Hearth Record

Childhaven Preschool and Daycare

A child day center in Winchester, Virginia 22601

817 North Loudoun Street, Winchester, Virginia 22601. (540) 686-7749.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 8 deficiencies in 4 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

26 inspections on record, the latest on Jul 29, 2026.

9 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

8 deficiencies in 4 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jul 29, 2026: complaint inspection3 deficiencies
  • 8VAC20-780-400-B

    “Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. On July 28, 2026 Staff #1 came up behind Child #1,age three years old and grabbed Child #1 by the face, tilting his head backward to look at Staff #1 while saying in a very loud voice tone ?we don’t throw toys? The child cried after the interaction.”

    Rule 8VAC20-780-400-B. From a complaint.

  • 8VAC20-780-400-C

    “When time out is used as a behavior guidance technique it shall be used sparingly and shall not exceed one minute for each year of the child’s age. On July 28, 2026, Staff #1 used time out for Child #1, age 3 years old. Child #1 was placed in a chair inside the restroom for at least five minutes for up to seven minutes.”

    Rule 8VAC20-780-400-C. From a complaint.

  • 8VAC20-780-410-1

    “The following actions or threats thereof are forbidden: roughly handling a child. On July 28, 2026, Staff #1 lifted Child #1 (age 3 years) off the ground by one arm. Staff #1 continued holding the child by that arm while the child’s feet were off the ground and moved the child from the hallway wall to the restroom door. The child was observed crying inside the bathroom after the interaction.”

    Rule 8VAC20-780-410-1. From a complaint.

Jun 10, 2026: complaint inspection2 deficiencies
  • The required ratio for children ages 2 years old is one staff per eight children. The center has a ratio waiver which allows one staff per nine children ages 2 years old.

    “Staff #1 was supervising 20 children; the youngest child was two years of age.”

    Rule 8VAC20-780-350-B-3. From a complaint.

  • 8VAC20-780-350-M

    “One staff member shall not supervise more than one room or area during rest time. Staff #1 was observed supervising four separate areas during rest time: 1) Three school agers on rest cots in the waddler room 2) Five two-year-olds in the two- year-old room 3) Four three- and four-year-olds in the hall area 4) Eight three- and four-year-old children in the back preschool classroom”

    Rule 8VAC20-780-350-M. From a complaint.

Jun 2, 2026: subsidy health and safety inspection1 deficiency
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

Dec 8, 2025: inspection1 deficiency
  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #2, enrolled for three months, was missing the following required component: documentation of viewing proof of the child’s identity and age.”

    Rule 8VAC20-780-60-A.

Jun 26, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Based on review of records and interview, the center failed to complete the department’s health and safety update annually. Evidence: 1. Staff #1 last completed the department’s heath and safety update on 04/11/2023. Staff #3 last completed the department’s heath and safety update on 03/10/2023. Staff #4 last completed the department’s heath and safety update on 03/13/2023. Staff #6 last completed the department’s heath and safety update on 04/22/2023. 2. Staff #3 confirmed that Staff #1, #3, #4 and #6 had not completed the departments health and safety update annually.”

    Rule 8VAC20-790-600-F.

Nov 17, 2023: complaint inspection1 deficiency
  • 8VAC20-780-410-2

    “Based on review of documentation and interview, the center utilized the forbidden action of enclosure in a space that a child cannot freely exit themself. Evidence: 1. Staff interview revealed that in August of 2023, Child #1 was placed in a high chair for approximately three to five minutes as a means to contain them due to being ?physical with Child #2, jumping onto the blue table, flailing his body?. 2. Interview and documentation confirmed that the child was placed in the high chair outside of the intended purpose.”

    Rule 8VAC20-780-410-2. From a complaint.

Nov 14, 2022: inspection1 deficiency
  • 8VAC20-780-260-B

    “Based on interview and review of records, the center failed to provide annual approval from the local health department. Evidence: 1. The health inspection provided was dated 10/20/2021. 2. Staff #1 confirmed that an annual health inspection had not been completed.”

    Rule 8VAC20-780-260-B.

Mar 31, 2022: inspection1 deficiency
  • Based on the review of three staff records and confirmation from the director, the center failed to obtain all of the required out-of-state background checks for one staff member who had lived outside of Virginia within the last five years.

    The inspectors’ words, 121 words

    “Evidence: 1. Staff Member #1 had lived in two states outside of Virginia within the last five years. Her date of hire was 02/01/2022. There was no criminal history record information check in her record for the state of Texas which needs to be completed before the date of hire. 2. Staff had not requested searches of the child abuse and neglect registry for the state of Texas and the state of Colorado, which must be requested within 30 days of hire and obtained within 45 days from the date of the request. 3. The staff reported that they thought they only needed to obtain sex offender searches from outside of Virginia and they confirmed these checks had not been obtained.”

    Rule 22.1-289.035-B-4.

All 26 visits on record
Visits on record
DateVisitWhat the record says
Jul 29, 2026Complaint inspection3 violations cited
Jun 26, 2026Complaint inspectionNo violations cited
Jun 10, 2026Complaint inspection2 violations cited
Jun 2, 2026Subsidy health and safety inspection1 violation cited
Dec 8, 2025InspectionNo violations cited
Dec 8, 2025Subsidy health and safety inspectionNo violations cited
Dec 8, 2025Inspection1 violation cited
Jun 27, 2025InspectionNo violations cited
Jun 27, 2025Subsidy health and safety inspectionNo violations cited
Mar 7, 2025Complaint inspectionNo violations cited
Nov 8, 2024Subsidy health and safety inspectionNo violations cited
Nov 8, 2024InspectionNo violations cited
Jun 26, 2024Subsidy health and safety inspection1 violation cited
Jun 26, 2024InspectionNo violations cited
Jan 10, 2024Subsidy health and safety inspectionNo violations cited
Jan 10, 2024InspectionNo violations cited
Nov 17, 2023Complaint inspection1 violation cited
May 23, 2023Subsidy health and safety inspectionNo violations cited
May 23, 2023InspectionNo violations cited
Nov 14, 2022Subsidy health and safety inspectionNo violations cited
Nov 14, 2022Inspection1 violation cited
May 9, 2022Complaint inspectionNo violations cited
Mar 31, 2022Subsidy health and safety inspectionNo violations cited
Mar 31, 2022Inspection1 violation cited
Nov 23, 2021Subsidy health and safety inspectionNo violations cited
Nov 23, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 30, 2026.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 52 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 6 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Jan 18, 2024ComplaintAllegation: Restraints/Behavior Management. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 20 child care providers in the City of Winchester, the middle value for violations cited in the last three years was 5; this one had 9.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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