B.

  • Based on observation and interview, the center did not ensure where playground equipment is provided resilient surfacing shall comply with minimum safety standards.

    “Evidence: During the inspection on December 12, 2022, there was no sufficient resilient surfacing in the fall zones on the playground where the children were actively playing. Interview with staff confirmed the need for resilient surfacing on the playground areas.”

    Rule 8VAC20-780-330-B.

  • Based on children’s record, and interview, the center did not ensure all written agreements were signed by the parent.

    “Evidence: In Child#4’s record (start date: 05/01/22), there was no written agreement signed by the parent. Interview with staff confirmed the agreement was not signed during the inspection.”

    Rule 8VAC20-780-90-A.

May 17, 2022: inspection8 deficiencies
  • Based on review of staff record and interview, the center did not ensure to submit fingerprinting to obtain the proper OBI determination letter for all staff

    “Evidence: In Staff#2’s record (date of hire: 1/24/2022), the OBI determination letter reviewed was dated 08/06/2020 for another location and had not been submitted for this specific center’s site. Interview with staff confirmed the OBI determination letter for this site was not available for review during this inspection.”

    Rule 22.1-289.035-B-2.

  • Based on review of staff record and interview, the center did not ensure to obtain central registry findings within 30 days of employment or volunteer service.

    “Evidence: In Staff#2’s record (date of hire:1/24/2022), there was no central registry findings available for review. Interview with staff confirmed there was no central registry findings available for this site within 30 days”

    Rule 8VAC20-770-60-C-2.

  • Based on review of children’s record and interview, the center did not ensure to obtain documentation of a physical examination within 30 days after the first day of attendance.

    “Evidence: In Child#1’s record (start date 11/09/21), there was no documentation of a physical examination found for review. Interview with staff confirmed documentation for a physical or Child#1 was not available for review during this inspection.”

    Rule 8VAC20-780-140-A.

  • Based on review of staff record and interview, the center did not ensure to obtain completed documentation of tuberculosis screening within the last 30 calendar days of the date of employment.

    “Evidence: In Staff#2’s record (date of hire:01/24/22), the tuberculosis screening documented was dated for August 12, 2020. Interview with staff confirmed the TB screening documentation was the most recent available for review during this inspection.”

    Rule 8VAC20-780-160-A-2.

  • Based on observation and photographs, the center did not ensure all hazardous substances are kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: During the inspection on May 11, 2022, the following observations of hazardous substance with the labels, “keep out of reach of children” and “warning” were observed by inspector at the center: 1. In the center’s hallway bathroom with an open door, there was a disinfectant spray located on the sink inaccessible to children. 2. The center’s storage closet was unlocked containing multiple cleaners. 3. Photographs of storage closet unlocked and the multiple hazardous substance to include cleaners inside the closet.”

    Rule 8VAC20-780-280-B.

  • Based on observation and interview, the center did not ensure the staff to children ratio for birth up to 16 months which is 1:4 was incompliance.

    “Evidence: During the inspection on May 11, 2022, the inspector observed two staff present with ten children in the Cuddlebug 1 group with the youngest child age, 7 months. interview confirmed staff confirmed the center practicing a 1:5 staff to children ratio for this group of children.”

    Rule 8VAC20-780-350-B-1.

  • Based on observation, the center did not ensure to have one working, battery-operated radio in each building used by children.

    “Evidence: During the inspection on May 11, 2022, the staff was unable to demonstrate one working battery operated radio in the center for the inspection.”

    Rule 8VAC20-780-540-E.

  • Based on observation, the center did not ensure when a child is placed in an infant seat or high chair, the protective belt shall be fastened securely.

    “Evidence: During the inspection on May 11, 2022, there were three children observed by inspector in the infant seats without protective belt fastened securely.”

    Rule 8VAC20-780-570-A.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Jul 28, 2026Inspection3 violations cited
Jan 29, 2026Inspection15 violations cited
Jul 29, 2025Inspection5 violations cited
Mar 3, 2025Inspection1 violation cited
Oct 22, 2024Inspection1 violation cited
Jun 13, 2024Inspection4 violations cited
Apr 9, 2024Complaint inspectionNo violations cited
Nov 8, 2023InspectionNo violations cited
Jul 12, 2023Inspection4 violations cited
Apr 11, 2023Inspection2 violations cited
Dec 12, 2022Complaint inspectionNo violations cited
Dec 12, 2022Inspection4 violations cited
Dec 12, 2022Complaint inspectionNo violations cited
Jun 30, 2022Complaint inspectionNo violations cited
May 17, 2022Inspection8 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 2, 2027.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 95 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 4 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 37 child care providers in James City County, the middle value for violations cited in the last three years was 9; this one had 29.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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