The Tender Touch
A child day center in Virginia Beach, Virginia 23453
1425 Lynnhaven Parkway, Virginia Beach, Virginia 23453. (757) 368-2049.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 15 deficiencies in the last three years
- May 262026 the latest visit on record
- 76 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
20 inspections on record, the latest on May 26, 2026.
15 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
15 deficiencies in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
May 26, 2026: subsidy health and safety inspection2 deficiencies
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8VAC20-780-245-A
“Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. The record for staff #1, staff #2, staff #3, staff #4 and staff #5 who have all been working at the center for over a year did not have documentation of annual training for 2025.”
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8VAC20-780-280-B
“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The infant room had the following items on a shelf in the diapering area: Body spray, diaper ointment and baby cologne. All items had the ?keep out of reach of children? label and were unlocked and accessible to children.”
Apr 22, 2026: complaint inspection2 deficiencies
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8VAC20-780-410-2
“The following actions or threats thereof are forbidden: enclosure in a space that the child cannot freely exit himself. Staff used a highchair for confinement outside of its intended purpose.”
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8VAC20-780-420-A
“Before the child’s first day of attending, parents shall be provided in writing the center’s termination policies. The center did not have a termination policy in writing provided to parents.”
Jun 10, 2025: inspection3 deficiencies
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8VAC20-780-280-B
“REPEAT VIOLATION Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Two tubes of topical skin ointment with the label ?keep out of reach of children? was unlocked on a shelf accessible to children.”
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8VAC20-780-340-B
“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Staff #3 walked out of the classroom leaving ten children (age 4 and 5 years) unsupervised.”
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8VAC20-780-70
“The following staff records shall be kept for each staff person: Two or more references as to character and reputation as well as competency were checked before employment. The record for staff #1 did not have documentation of at least two references.”
Dec 2, 2024: inspection5 deficiencies
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22.1-289.011-F
“The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The center did not have the most recent inspection violation notice posted.”
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8VAC20-780-130-E
“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #1, 15 months old, last documented immunization was over 8 months ago.”
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8VAC20-780-270-A
“Areas and equipment of the center, inside and outside, shall be maintained in an operable safe and condition. Peeling paint was observed in various classrooms within reach of children in the center.”
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8VAC20-780-280-B
“Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. A bottle of hand sanitizer with the label ?keep out of reach of children? was unlocked on a shelf accessible to children.”
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8VAC20-780-290-A-3
“In areas used by children of preschool age or younger, electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. An outlet in the preschool room did not have a protective cover.”
May 23, 2024: inspection3 deficiencies
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22.1-289.035-B-4
The inspectors’ words, 148 words
“The center shall obtain a copy of the results of a criminal history record information check, a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Staff #2 and Staff #3 did not have out-of-state background checks completed and were present working at the center with children. Notes: 1. Staff #2 (date of hire 05/20/2024) and Staff #3 (date of hire 9/20/22) reported on their Sworn Statement Disclosure that they lived in another state outside of Virginia in the past five years. 2. Staff #2 and Staff #3 were present at the center working with children. 3. Staff #1 confirmed that there was no out-of-state background check completed on Staff #2 and Staff #3 and that they were both currently at the center working with children.”
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8VAC20-780-280-B
“Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. In the front 2-year-old classroom, there were bleach wipes and three bottles of rubbing alcohol with a warning label, ?Keep out of reach of children? that were unlocked and accessible to children.”
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8VAC20-780-500-A
“Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals. In the 3-year-old classroom, the children did not wash their hands with soap and running water after eating breakfast.”
Jul 14, 2023: inspection2 deficiencies
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8VAC20-780-560-M
“Based on observation and interview, it was determined that the center did not ensure that no child shall be allowed to drink or eat while walking around. Evidence: 1. In the toddler room #1, there were two children observed eating cracker and walking. 2. Toddler staff confirmed the two children were walking and eating in the classroom.”
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8VAC20-780-580-B
The inspectors’ words, 95 words
“Based on observation and interview, it was determined that the center did not ensure that any vehicle used by the center for the transportation of children shall meet the safety standards set by the Department of Motor Vehicles. Evidence: 1. The transportation van for the center had expired Virginia State DMV registration tags that were dated January 2023. 2. The most recent up to date registration card from the DMV was unable to be located by the owner. 3. The owner confirmed that the transportation van’s Virginia registration tags were expired as of January 2023.”
