Cadence Academy
A licensed child care center in San Antonio, Texas 78254
10014 Wildhorse Pkwy, San Antonio, Texas 78254. (210) 688-7202.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 25 deficiencies cited in the last three years Middle in Bexar County: 5
- 10 rated High by Texas, its most serious level (needs attention)
- 38 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
38 inspections on record. The latest, on Sep 16, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Feb 25, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jan 30, 2026
Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Jan 30, 2026
7 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
25 deficiencies in 12 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 17, 2026: report to the state1 deficiency
-
Nutrition and Food Service - Must not serve identified foods to allergic child
“During the course of the investigation, it was found that a child was served food containing an item from their allergy list.”
Jul 20, 2026: inspection1 deficiency
-
Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
“The operational policies did not contain information on how to access Minimum Standard Rules, the Texas Abuse hotline or the HHSC website.”
May 15, 2026: inspection1 deficiency
-
Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“Two orbital spinners on the school age playground did not have any loose-fill or unitary surfacing under them.”
Feb 25, 2026: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“It was determined that a child was left unsupervised for approximately three minutes.”
-
Diaper Changing Steps- Prompt
“During the investigation, it was determined that several children were not promptly changed when they had soiled or wet diapers/clothing.”
Jan 30, 2026: report to the state3 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based upon a non-routine situation that placed, or may have placed, a child at risk for injury occurred when a child was unsupervised on the side of the gated corridor and unlock the latch and open the exit metal gate that leads to the parking lot.”
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Report Situation Placing Children at Risk
“Licensing wasn’t notified when it was determined a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor to unlock the latch and open the exit metal gate that leads to the parking lot.”
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Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“An incident report was not provided to the parent when a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor unsupervised to unlock the latch and open the exit metal gate that leads to the parking lot.”
Jan 28, 2026: inspection1 deficiency
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“A Food Allergy & Anaphylaxis Care Plan (FARE) did not have the parent’s signature.”
Aug 27, 2025: inspection8 deficiencies
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Responsibilities of Caregivers - Know number of children responsible for
“At time of inspection, a PreK caregiver stated class had twenty children when they had nineteen. This was corrected at inspection.”
-
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“At time of inspection, cleaning chemicals were observed at child’s reach in the school aged class.”
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Corrections Made to Fire Inspection
“At time of inspection, operations last fire inspection was conducted on 11.4.24 that required corrections made and have not been completed.”
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Each Caregiver and the Director Must Have Current Training in pediatric CPR
“At time of inspection one out of ten staff files had an expired CPR/First Aid certification.”
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“At the time of inspection, the director and drivers had completed only one hour of transportation training, which is below the required two hours.”
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Maintenance of Building, Grounds and Equipment
“At time of inspection the grass to the school aged playground was approxiamelty 4 inches tall. At time of inspection there was a gap in the school aged fence approximatley 3 inches.”
-
Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
“At time of inspection, children were not sleeping in their assigned cot in two different toddler classes .”
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Required Personnel Records - signed dated statement that employee received operational policies
“At time of inspection, ten staff files did not have verification of acknowledgment of staff and operational policies.”
Nov 4, 2024: report to the state3 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Caregivers exhibited lack of judgement by failing to notify the parents and their administration of a child that exhibited and expressed signs of being injured. The child had been intermittently crying for from 850AM until 5PM . The child was later diagnosed with a dislocated and fractured finger.”
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Critical Injury - Give First Aid or CPR
“Throughout the investigation, it was noted that caregivers did not assess the child when they were crying and holding their arm.”
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AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
“Throughout the investigation, it was noted that a toddler displayed signs of a possible injured finger. The child cried intermittently through out the day about their finger. The caregivers did not notify the parent of the injury. The child had a dislocated and fractured finger.”
Sep 5, 2024: inspection1 deficiency
-
Documented Annual Training- Required Content
“Three out of ten staff files reviewed were missing training over handling and storing of hazardous materials training.”
Jul 23, 2024: inspection1 deficiency
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Garbage Inaccessible to Children; Maintained in Sanitary Manner
“A trash can in the Pre-School 1 classroom that had diapers in it did not have a lid making it accessible to children. This was CORRECTED AT INSPECTION when the trashcan was replaced with a new one that has a lid.”
Jun 13, 2024: report to the state1 deficiency
-
Responsibilities of Caregivers - Share Information with Incoming Caregivers
“It was determined that information regarding a child’s injury was not shared with the incoming teacher.”
Mar 27, 2024: report to the state1 deficiency
-
Safety Requirements for Active Play Equipment - Arranged for Supervision
“A child was on a device called the “spinning dummy” with another child and caregiver was not nearby for supervision.”
Feb 12, 2024: report to the state1 deficiency
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Prohibited Punishments - Humiliating, Rejecting, Yelling
“There are concerns in regard to a caregiver’s tone and yelling when addressing children in her care.”
9 deficiencies older than three years
Sep 12, 2023: assessment1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“The operation failed to submit a background check for a governing body designee tasked with overseeing day-to-day operations as the regional manager of the LLC that owns the operation.”
Aug 3, 2023: report to the state1 deficiency
-
Maintenance of Building, Grounds and Equipment
“Operations school-aged playground chain link was not properly secured in which allowed a child to exit the play area.”
Jul 11, 2023: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“During inspection it was observed one out of the three buses used at operation, a seatbelt was not working.”
