Hearth Record

Quality Time at Waterford, Inc.

A child day center in Smithfield, Virginia 23430

201 Wimbledon Lane, Smithfield, Virginia 23430. (757) 365-9570.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 18 deficiencies in 7 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Aug 17, 2026.

18 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.

When those deficiencies happened

18 deficiencies in 7 months of the last 36. Last cited Aug 2026. The last 3 years, to Oct 27, 2026.

18 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.

Aug 17, 2026: inspection2 deficiencies
  • 8VAC20-780-245-J-3

    “Children with emergency medications shall be in the care of a staff member who meets the requirements to safely administer the medication. There is not a staff member trained to administer an emergency medication that is on site for a child.”

    Rule 8VAC20-780-245-J-3.

  • 8VAC20-780-570-A

    “When a child is in an infant seat or high chair, the protective belt shall be fastened securely. Three children in a feeding table in the older infant classroom did not have safety belts fastened.”

    Rule 8VAC20-780-570-A.

Mar 24, 2026: inspection1 deficiency
  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. During the facility tour on 3/24/2026, there were three classrooms that had attendance noted that were not consistent with the number of children in the room.”

    Rule 8VAC20-780-80-A.

Nov 3, 2025: complaint inspection2 deficiencies
  • 8VAC20-780-570-A

    “High chairs, infant carrier seats, or feeding tables are required to be used for children under 12 months who are not held while being fed. A 13 week old infant who was not being held while fed, was not placed in a high chair, infant seat, or feeding table while being fed a bottle.”

    Rule 8VAC20-780-570-A. From a complaint.

  • 8VAC20-780-570-B

    “Bottle fed infants may not be fed while the child is in his designated sleeping location. A 13 week old infant who was not being held while fed, was located in his crib, lying on his back, while being bottle fed by staff.”

    Rule 8VAC20-780-570-B. From a complaint.

Sep 22, 2025: inspection1 deficiency
  • 8VAC20-780-330-B

    “(Repeat Violation) Playground equipment with moving parts or climbing apparatus must have appropriate fall zones that encompass a sufficient area of resilient surfacing to include the child’s trajectory in the event of a fall. On the toddler playground, a small plastic slide and a blue two-seat rocker were observed directly on the ground without any resilient surfacing.”

    Rule 8VAC20-780-330-B.

Mar 4, 2025: inspection3 deficiencies
  • 22.1-289.036-A

    “The center is required to have background checks updated every 5 years for all agents of the applicant/licensee. The record for board officer #3 had a central registry search that was outdated by over a month.”

    Rule 22.1-289.036-A.

  • 8VAC20-780-330-B

    “Playground equipment with moving parts or climbing apparatus must have appropriate fall zones that encompass sufficient area to include the child’s trajectory in the event of a fall. On the toddler playground, a plastic slide was observed directly on the ground without any resilient surfacing.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. There were 10 children present in the toddler room, but only 7 were marked present on the attendance record. There were 13 children present in the twos room, but only 10 were marked present on the attendance record. There were 11 children present in the threes room, but only 10 were marked present on the attendance record.”

    Rule 8VAC20-780-80-A.

Sep 24, 2024: inspection6 deficiencies
  • 22.1-289.035-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff #4, #5 and #6, who had been employed for three to four weeks, did not have a central registry search. The requests were submitted three to ten days after beginning employment.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. The record for child #1, who had been in care for a month, did not have an immunization record.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Center shall have a physical examination for each child before the child’s attendance or within 30 days after the first day of attendance. The record for child #1, who had been in care for 6 weeks, did not have a physical.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-160-A

    “(Repeat violation) Center shall obtain documentation of a negative tuberculosis for each staff at the time of employment and prior to coming into contact with children. The documentation shall have been completed within the past 30 calendar days. The records for staff #1, #3, #4, and #5 had tuberculosis screening completed four days to three months after beginning employment. The record for staff #6 had a tuberculosis screening completed a year prior to beginning employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials shall be kept in a locked place. Disinfectant wipes and cleaning solutions were observed in classrooms on shelves and on filing cabinets. The items were labeled “warning/caution” and “keep out of reach of children”.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-500-B

    “Center shall ensure there is a nonabsorbent surfacing for diapering children. In the Infant 2 classroom, the diapering pad was covered with a cloth cover causing the surface to be absorbent.”

    Rule 8VAC20-780-500-B.

Jan 24, 2024: inspection3 deficiencies
  • Based on review, facility did not ensure 1 of 6 staff records have a required updated background check dated within the past 5 years.

    “Evidence: The record for staff #4 has a most recent OBI national fingerprinting letter dated 11/26/2018 which is more than 5 years old.”

    Rule 22.1-289.035-B-4.

  • Based on review, facility did not ensure 2 of 6 staff have a negative tuberculosis (TB) screening or testing prior to beginning employment and dated within 30 days.

    “Evidence: The following was found during staff record review: 1. The record for staff #5 (start date 1/22/2024) did not have a negative TB screening or testing. 2. The record for staff #6 (start date 1/4/2024) has a TB screening dated 1/8/2024.”