Nov 28, 2022: inspection2 deficiencies
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8VAC20-780-270-A
The inspectors’ words, 110 words
“Based on observation and interview, it was determined that the center did not ensure that areas and equipment of the center be maintained in a safe and operable condition. Evidence: 1. In the infant room, 5 cribs had crib sheets that were loose and not fitted to the crib sized mattress. The 5 cribs are assigned to children in care that was present at the time of the inspection. The loose fitting oversized sheet poses as a suffocation hazard. 2. Staff #1 and Staff #2 confirmed that the crib sheets for the 5 cribs had sheets that were too loose and did not fit well to the crib sized mattress.”
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8VAC20-780-570-B
“Based on observation and interview, it was determined that the center did not ensure that feeding bottles not be used while the child is in his designated sleeping location. Evidence: 1. In the infant room, two children under the age of 12 months were observed to have a bottle while lying down inside their (crib) designated sleeping area. 2. Staff #1 and Staff #2 confirmed that the two children in care had a bottle while in the crib which is the child’s designated sleeping area.”
May 5, 2022: inspection7 deficiencies
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Based on record review and interview, it was determined that the tuberculosis screening documentation was not documented within the last 30 calendar days of the date of employment.
“Evidence: 1) Staff #2 (date of hire 03/28/2022) has a tuberculosis screening with the date of 09/06/2021 which is not within 30 days prior to employment. 2) The center director, Staff #1, confirmed that a tuberculosis screening was not completed by the required timeframe.”
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Based on record review and interview, it was determined that the center did not ensure that at least every two years from the date of the initial screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening.
“Evidence: 1) Staff #3 (date of hire 07/29/2013) has a tuberculosis screening with the date of 12/21/2019 which is not within the last two years. 2) Administration confirmed that the TB record for Staff #3 was not within the past two years and acknowledged that a new TB screening was required.”
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Based on observation and interview, it was determined that the center did not ensure that hazardous substances such as cleaning materials were locked in a place using a safe locking method that prevents access by children.
“Evidence: 1) The Pre K classroom has an aerosol disinfectant spray can that on the label had a precautionary statement, ?Hazards to Humans,? that is unlocked in a drawer accessible to children. 2) The girl’s bathroom has a tube of diaper cream in reach of children. 3) The center director, Staff #1, confirmed these hazardous substance were accessible children.”
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Based on observation and interview, it was determined that the center did not ensure that pillows and filled comforters shall not be used by children under two years of age.
“Evidence: 1) While children were sleeping in their cribs in the infant room, four of the eight children under the age of 12 months, were observed with blankets and/or filled plush toys in their cribs. 2) The center director, Staff #1, confirmed the blankets are routinely used inside the crib.”
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Based on observation and interview, it was determined that the center did not ensure that a nonabsorbent surface for diapering or changing be used.
“Evidence: 1) The diaper changing pad on the changing table in the infant room has a tear making it an absorbent surface. Infant room staff were observed changing diapers on this pad. 2) The center director, Staff #1, observed and confirmed the tear.”
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Based on observation and interview, it was determined that the center did not ensure that when a child is placed in an infant seat, high chair, or feeding table that the protective belt is fastened securely.
“Evidence: 1) Two children in the toddler room that were sitting in their high chair were observed to have no protective belts fastened. 2) A child that finished eating lunch at a feeding table in the toddler room was observed to have no protective belt fastened. 3) Staff #1 and the classroom teachers confirmed that the children did not have their protective belts fastened while sitting in their seats to eat their lunch.”
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Based on observation and interview, it was determined that the center did not ensure that bottles are not be used while the child is in his designated sleeping location.
“Evidence: 1) The infant room had three of the eight children with feeding bottles in their cribs. 2) Staff #1 and the infant teachers in the classroom confirmed that bottles were being used by the infants while they are in their designated crib.”
Feb 2, 2022: inspection5 deficiencies
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8VAC20-780-280-B
The inspectors’ words, 121 words
“Based upon observation and staff interview, the facility has not ensured that hazardous substances are kept in locked place using a safe locking method that prevents access by children. Evidence: 1. There was a container of Microban and a spray air freshener (with warning labels) on an open high shelf in the girls’ bathroom. 2. There was a container of Aquafor in a low child’s cubby in the girls’ bathroom. 3. There was a container of Lysol spray on the floor in the Pre-K classroom. 4. The cabinet under the sink in the open kitchen did not have the child proof latch connected. The cabinet contained various cleaning products. 5. Staff 1 acknowledged the unlocked hazardous substances during the facility tour.”
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8VAC20-780-340-F
“Based upon observation and staff interview, the facility has not ensured that children under 10 years of age are always within actual sight and sound supervision of staff. Evidence: 1. A four year old girl was observed in the girls’ bathroom. There was no staff person within sight and sound supervision of the girl. 2. Staff 1 verified that no staff person was within sigh and sound supervision of the the bathroom.”
