Hearth Record

Five Star Academy

A child day center in Lynchburg, Virginia 24502

5916 Fort Avenue, Lynchburg, Virginia 24502. (434) 239-3413.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 12 deficiencies in 4 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

26 inspections on record, the latest on Sep 28, 2026.

12 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

12 deficiencies in 4 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 28, 2026: subsidy health and safety inspection1 deficiency
  • Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.

    “A child was observed being placed at the table to eat afternoon snack and the child had not washed hands prior to eating.”

    Rule 8VAC20-780-500-A.

Jul 13, 2026: complaint inspection3 deficiencies
  • The center must request a search of the central registry prior to the employee’s first day of employment.

    “Staff #1 (employed for 1 month) did not have the central registry check requested. Staff #1 was working alone with a child.”

    Rule 22.1-289.035-B-3. From a complaint.

  • The following staff records shall be kept for each staff person.

    “Staff #1 was missing the following: emergency contact name, address, phone number, and two references (required before employment).”

    Rule 8VAC20-780-70. From a complaint.

  • For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “At approximately 1:55 PM on 7/13/2026, Child #1 was picked up but was still present on the attendance record until 2:43 PM. The departure for Child #1 was not documented as it occurred.”

    Rule 8VAC20-780-80-A. From a complaint.

Apr 28, 2026: subsidy health and safety inspection7 deficiencies
  • The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “Staff #5 did not have an out of state sex offender registry check or an out of state child abuse and neglect registry check requested prior to employment.”

    Rule 22.1-289.035-B-4.

  • The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “In the record for child #3, the immunization record was obtained after the child’s first day of attendance.”

    Rule 8VAC20-780-130-A.

  • Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “The physical examination in the record of Child #5 was obtained 60 days after first day of attendance.”

    Rule 8VAC20-780-140-A.

  • Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff #2 tuberculosis screening was dated 2 months prior to date of employment and Staff #3 tuberculosis screening was dated 8 months prior to date of employment.”

    Rule 8VAC20-780-160-A.

  • Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “A can of disinfectant and cleaning supplies were unlocked in classroom #1 and classroom #2.”

    Rule 8VAC20-780-280-B.

  • All staff who work directly with children shall have within 90 days of date of employment certification in CPR.

    “Staff #2 did not have a certification in CPR and has been employed over 90 days.”

    Rule 8VAC20-790-600-D-1.

  • All staff who work directly with children shall have within 90 days of date of employment certification in First Aid.

    “Staff #2 did not have a certification in First Aid and has been employed over 90 days.”

    Rule 8VAC20-790-600-D-2.

May 22, 2025: inspection1 deficiency
  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. The top hinge of the changing table cabinet door in the Two’s classroom was not attached. Ten children were present in the classroom.”

    Rule 8VAC20-780-270-A.

Oct 23, 2023: inspection2 deficiencies
  • Based on observation, the center failed to ensure that hazardous substances, such as cleaning materials, were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: Licensing staff observed a red and gray mop bucket with mop containing water with cleaning solution in the 2?s bathroom under the sink on the left. Children were not observed in the area but it was accessible to children.”

    Rule 8VAC20-780-280-B.

  • Based on observation and discussion with staff, the center failed to ensure that the first aid kit shall include all items required by the standards.

    “Evidence: The first aid kit did not include the following items: tweezers”

    Rule 8VAC20-780-540-C.

Mar 13, 2023: inspection2 deficiencies
  • Based on observation, the center failed to ensure that disposable diapers shall be disposed of in a leakproof or plastic-lined storage system that is either foot-operated or used in such away that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal.

    “Evidence: A diaper genie was observed in the restroom by the changing table that is in use in the infant room on the left side of the center that is foot operated but the flaps inside the diaper genie require staff to use their hands to insert the diaper and staff hands come in contact with the exterior surface of the storage system.”

    Rule 8VAC20-780-500-B.

  • Based on record review and discussion with staff, the center failed to ensure that the separate record for each child enrolled contains all of the elements as required by the standards.

    “Evidence: The record for Child 2 did not contain the following information: name of the child’s physician”

    Rule 8VAC20-780-60-A.

