Hearth Record

Chester Family YMCA

A child day center in Chester, Virginia 23831

3011 West Hundred Road, Chester, Virginia 23831. (804) 729-4867.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 27 deficiencies in 6 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

25 inspections on record, the latest on Jul 30, 2026.

27 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

27 deficiencies in 6 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.

27 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Mar 5, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-780-510-B

    “Medication shall be given to a child only with written authorization from the parent. The authorization on file did not have written parental authorization for the center to administer one emergency medication.”

    Rule 8VAC20-780-510-B.

Aug 4, 2025: inspection2 deficiencies
  • 8VAC20-780-340-A

    “When staff are supervising children, they shall always ensure their care, protection, and guidance. On July 18, 2025, Child 1 (age 5) inappropriately touched Child 2 (age 4). A third child witnessed the inappropriate touch and reported it to Staff 1. Staff 1 stated that Child 1 admitted that he inappropriately touched Child 2; Child 2 confirmed that it occurred.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-340-D

    “Repeat violation: Each grouping of children shall have at least one staff who meets lead teacher qualifications. Staff 3 and Staff 4 were alone with groupings of children; there was no documentation to support that Staff 2 or Staff 3 meet the qualifications of a program lead.”

    Rule 8VAC20-780-340-D.

Mar 18, 2025: inspection6 deficiencies
  • 8VAC20-780-240-B

    “Orientation must be documented for each staff prior to working alone with children and no later than seven days of the date of assuming job responsibilities. Staff 3 had orientation for the unlicensed program 7/11/2024. Staff 3 did not have documentation of orientation for the licensed program when hired 9/25/2024.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-340-D

    “Each grouping of children shall have at least one staff who meets lead teacher qualifications. Staff 4 was promoted to program leader 8/2024; there was no documentation to support that Staff 4 meets the qualifications of a program lead.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-340-F

    “Children under 10 years of age always shall be within actual sight and sound supervision of staff. On 3/17/2025, two 2nd grade children were in the art room, unsupervised, hiding from their teacher. One child got off the bus, hung his backpack, and ran outside to meet his group. He was not in sight and sound supervision during this time.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-510-B

    “Medication shall be given to a child only with written authorization from the parent. There was no written authorization from the parent for Child A’s emergency medication.”

    Rule 8VAC20-780-510-B.

  • 8VAC20-780-510-P

    “When an authorization for medication expires, the facility shall notify parents that that the medication must be picked up within 14 days of the authorization expiring or that a new authorization should be completed. The medication authorization for Child C expired six months ago. The authorization had not been renewed and the medication was not returned or destroyed as required. The medication was on site.”

    Rule 8VAC20-780-510-P.

  • 8VAC20-820-120-E-6

    “A copy of any special order issued by the department shall be posted in a prominent place at each public entrance of the licensed premises to advise consumers of serious or persistent violations. A special order was issued to the facility on 9/24/2024; the twelve-month posting period begins 30 days after receipt of the Special Order. The special order was not posted anywhere in the facility.”

    Rule 8VAC20-820-120-E-6.

Jul 31, 2024: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-2

    “Staff shall have first aid certification within 90 days of employment. Staff 2 and Staff 3 employed for over 90 days, did not have documentation of first aid certification.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Staff who work directly with children shall annually attend at least 16 hours of training and staff development activities, to include the Department’s health and safety update course. Staff 8 did not have documentation of the 3 hour VA preservice health and safety update course.”

    Rule 8VAC20-790-600-F.

Jul 31, 2024: inspection4 deficiencies
  • 8VAC20-780-240-B

    “Orientation must be completed for each staff member no later than seven days of the date of assuming job responsibilities. Staff 1 did not have documentation of orientation on file until after 23 days of employment.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-A

    “Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. There was no documentation to support that Staff 5 and Staff 8 had 16 hours of annual training in 2023/2024.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-340-D

    “Each grouping of children shall have at least one staff who meets lead teacher qualifications. Evidence: Staff 1 is in the position of lead, but does not meet lead teacher qualifications. Staff 2 was alone with Huddle 3, but does not meet lead teacher qualifications. Staff 3 and Staff 9 were alone with Huddle 4; neither meet lead teacher qualifications. Staff 5 and Staff 7 were alone with Huddle 5; neither meet lead teacher qualifications.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-530-A-2

    “At least one staff in each grouping of children shall have current first aid certification. Staff 2 was alone outside with 18 school age children, but does not have documentation of current first aid certification on file.”