Jun 16, 2023: report to the state5 deficiencies
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Responsibilities of Caregivers - Know number of children responsible for
“During the investigation, it was verified that on 6.13.23 caregivers did not conduct a name-to-face count in a toddler class verifying all children were present when they noticed the class back door open.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation, it was verified a 20-month-old child was left unsupervised in the playground on 6.13.23.”
-
Report Situation Placing Children at Risk
“Operation failed to report to licensing that a child was left unsupervised for around five minutes in the playground in the older toddlers classroom.”
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Child Passenger Safety Seat System-8 through12 years, can be properly secured by vehicle safety belt and 4 feet 9 inches in height or taller
“During the investigation, it was determined children have not worn seat belts as required when transporting in operations buses.”
-
All Adult Passengers Wear Safety Belts
“During the investigation, it was determined caregivers have not worn seat belts as required when transporting children in care.”
Oct 6, 2022: inspection1 deficiency
-
Responsibilities of Caregivers - Know Group Responsible For
“At the time of inspection the caregiver in the infant and toddler room did not know how many children were in her care. She stated there were 8 children in her care when there were 9 in infant room and in toddler room she stated 16 and there were 17. The director corrected it during inspection by recounting children and rooster making sure all children were accounted for.”
All 55 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 16, 2026 | Inspection | No violation found |
| Aug 26, 2026 | Inspection | No violation found |
| Aug 20, 2026 | Inspection | No violation found |
| Aug 17, 2026 | Report to the state | 1 deficiency cited |
| Jul 20, 2026 | Inspection | 1 deficiency cited |
| May 15, 2026 | Inspection | 1 deficiency cited |
| May 4, 2026 | Inspection | No violation found |
| Apr 28, 2026 | Inspection | No violation found |
| Apr 24, 2026 | Report to the state | No violation found |
| Mar 12, 2026 | Inspection | No violation found |
| Feb 25, 2026 | Inspection | No violation found |
| Feb 25, 2026 | Report to the state | 2 deficiencies cited |
| Feb 17, 2026 | Inspection | No violation found |
| Feb 2, 2026 | Inspection | No violation found |
| Jan 30, 2026 | Report to the state | 3 deficiencies cited |
| Jan 28, 2026 | Inspection | 1 deficiency cited |
| Dec 29, 2025 | Inspection | No violation found |
| Dec 22, 2025 | Inspection | No violation found |
| Dec 19, 2025 | Report to the state | No violation found |
| Nov 17, 2025 | Inspection | No violation found |
| Nov 5, 2025 | Report to the state | No violation found |
| Sep 9, 2025 | Inspection | No violation found |
| Aug 27, 2025 | Inspection | 8 deficiencies cited |
| May 5, 2025 | Inspection | No violation found |
| Dec 10, 2024 | Inspection | No violation found |
| Nov 6, 2024 | Inspection | No violation found |
| Nov 4, 2024 | Report to the state | 3 deficiencies cited |
| Sep 23, 2024 | Inspection | No violation found |
| Sep 18, 2024 | Report to the state | No violation found |
| Sep 5, 2024 | Inspection | 1 deficiency cited |
| Jul 23, 2024 | Inspection | 1 deficiency cited |
| Jul 19, 2024 | Report to the state | No violation found |
| Jul 11, 2024 | Report to the state | No violation found |
| Jun 21, 2024 | Inspection | No violation found |
| Jun 13, 2024 | Report to the state | 1 deficiency cited |
| Apr 24, 2024 | Inspection | No violation found |
| Apr 3, 2024 | Inspection | No violation found |
| Mar 27, 2024 | Report to the state | 1 deficiency cited |
| Mar 12, 2024 | Inspection | No violation found |
| Feb 13, 2024 | Inspection | No violation found |
| Feb 12, 2024 | Report to the state | 1 deficiency cited |
| Jan 4, 2024 | Inspection | No violation found |
| Sep 22, 2023 | Inspection | No violation found |
| Sep 12, 2023 | Assessment | 1 deficiency cited |
| Aug 15, 2023 | Inspection | No violation found |
| Aug 3, 2023 | Report to the state | 1 deficiency cited |
| Jul 24, 2023 | Inspection | No violation found |
| Jul 11, 2023 | Inspection | 1 deficiency cited |
| Jul 11, 2023 | Inspection | No violation found |
| Jun 20, 2023 | Inspection | No violation found |
| Jun 16, 2023 | Report to the state | 5 deficiencies cited |
| Apr 28, 2023 | Report to the state | No violation found |
| Oct 6, 2022 | Inspection | 1 deficiency cited |
| Aug 3, 2022 | Inspection | No violation found |
| Nov 30, 2021 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued May 27, 2011.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 176 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 16 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 25.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Cadence Academy This child care provider | 25 |
| Yvette Yvonne Eichman | 10 |
| Sa Liberty Field Prep School, LLC | 7 |
| Jennifer Palma | 18 |
| Candelaria Alvarado | 3 |
| Paloma Delallata | 1 |
| Miguel Delgado | 12 |
| Pinnacle Kids Academy | 15 |
| Elizabeth Bocanegra Licensed Child Care Home | 5 |
| Starlight Family Day Care | 14 |
| Ward Elementary School | 6 |
| Vania Guadalupe Barajas Ruiz | 2 |
| Sonia Thomas- Alderman | 3 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.