Sep 27, 2022: inspection2 deficiencies
  • Based on the review of four staff’s records, the center failed to ensure that a follow up tuberculosis screening for staff members was obtained.

    “Evidence: Staff #3 was hired on 02/17/2019 and on the day of the inspection the most recent tuberculosis screening expired 7/22/2022.”

    Rule 8VAC20-780-160-C.

  • Based on observation, the center failed to ensure that diapering surfaces shall be cleaned with soap and water and sanitized after each use.

    “Evidence: Observed orange cracker crumbs on the diapering surface in the 15 month old room. There was no observation of cleaning and sanitizing the diapering surface prior to an observed diaper change.”

    Rule 8VAC20-780-500-B.

May 4, 2022: inspection5 deficiencies
  • Based on review of three staff’s records, the center failed to ensure that all staff had a returned CPS background check within 30 days of hire.

    “Evidence: 1. Staff # 2 with hire date of 10/06/2020 and the CPS Check was returned on 12/30/2021.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-40-K

    “Based on interviews with the director, the center failed to ensure that they developed a written procedures for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies, safe sleeping practices, and sudden infant death syndrome awareness.”

    Rule 8VAC20-780-40-K.

  • Based on review of records and classrooms, the center failed to ensure that each classroom had a staff person with certification in First Aid and CPR.

    “Evidence: 1. Staff #3 working in the infant room did not have the certification for First Aid and CPR.”

    Rule 8VAC20-780-530-A.

  • Based on observation, center failed to ensure that all diapering procedure were followed according to the standard.

    “Evidence: 1. The changing pad in the infant room that is being used had tears in the pad. The diaper changing pad is to be non-absorbent surface.”

    Rule 8VAC20-780-550-B.

  • Based on review of the attendance and interviews with staff, the center failed to ensure that for each grouping of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: 1. The attendance record did not document the arrival and departure as it occurs for each child in care.”

    Rule 8VAC20-780-80-A.

All 26 visits on record
Visits on record
DateVisitWhat the record says
Sep 28, 2026Subsidy health and safety inspection1 violation cited
Jul 13, 2026Complaint inspection3 violations cited
Apr 28, 2026Subsidy health and safety inspection7 violations cited
Feb 23, 2026Complaint inspectionNo violations cited
Jan 9, 2026Complaint inspectionNo violations cited
Oct 30, 2025Subsidy health and safety inspectionNo violations cited
Oct 30, 2025InspectionNo violations cited
May 28, 2025Complaint inspectionNo violations cited
May 28, 2025Complaint inspectionNo violations cited
May 28, 2025InspectionNo violations cited
May 22, 2025Subsidy health and safety inspectionNo violations cited
May 22, 2025Inspection1 violation cited
Dec 4, 2024Subsidy health and safety inspectionNo violations cited
Dec 4, 2024InspectionNo violations cited
Jun 11, 2024Subsidy health and safety inspectionNo violations cited
Jun 11, 2024InspectionNo violations cited
Oct 23, 2023Inspection2 violations cited
Oct 12, 2023Subsidy health and safety inspectionNo violations cited
Mar 13, 2023Subsidy health and safety inspectionNo violations cited
Mar 13, 2023Inspection2 violations cited
Feb 20, 2023Complaint inspectionNo violations cited
Sep 27, 2022Complaint inspectionNo violations cited
Sep 27, 2022Subsidy health and safety inspectionNo violations cited
Sep 27, 2022Inspection2 violations cited
May 16, 2022Complaint inspectionNo violations cited
May 4, 2022Inspection5 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 4, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 125 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 8 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 44 child care providers in the City of Lynchburg, the middle value for violations cited in the last three years was 6; this one had 12.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

11 of the 44 in the City of Lynchburg, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Heritage United Methodist Church0
Tree of Life Ministries8
Five Star Academy This child care provider12
Ms. Gloria Almond0
Caterpillar Clubhouse #225
Ms. Quiana Jones0
New Beginnings Learning Center18
Countryside Montessori School Inc.9
HumanKind - Lynchburg16
Ted & Ted’s Tiny Tots LLC16
Learning Tree of Lynchburg39
Timberlake Church, Inc.3

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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