Northwest Kindercare
A licensed child care center in San Antonio, Texas 78250
8980 Guilbeau Rd, San Antonio, Texas 78250. (210) 680-4077.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 14 deficiencies cited in the last three years Middle in Bexar County: 5
- 4 rated High by Texas, its most serious level (needs attention)
- 36 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
14 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
36 inspections on record. The latest, on Aug 5, 2026: no violation found.
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Jul 20, 2026
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Oct 28, 2024
Rated High by Texas: AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited, at the report to the state on Jun 27, 2024
1 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
14 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 20, 2026: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“During the investigation, it was determined that a child who swallowed a quarter was kept in care, even though they were vomiting repeatedly.”
Apr 9, 2026: inspection4 deficiencies
-
Annual Sanitation Inspection
“There was no updated annual sanitation inspection. Last health/sanitation conducted 04/01/2025.”
-
Administering Medication - Original Container with Child’s Name, Date
“There were two children’s medication that were not labeled with the date brought into the operation.”
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Documented Annual Training- Required Content
“There were 2 out of 10 staff’s files audited that were missing annual trainings for Communicable Diseases. There were 1 out of 10 staff’s files audited that was missing the annual training for Building Safety.”
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Medication No Longer Used
“There were two medications that were expired.”
May 1, 2025: inspection2 deficiencies
-
Garbage Inaccessible to Children; Maintained in Sanitary Manner
“The playground was observed with a wasp nest, multiple ant piles, and garbage on all three playgrounds while children were present.”
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Children’s Records - Health Statement
“Ten files were audited, 2 are missing current health stamens available for review during an inspection.”
Mar 17, 2025: report to the state1 deficiency
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“At time of incindet a caregiver did not have a current CPR/First Aid certification.”
Oct 28, 2024: inspection1 deficiency
-
Responsibilities of Caregivers - Know number of children responsible for
“At time of inspection a PreK caregiver stated the class had ten children when their were eleven. This was corrected at inspection.”
Jun 27, 2024: report to the state3 deficiencies
-
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“This standard was found deficient as part of a DFPS Investigation.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Operation staff failed to ensure adequate supervision of all children in their care when a child exited the building and was on the playground unattended for at least one and a half hours.”
-
Responsibilities of Caregivers - Share Information with Incoming Caregivers
“During a DFPS investigation, it was determined that operation staff failed to ensure that staff were informed of the number of children that should be present in a classroom when they came to assist during naptime, resulting in the operation failing to identify that a child was missing for over an hour and a half.”
Jun 3, 2024: inspection2 deficiencies
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Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
“During naptime in the Infant C classroom one caregiver was supervising seven children with the youngest being 16 months and the oldest being 19 months old. NOTED: This was corrected when the 16-month-old was moved to the mobile infant classroom.”
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Children’s Records - Immunizations
“One of the ten children files didn’t have an updated immunization record.”
11 deficiencies older than three years
Jun 6, 2023: inspection1 deficiency
-
Children’s Records - Immunizations
“During inspection, two out of ten children files needed updated immunization records.”
May 22, 2023: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“On 5/22/2023, there were two people present at the operation pending background checks and in care of children. One person was in the infant classroom and the other was in the 2 & 3 year old classroom.”
Jan 2, 2023: report to the state1 deficiency
-
Janitorial duties
“Based on the information gathered and interviews conducted at the time of the incident the caregiver was wiping down shelves, cleaning and sweeping not directly involved with teaching, care and supervision of the children.”
Jul 20, 2022: inspection3 deficiencies
-
Responsibilities of Caregivers - Children in Control
“The PreK 4 classroom children were observed out of control as children were running, hitting/throwing pillows at friends, not keeping hands to themselves, child flipping on the carpet, stuffing the sink with paper towels as the caregiver was getting ready to pass out snack. In addition to the caregiver passing out skittles for showing good behavior, and cleaning up the classroom.”
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The Pre school and toddler playground were inspected to have less than 6 inches of mulch and rubber tile pieces.”
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Children’s Products- Annual Certification
“The Consumer Product Safety was last certified on 1.1.21. NOTE: This was corrected when the website was reviewed a CPS form was posted.”
May 24, 2022: report to the state1 deficiency
-
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“An incident report was not used to document this prohibit item that was left in a child’s bag and brought into the center to be unsafe.”
Nov 29, 2021: report to the state4 deficiencies
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Responsibilities of Caregivers- Supervision of Children
“Based upon information gathered and interviews conducted supervision was determined to have occurred after a three-year child was found in the kitchen unsupervised.”