    Rule 8VAC20-780-530-A-2.

Jul 31, 2024: complaint inspection1 deficiency
  • 8VAC20-780-80-A

    The inspectors’ words, 116 words

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. During the inspection on 7/31/2024, the attendance records were as follows: In Huddle 6, there were 17 children physically present, but only 15 were marked present on the attendance record. In Huddle 2, staff were not sure how many children were present; the inspector asked them to do face to name roll call. Thirty three children were physically present, but only 31 were marked present on the attendance record. In Huddle 3, there were 16 children physically present, but 18 were marked present on the attendance record.”

    Rule 8VAC20-780-80-A. From a complaint.

Mar 27, 2024: inspection5 deficiencies
  • 8VAC20-770-60-B

    “Based on review of six staff records, the facility failed to have a completed sworn disclosure statement for each staff at the first day of employment. Evidence: Staff 1 (date of hire 6/8/2022 signed a sworn disclosure statement form on 6/2/2022, but did not mark an answer to the four questions on the form.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-780-160-A

    “Based on review of six staff records, the facility failed to obtain a tuberculosis test or screening from each staff at the time of employment and prior to direct contact with children. Evidence: Staff 4 (date of employment 6/8/2022) did not have documentation of a tuberculosis test or screening until 7/20/2022.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-B

    “Based on review of six staff records, the facility failed to have documentation of orientation prior to working alone with children and no later than seven days of the date of assuming job responsibilities. Evidence: Staff 1 (date of employment 6/8/2022) did not have documentation of orientation on file. Staff 5 (date of employment 6/8/2023) did not have orientation until 9/12/2023.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-340-D

    “Based on review of six staff records, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: Staff 6 (date of employment 12/20/2022) was alone with a group of children. There was no documentation on file to support that Staff 6 meets lead teacher qualifications.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-70

    “Based on review of six staff files, the facility failed to have all documentation of two acceptable references as to character, reputation, and competence should be checked prior to employment. Evidence: one reference for Staff 1 was a relative by blood.”

    Rule 8VAC20-780-70.

Jan 5, 2024: inspection6 deficiencies
  • 8VAC20-780-240-D

    “Based on staff interviews, staff were not trained in procedures for action in case of lost or missing children and general emergencies. Staff 1 stated that she was not aware of the procedure for a lost or missing child at the YMCA branch. Staff 1 contacted YMCA branch staff to assist with emergency protocol. Staff 4 stated that there was no site specific orientation on emergency preparedness.”

    Rule 8VAC20-780-240-D.

  • 8VAC20-780-340-A

    The inspectors’ words, 270 words

    “Based on review of video footage and interviews, the facility failed to ensure that when staff are supervising children, they always ensure their care, protection, and guidance. Evidence: The following was determined from review of video footage recorded by the center on January 2, 2024: 1. At approximately 10:42 a.m., Child 1 (age 6 years with special needs) leaves the gym alone, without staff supervision. At 10:44, the child is upstairs alone, attempting to open several locked doors. The child opened a janitor’s closet that leads to the outdoors. At 10:51 a.m., the child is walking along the windows outside of the indoor pool area. At 10:52 a.m., Child 1 is at the front of the building; at 10:54 a.m. the child is walking along the fence of the soccer field and across Parker Lane, a side street. On Parker Lane, which has a speed limit of 25 mph, a car drives by, narrowly missing the child. At 10:54 a.m., Child 1 goes into a business on Parker Lane. 2. According to interviews, at 11:05 a.m., Child 2 asked staff the whereabouts of Child 1. Staff 2 conducted a head count and realized Child 1 was missing. Staff 2 told management, who then alerted the Y branch staff that a child was missing from the childcare program. Center staff and YMCA branch staff began looking for the child. 3. Law enforcement received a call from a local business regarding a child alone at their door. The police report shows that Staff 3 contacted the police at 11:38 a.m. Law enforcement reunited the child to center staff at approximately 11:40 a.m.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-340-F

