Jennifer Palma

A registered child care home in San Antonio, Texas 78254

13710 Newman Stage, San Antonio, Texas 78254. (210) 313-5423.

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

18 deficiencies cited in the last three years Middle in Bexar County: 5
2 rated High by Texas, its most serious level (needs attention)
9 inspections on record
Not rated Texas Rising Star rating

The last 24 months 14 deficiencies in 3 months of the last 36. Last cited May 2026. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

9 inspections on record. The latest, on May 28, 2026: 3 deficiencies cited.

Rated High by Texas: Activities for Infants - Not in Restrictive Device for more than 15 Minutes, at the inspection on Nov 6, 2023

Rated High by Texas: Infant May Not Sleep in a Restrictive Device, at the inspection on Nov 6, 2023

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

14 deficiencies in 3 months of the last 36. Last cited May 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

May 28, 2026: inspection3 deficiencies

Fire Extinguishers Serviced

“The fire extinguisher in the home was not serviced.”

Rule 747.5107(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 4, 2026. Correction verified: May 29, 2026.
Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects

“The operation last validated the person’s list on 12/09/2024.”

Rule 745.651(2)(B). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: Jun 5, 2026.
Children’s Products- Annual Certification

“The Consumer Product Safety Commission Certificate has not been completed.”

Rule 747.3935(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: May 28, 2026.

Jan 16, 2025: inspection10 deficiencies

Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR

“Primary caregiver First aid and CPR certification expired in November 2024.”

Rule 747.1303(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 24, 2025. Correction verified: Jan 22, 2025.
Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures

“The emergency preparedness plan did not include information on how children will be accounted for in the event of an emergency evacuation of the home.”

Rule 747.5003(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 23, 2025.
Emergency Preparedness-Continuity of Care

“The emergency preparedness plan did not include information regarding how care will continue in the event of an emergency evacuation of the home.”

Rule 747.5003(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 23, 2025.
Emergency Preparedness- Reunification Plan

“The emergency preparedness plan did not include information regarding how children will be reunified with parents/authorized individuals as the evacuation, relocation, or sheltering/lock-down is lifted.”

Rule 747.5003(5). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 23, 2025.
Written Operational Policies - Duration of Physical Activity

“Operational policies did not include the duration of physical activity.”

Rule 747.501(8)(A). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 30, 2025.
Written Operational Policies - Recommended Clothing and Footing

“The operational policy promotion of indoor and outdoor physical activity did not include information regarding recommend clothing.”

Rule 747.501(8)(B). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 30, 2025.
Written Operational Policies - Plan for Extreme Weather

“The operational policy promotion of indoor and outdoor physical activity did not include information regarding a plan to ensure that physical activity occurs in the event of inclement weather.”

Rule 747.501(8)(C). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 30, 2025.
Written Operational Policies - Parent Rights

“Operational policies did not include information regarding parent’s rights.”

Rule 747.501(9). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Feb 3, 2025.
Personnel Records for Household Members - Orientation

“Household members over 14 years of age did not have documentation verifying completing orientation available for review.”

Rule 747.905(2). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 23, 2025. Correction verified: Jan 23, 2025.
Primary Caregiver Annual Training - More Than 5 Years Experience

“There were no management training hours for review in the most recent completed training year.”

Rule 747.1309(e)(2). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2025. Correction verified: Jan 23, 2025.

Feb 9, 2024: inspection1 deficiency

Child/ Caregiver Ratio - Registered Child Care Home

“There were 7 children in care at the time of the inspection.”

Rule 747.1701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 23, 2024. Correction verified: Mar 22, 2024.

Nov 6, 2023: inspection4 deficiencies

Activities for Infants - Not in Restrictive Device for more than 15 Minutes

“An infant was observed to be seated in a restrictive device (Swing) for more than 15 minutes.”

Rule 747.2317(2)(B). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2023. Correction verified: Nov 13, 2023.
Infant May Not Sleep in a Restrictive Device

“An infant was observed sleeping in a restrictive device (swing).”

Rule 747.2326(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2023. Correction verified: Nov 13, 2023.
Screen Time Activities - Not Used During Eating or Rest Times

“Children were observed watching TV during their lunch time.”

