Hope Community Church of the Nazarene

Complaint Related

“The center must establish and implement procedures for the appropriate supervision of children in care. In or around September of 2025, Child #1 was inappropriately touched by another child while unsupervised in the preschool bathroom. On a separate occasion, witnesses stated that unsupervised children had been observed playing in the bathroom, and teaching staff were notified. The center administration stated that their policies included staff being stationed in locations that enabled them to be able to effectively supervise and keep the children safe.”

Rule 22.1-289.031-B-2. From a complaint.

Prior to providing supervision to children and annually thereafter, each person in a supervisory position must be certified by a practicing physician or physician assistant to be free from any disability that would prevent them from caring for children under their supervision.

“The most recent staff health report for staff #3 was received over one month after the start of employment. The most recent staff health report for staff #4 received over one month after the start of employment. Both staff cared for children prior to the center receiving the staff health reports.”

Rule 22.1-289.031-A-4.

The center is required to have a daily simple health screening and exclusion of sick children by a person trained to perform such screenings.

“The center did not have staff on site who were trained in daily health observation.”

Rule 22.1-289.031-B-3.

The center shall establish and implement procedures for ensuring the center is in compliance with the immunization provisions of section 32.1-46 of the Code. Before a child may attend the center, the provider must obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations.

“The center’s procedure is to obtain and maintain in the record, a copy of each child’s immunization record prior to attendance. The record of child #3, who has been enrolled for 2 months and 30 days, did not contain an immunization record.”

Rule 22.1-289.031-B-4.

Repeat violation

“The center shall establish and implement procedures for ensuring all staff are able to recognize the signs of child abuse and neglect. The center’s most recent procedure required that staff complete the online child abuse and neglect training offered through the department within 90 days of employment. Staff #1, who has been employed for over 5 months did not have the training. Staff #2 who has been employed for over 5 months did not have the training. Staff #5’s child and abuse neglect training was completed over one month late.”

Rule 22.1-289.031-B-6.

Repeat violation

“Providers must obtain a completed national criminal background check prior to the employee’s first day of employment. Staff #3’s fingerprint background check was received 3 days late. Staff #7’s fingerprint background check was received 11 days late.”

Rule 22.1-289.035-B-2.

Repeat violation

“The center must request a search of the central registry prior to the employee’s first day of employment. Staff #3’s central registry was requested 22 days after the start of employment. Staff #4’s central registry was requested 22 days after the start of employment. Staff #7’s central registry was requested 12 days after the start of employment.”

Rule 22.1-289.035-B-3.

The center shall require that upon enrollment, the person enrolling the child present the regulated child day program with the proof of the child’s identity and age.

“The record of child #3, who had been in attendance for 2 months and 30 days, did not contain the proof of age and identity.”

Rule 22.1-289.049-A.

Based on record review and interview, the center did not establish and implement a procedure to ensure that all staff are able to recognize the signs of child abuse and neglect.

“Evidence: 1) Six staff records were reviewed during the inspection. The records did not contain documentation that staff have received training to be able to recognize the signs of child abuse and neglect. 2) During interview, management stated staff have received information on recognizing the signs of child abuse and neglect, but the center did not require staff to complete child abuse and neglect training prior to employment and working with children.”

Rule 22.1-289.031-B-6.

Based on a review of six staff records and interview, the center did not ensure one staff had the satisfactory results of the fingerprint based national criminal background check prior to employment.

“Evidence: 1) The fingerprint based national criminal background check in the record of Staff #4, employed on 11/04/2020, was dated 06/10/2021. 2) During interview, management acknowledged the fingerprint based national criminal background check for Staff #4 was received after employment.”

Rule 22.1-289.035-B-2.

Based on a review of six staff records and interview, the center did not ensure two staff had the results of the central registry check within 30 days of the individuals beginning employment.

“Evidence: 1) The central registry check in the record of Staff #1, employed on 08/16/2022, was dated 10/28/2022. 2) The central registry check in the record of Staff #4, employed on 11/04/2020, was dated 06/10/2021. 3) During interview, management confirmed the central registry check for Staff #1 and Staff #4 were received more than 30 days after employment.”

Rule 8VAC20-770-40-D-2.