    Rule 8VAC20-780-160-A.

  • Based on review, facility did not ensure 1 of 6 staff records has an updated tuberculosis (TB) screening or testing every 2 years.

    “Evidence: The record for staff #3 has a most recent TB testing dated 11/22/2021 which is more than 2 years old.”

    Rule 8VAC20-780-160-C.

Jul 24, 2023: inspection5 deficiencies
  • Based on review, facility did not ensure 2 of 6 children’s records have a physical examination within 30 of the first date of attendance.

    “Evidence: The records for child #1 (start date 11/9/2022) and child #5 (start date 6/22/2023) did not have a physical”

    Rule 8VAC20-780-140-A.

  • Based on review, facility did not ensure 1 of 6 children’s records has an immunization record that is signed by a physician, designee or an official of a local health department.

    “Evidence: The record for child #1 (start date 11/9/2022) had an immunization record that was not signed by the physician, designee or health department official.”

    Rule 8VAC20-780-150-B.

  • Based on review, facility did not ensure there is an annual fire inspection report from the appropriate fire official having jurisdiction.

    “Evidence: The most recent fire inspection completed was dated May 17, 2022 which is more than a year old.”

    Rule 8VAC20-780-260-A.

  • Based on review, facility did not ensure 1 of 6 children’s records has documentation of required information.

    “Evidence: The record for child #1 (start date 11/9/2022) did not have parent’s employment phone numbers.”

    Rule 8VAC20-780-60-A.

  • Based on review, facility did not ensure 1 of 6 staff have documentation of required information.

    “Evidence: The record for staff #6 (start date 4/10/2023) did not have documentation of orientation training although staff report it was completed.”

    Rule 8VAC20-780-70.

Mar 9, 2023: inspection2 deficiencies
  • Based on review, facility did not ensure 3 of 7 staff records have documentation of a negative TB test or screening prior to beginning employment and dated within 30 days.

    “Evidence: The following was found during record review: 1. The record for staff #3 (start date 1/17/2023) had a negative TB test/screening dated 2/13/2023. 2. The record for staff #5 (start date 11/22/2022) had a negative TB test/screening dated 2/8/2023. 3. The record for staff #6 (start date 9/15/2022) had a negative TB test/screening dated 1/30/2023.”

    Rule 8VAC20-780-160-A.

  • Based on review and observation, facility did not ensure 2 of 7 classrooms have a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: At approximately 10:40 am, the attendance sheet in the infant room documented 7 children present however 8 children were observed in the classroom. At approximately 10:50 am, the attendance sheet in the K-2 documented 13 children present however 16 children were observed in the classroom.”

    Rule 8VAC20-780-80-A.

Sep 14, 2022: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on review and interview, vendor did not ensure 1 of 5 staff are certified in cardiopulmonary resuscitation (CPR) within 90 days of beginning employment. Evidence: The record for staff #2 (start date 5/2/2022) did not have documentation of current CPR certification. Program Director confirmed staff is not CPR certified.”

    Rule 8VAC20-790-600-D-1.

  • Based on review and interview, vendor did not ensure 1 of 5 staff are certified in first aid training within 90 days of beginning employment.

    “Evidence: The record for staff #2 (start date 5/2/2022) did not have documentation of current first aid training. Program Director confirmed staff is not first aid certified.”

    Rule 8VAC20-790-600-D-2.

Sep 14, 2022: inspection1 deficiency
  • 8VAC20-780-240-A

    “Based on review and interview, facility did not ensure 1 of 5 staff complete the Virginia Department of Education (VDOE) sponsored orientation course within 90 calendars days of employment. Evidence: The record for staff #2 (start date 5/2/2022) did not have documentation of completed VDOE sponsored orientation course. Program Director confirmed staff has begun the course but has not completed it.”

    Rule 8VAC20-780-240-A.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Aug 17, 2026Inspection2 violations cited
Jun 10, 2026Complaint inspectionNo violations cited
Mar 24, 2026Inspection1 violation cited
Nov 3, 2025Complaint inspection2 violations cited
Sep 22, 2025Inspection1 violation cited
Mar 4, 2025Inspection3 violations cited
Sep 24, 2024Inspection6 violations cited
Feb 26, 2024Complaint inspectionNo violations cited
Jan 24, 2024Inspection3 violations cited
Jul 24, 2023Subsidy health and safety inspectionNo violations cited
Jul 24, 2023Inspection5 violations cited
Mar 9, 2023Subsidy health and safety inspectionNo violations cited
Mar 9, 2023Inspection2 violations cited
Sep 14, 2022Subsidy health and safety inspection2 violations cited
Sep 14, 2022Inspection1 violation cited
Mar 28, 2022Subsidy health and safety inspectionNo violations cited
Mar 28, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 23, 2027.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 145 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 27, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Nov 3, 2025ComplaintAllegation: Food service/Nutrition. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 21 child care providers in Isle of Wight County, the middle value for violations cited in the last three years was 12; this one had 18.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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