    “Based on interviews and a review of documentation, the facility failed to ensure children under the age of 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: At approximately 10:42 a.m. on 1/02/2024, Child 1 left the gym alone, without staff supervision. Law enforcement reunited the child with center staff at approximately 11:40 a.m. It is estimated that the child was out of sight and sound supervision of staff for at approximately one hour.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-350-C

    The inspectors’ words, 147 words

    “Based on staff interviews and documentation review, it was determined that the center did not ensure that the maximum group size limitations for children 3 years old up to school age eligible is a maximum group size of 30 children. When children are in ongoing mixed age groups, the group size applicable to the youngest child in the group shall apply to the entire group. 1. On 1/2/2024, there were 36 pre-k, kindergarten, and first grade children (ages 4 through 6 years) and 4 staff members in one group. There was one lead teacher in charge of all 36 children in the group. 2. Staff members confirmed that the grouping with 36 children is one large group and exceeded the maximum group size of 30 children. 3. Staff 2 and Staff 5 suggested to Staff 1 that the group be split up because it was too large.”

    Rule 8VAC20-780-350-C.

  • 8VAC20-780-40-E

    The inspectors’ words, 176 words

    “Based on interviews with staff and review of supervision policies, the facility failed to follow the center’s own policies and procedures that are required by these standards. Evidence: 1. The center’s ?supervision? policy states ?Staff may never leave a child unsupervised! Staff are expected to maintain sight and sound supervision of all children in their care at all times, and to have an accurate count of the number of students in their group?. 2. The ?attendance? policy states to ?Complete a FACE count before leaving a room, while in the hallway, upon arrival in a location and every 5-7 minutes?. 3. The ?lost/missing child? policy states ?After 10 minutes, the director will notify parents and police if child is not found.? 4. On 1/2/2024, a child was out of sight and sound supervision for over an hour. Staff stated they did not conduct headcounts every 5 to 7 minutes, per policy. The police were not notified for 33 minutes after site management knew the child could not be located. The parent was notified an hour later.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-550-N

    “Based on interviews, the facility failed to notify the parent immediately if a child is lost. Evidence: Child 1 left the group at approximately 10:42. Management was alerted that the child was missing at approximately 11:05 a.m. Staff 2 contacted the parent at approximately 11:52 p.m. to let the parent know the child had been missing and was found.”

    Rule 8VAC20-780-550-N.

Aug 7, 2023: inspection2 deficiencies
  • 8VAC20-780-140-A

    “Based on record review, and interview, the center failed to ensure that each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Evidence: The record for child #3, date of enrollment 06/12/23, did not contain evidence of a physical examination. Interview with the Director confirmed that the child’s record did not contain evidence of a physical.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-240-A

    “Based on records review, and interview, the center failed to ensure that the Virginia Department of Education sponsored orientation course shall be completed within 90 calendar days of employment. Evidence: The record for staff #1, date of employment 01/16/23, the record for staff #5, date of employment 04/11/2023, and the record for staff #6, date of employment 08/11/22, did not contain documentation of the Virginia Department of Education sponsored orientation course.”

    Rule 8VAC20-780-240-A.

Feb 16, 2023: inspection2 deficiencies
  • 8VAC20-780-550-G

    “Based on documentation review and interview, the center failed to document that a monthly practice evacuation drill occurred. Evidence: The documentation of emergency evacuation drills did not have any drills documented during the months of October, November, December 2022 or January 2023. When interviewed, the Director acknowledged that the drills were not documented.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-70

    “Based on records review, the center failed to keep at the center the required staff records to include the name, address, and telephone number of a person to be notified in an emergency and any health problems that may interfere with fulfilling the job responsibilities. Evidence: The record for staff #2, date of employment 1/14/23, could not be located.”

    Rule 8VAC20-780-70.