-
Parental Communication - Situation that Placed a Child at Risk
“Based upon information gathered as a result of this investigation and interviews conducted it was determined that the operation failed to immediately notify the parent on the situation that placed the child at risk.”
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Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“Based upon information gathered as a result of this investigation and interviews conducted it was determined a Licensing Incident/Illness Report Form 7239 was not available for review.”
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Incident/Illness Report Form Shared with Parent
“Based upon information gathered as a result of this investigation and interviews conducted it was determined that the operation failed to share an incident report for a parent signature of the incident.”
All 55 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 5, 2026 | Inspection | No violation found |
| Jul 20, 2026 | Report to the state | 1 deficiency cited |
| Apr 27, 2026 | Inspection | No violation found |
| Apr 23, 2026 | Report to the state | No violation found |
| Apr 9, 2026 | Inspection | 4 deficiencies cited |
| Jan 2, 2026 | Inspection | No violation found |
| Nov 13, 2025 | Inspection | No violation found |
| Oct 29, 2025 | Inspection | No violation found |
| Oct 24, 2025 | Report to the state | No violation found |
| Sep 2, 2025 | Inspection | No violation found |
| May 19, 2025 | Inspection | No violation found |
| May 1, 2025 | Inspection | 2 deficiencies cited |
| Apr 22, 2025 | Report to the state | No violation found |
| Mar 17, 2025 | Report to the state | 1 deficiency cited |
| Mar 12, 2025 | Inspection | No violation found |
| Feb 11, 2025 | Inspection | No violation found |
| Jan 13, 2025 | Inspection | No violation found |
| Nov 7, 2024 | Inspection | No violation found |
| Oct 28, 2024 | Inspection | 1 deficiency cited |
| Aug 15, 2024 | Inspection | No violation found |
| Jun 27, 2024 | Report to the state | 3 deficiencies cited |
| Jun 12, 2024 | Inspection | No violation found |
| Jun 10, 2024 | Report to the state | No violation found |
| Jun 3, 2024 | Inspection | 2 deficiencies cited |
| Jan 30, 2024 | Inspection | No violation found |
| Jan 22, 2024 | Report to the state | No violation found |
| Sep 27, 2023 | Inspection | No violation found |
| Sep 11, 2023 | Inspection | No violation found |
| Aug 8, 2023 | Inspection | No violation found |
| Jul 28, 2023 | Report to the state | No violation found |
| Jul 10, 2023 | Inspection | No violation found |
| Jun 22, 2023 | Inspection | No violation found |
| Jun 6, 2023 | Inspection | 1 deficiency cited |
| May 31, 2023 | Inspection | No violation found |
| May 22, 2023 | Inspection | 1 deficiency cited |
| May 18, 2023 | Report to the state | No violation found |
| Mar 1, 2023 | Inspection | No violation found |
| Jan 9, 2023 | Inspection | No violation found |
| Jan 2, 2023 | Report to the state | 1 deficiency cited |
| Sep 28, 2022 | Inspection | No violation found |
| Sep 19, 2022 | Report to the state | No violation found |
| Sep 15, 2022 | Inspection | No violation found |
| Sep 2, 2022 | Report to the state | No violation found |
| Aug 2, 2022 | Inspection | No violation found |
| Jul 20, 2022 | Inspection | 3 deficiencies cited |
| Jun 22, 2022 | Inspection | No violation found |
| Jun 3, 2022 | Inspection | No violation found |
| May 24, 2022 | Report to the state | No violation found |
| May 24, 2022 | Report to the state | 1 deficiency cited |
| May 23, 2022 | Report to the state | No violation found |
| May 16, 2022 | Report to the state | No violation found |
| Mar 31, 2022 | Report to the state | No violation found |
| Dec 13, 2021 | Inspection | No violation found |
| Dec 2, 2021 | Inspection | No violation found |
| Nov 29, 2021 | Report to the state | 4 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Feb 5, 1987.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 100 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 19 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 14.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Northwest Kindercare This child care provider | 14 |
| La Petite Guilbeau | 23 |
| Fernandez Elementary Head Start | 5 |
| Tammy Huerth | 2 |
| Rosa Dena | Not given |
| Home Away From Home | 14 |
| Brauchle Elementary School Head Start | 2 |
| Lil’ Peas & Sprouts Learning Center, LLC | 6 |
| Veronica Rodriguez | 1 |
| Veronica Cathleen Villarreal | 26 |
| The Kid’s Garden Learning Center | 13 |
| The Nest School San Antonio | 17 |
| Little Wonder Academy | 8 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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