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8VAC20-780-40-M
“Based upon staff interview, the facility has not ensured that a current written list of all children’s allergies, sensitivities, and dietary restrictions is maintained and documented in the the allergy plan that is dated and kept confidential in each room or area where children are present. Evidence: Staff 4 stated that an allergy notice is kept in the classroom where a child with an allergy is in care. The list is not dated and is not kept in each room where children are preset.”
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8VAC20-780-560-F-4
“Based upon review of the posted menu, the facility has not ensured that the menu is dated. Evidence: The menu posted in the facility foyer was not dated.”
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8VAC20-780-60-A
“Based upon review of children’s records and staff interview, the facility has not ensured each child’s record includes the names, addresses and telephone numbers of two persons to be contacted in an emergency when a parent cannot be reached. Evidence: The record provided for child 4 did not include the names, addresses and telephone numbers for two emergency contact persons.”
Nov 22, 2021: complaint inspection2 deficiencies
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8VAC20-780-550-O
The inspectors’ words, 124 words
“Based upon review of documentation and interviews, the facility has not ensured that a parent is notified by the end of the day of any know injuries to their child. Evidence: 1. The written injury record log provided by the facility indicated an injury to child 1 occurred on 11/09/2021 at 2:30 PM. The same injury record log indicated that the parent was notified on11/09/2021 at 8:45 AM. 2. Interviews revealed that the parent of child 1 spoke to the facility staff in the morning on 11/10/2021 to inquire as to the child’s injury. 3. Staff interview revealed that staff documented child 1’s injury in a log on 11/9/2021, however staff did not notify the parent at pick-up the same day as the injury.”
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8VAC20-780-550-P
“Based upon review of documentation, the facility has not ensured that information on the written record of children’s injuries is maintained with entries made the same day of occurrence of the injury. Evidence: The written record log of the injury of child 1 dated 11/9/2021 at 2:30 PM indicated that the parent was notified of the child’s injury on 11/9/21 at 8:45 AM. Information entered does not verify same day recording on the record.”
All 20 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 26, 2026 | Subsidy health and safety inspection | 2 violations cited |
| Apr 22, 2026 | Complaint inspection | 1 violation cited |
| Apr 22, 2026 | Complaint inspection | 1 violation cited |
| Dec 2, 2025 | Subsidy health and safety inspection | No violations cited |
| Dec 2, 2025 | Inspection | No violations cited |
| Jun 10, 2025 | Subsidy health and safety inspection | No violations cited |
| Jun 10, 2025 | Inspection | 3 violations cited |
| Dec 2, 2024 | Subsidy health and safety inspection | No violations cited |
| Dec 2, 2024 | Inspection | 5 violations cited |
| May 23, 2024 | Subsidy health and safety inspection | No violations cited |
| May 23, 2024 | Inspection | 3 violations cited |
| Jul 14, 2023 | Inspection | 2 violations cited |
| Jul 14, 2023 | Subsidy health and safety inspection | No violations cited |
| Nov 28, 2022 | Subsidy health and safety inspection | No violations cited |
| Nov 28, 2022 | Inspection | 2 violations cited |
| May 5, 2022 | Subsidy health and safety inspection | No violations cited |
| May 5, 2022 | Inspection | 7 violations cited |
| Feb 2, 2022 | Inspection | 5 violations cited |
| Feb 2, 2022 | Subsidy health and safety inspection | No violations cited |
| Nov 22, 2021 | Complaint inspection | 2 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Jun 12, 2028.
- A current subsidy provider.
- Ages: 1 month - 12 years 11 months.
- Capacity: 76 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 3 complaint inspections on record.
- 2 complaint allegations published with Virginia’s findings, 0 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Jun 2, 2026 | Complaint | Allegation: Restraints/Behavior Management. Virginia’s finding: Not Reported/Found. |
| May 21, 2026 | Complaint | Allegation: Structured Program. Virginia’s finding: Not Reported/Found. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 194 child care providers in the City of Virginia Beach, the middle value for violations cited in the last three years was 10; this one had 15.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| KinderCare - South Independence | 19 |
| The Tender Touch This child care provider | 15 |
| Rollingwood Academy | 10 |
| Boys & Girls Clubs of Southeast Virginia- Rosemont Unit | 39 |
| Diana Lopez | 1 |
| Mrs. Cindy Huntington | 0 |
| Courthouse Academy | 10 |
| Mile High Kids & Community Development, Inc.- Twin Canal | 3 |
| Learn With Me Academy - Lynnhaven | 3 |
| Latifah Privott | 4 |
| Little Achievers | 28 |
| International Christian Church | 2 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.