Aug 29, 2022: inspection4 deficiencies
  • 8VAC20-780-280-B

    “Based on observation, the center failed to ensure that hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevents access by children. Evidence: The kitchen area does not have a door. There were several bottled cleaning agents in the cabinet under the sink in the kitchen. The cabinet doors did not have a lock.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-40-M

    “Based on observation and interview, the center failed to maintain a current written list of all children’s allergies, sensitivities, and dietary restrictions. Evidence: There were no allergy lists in any of the areas where the children were present. When asked, the Director stated that she was working on creating the list but hasn’t finished it yet.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-540-E

    “Based on observation and interview, the center failed to have one working, battery-operated radio in each building used by children. Evidence: When asked to see the battery-operated radio the Director could not locate one and stated that they did not have one.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-70

    “Based on interview, the center failed to ensure that the name, address, and telephone number of a person to be notified in an emergency was kept for each staff person at the center. Evidence: When asked the Director stated that she hadn’t had the staff complete the emergency contact forms with that information yet.”

    Rule 8VAC20-780-70.

Mar 3, 2022: inspection5 deficiencies
  • 22.1-289.035-A

    “Based on review of four staff files, the facility failed to have fingerprint results prior to hiring each employee. Evidence: Staff A was hired by the agency on 8/25/2021 and began working in a licensed facility on 10/18/2021. The fingerprint results were dated 10/25/2021.”

    Rule 22.1-289.035-A.

  • 8VAC20-770-60-B

    “Based on review of four staff files, the facility failed to have a sworn disclosure statement for each employee prior to employment. Evidence: Staff A (date of hire 10/18/2021) did not complete a sworn disclosure statement until 1/6/2022.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-780-510-P

    “Based on review of medications and staff interview, the facility failed to return medication to the parents when the authorization expires. Evidence: an emergency medication in the medication box belonged to a child no longer in attendance. The medication expired 10/2020 and the authorization expired 6/21/2020. The medication had not been returned to the parents or discarded within 14 days as required.”

    Rule 8VAC20-780-510-P.

  • 8VAC20-780-550-G

    “Based on review of the emergency drill log and staff interview, there was no documentation to support that emergency evacuation drills were conducted 10/2021, 11/2021, 12/2021, or 1/2022.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-60-A

    “Based on review of three children’s files, the facility failed to have the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. Evidence: there were no emergency contacts listed for Child C.”

    Rule 8VAC20-780-60-A.

All 25 visits on record
Visits on record
DateVisitWhat the record says
Jul 30, 2026InspectionNo violations cited
Jun 11, 2026Complaint inspectionNo violations cited
Mar 5, 2026Subsidy health and safety inspection1 violation cited
Sep 8, 2025InspectionNo violations cited
Aug 4, 2025Inspection1 violation cited
Aug 4, 2025Complaint inspectionNo violations cited
Aug 4, 2025Subsidy health and safety inspectionNo violations cited
Aug 4, 2025Inspection1 violation cited
Mar 18, 2025Inspection6 violations cited
Mar 17, 2025Subsidy health and safety inspectionNo violations cited
Jul 31, 2024Subsidy health and safety inspection2 violations cited
Jul 31, 2024Complaint inspection1 violation cited
Jul 31, 2024Inspection4 violations cited
Mar 27, 2024Subsidy health and safety inspectionNo violations cited
Mar 27, 2024Inspection5 violations cited
Jan 5, 2024Inspection6 violations cited
Aug 7, 2023Subsidy health and safety inspectionNo violations cited
Aug 7, 2023Inspection2 violations cited
Jun 28, 2023InspectionNo violations cited
Feb 28, 2023Subsidy health and safety inspectionNo violations cited
Feb 16, 2023Inspection2 violations cited
Aug 29, 2022Subsidy health and safety inspectionNo violations cited
Aug 29, 2022Inspection4 violations cited
Mar 3, 2022Subsidy health and safety inspectionNo violations cited
Mar 3, 2022Inspection5 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Feb 25, 2028.
  • A current subsidy provider.
  • Ages: 3 years - 12 years 11 months.
  • Capacity: 200 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 165 child care providers in Chesterfield County, the middle value for violations cited in the last three years was 9; this one had 27.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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