Rule 747.2105(c)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2023. Correction verified: Nov 13, 2023.
Children’s Records - Immunizations

“One Child’s file reviewed did not include current immunization records.”

Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2023. Correction verified: Nov 13, 2023.

30 deficiencies older than three years

Apr 26, 2023: inspection2 deficiencies

Required Admission Information - Emergency Contact

“One child lacked address for emergency contact.”

Rule 747.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 3, 2023. Correction verified: Apr 27, 2023.
Children’s Records - Immunizations

“Two children lacked immunization record in the file.”

Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 12, 2023. Correction verified: Apr 27, 2023.

Nov 15, 2022: assessment8 deficiencies

Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

“Recite; Provider’s first aid and CPR expired July 31, 2022.”

Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 5, 2022. Correction verified: Nov 30, 2022.
Sanitation of Building, Grounds and Equipment

“Recite; The cabinet under the kitchen sink had cleaning supplies and did not have a safety latch. During a walk through of the back yard it was observed that there was dog feces in some areas of the backyard.”

Rule 747.3203. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 16, 2022.
Safety - Areas Free From Hazards

“Recite; The BBQ pit was not covered making it accessible to children.”

Rule 747.3501. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 28, 2022.
Required Admission Information - Special Needs Statement

“Recite; One child’s admission form lacked special needs statement.”

Rule 747.605(13). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 16, 2022.
Required Admission Information - Emergency Contact

“Recite; One child’s admission form lacked address for emergency contact.”

Rule 747.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 21, 2022.
Primary Caregiver Annual Training -30 Hours Required

“Recite; Provider lacked 30 hours of annual training.”

Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 28, 2022.
Children’s Records - Admission Information

“Recite; Provider did not have an admission for one child.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 30, 2022.
Children’s Records - Health Statement

“Recite; One child lacked health statement in the file.”

Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 21, 2022. Correction verified: Jan 3, 2023.

Oct 11, 2022: inspection8 deficiencies

Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

“Provider’s first aid and CPR expired July 31, 2022.”

Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 11, 2022. Correction verified: Nov 15, 2022.
Sanitation of Building, Grounds and Equipment

“The cabinet under the kitchen sink had cleaning supplies and did not have a safety latch. During a walk through of the back yard it was observed that there was dog feces in some areas of the backyard.”

Rule 747.3203. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 18, 2022. Correction verified: Nov 15, 2022.
Safety - Areas Free From Hazards

“The BBQ pit was not covered making it accessible to children.”

Rule 747.3501. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 18, 2022. Correction verified: Nov 15, 2022.
Required Admission Information - Special Needs Statement

“One child’s admission form lacked special needs statement.”

Rule 747.605(13). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 18, 2022. Correction verified: Nov 15, 2022.
Required Admission Information - Emergency Contact

“One child’s admission form lacked address for emergency contact.”

Rule 747.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 18, 2022. Correction verified: Nov 15, 2022.
Primary Caregiver Annual Training -30 Hours Required

“Provider lacked 30 hours of annual training.”

Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 11, 2022. Correction verified: Nov 15, 2022.
Children’s Records - Admission Information

“Provider did not have an admission for one child.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 18, 2022. Correction verified: Nov 15, 2022.
Children’s Records - Health Statement

“One child lacked health statement in the file.”

Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 11, 2022. Correction verified: Nov 15, 2022.

Dec 20, 2021: assessment4 deficiencies

Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal

“RECITE; Provider did not have the correct fire extinguisher.”

Rule 747.5103. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 4, 2022. Correction verified: Jan 7, 2022.
Primary Caregiver Annual Training -30 Hours Required

“RECITE; Provider lacked 30 hours of annual training.”

Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 21, 2022. Correction verified: Feb 8, 2022.
Children’s Records - Admission Information

“RECITE; Provider did not an admission form for one child enrolled.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 4, 2022. Correction verified: Jan 7, 2022.
Children’s Records - Immunizations

“RECITE; One child lacked immunization record in the file.”

Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 4, 2022. Correction verified: Jan 7, 2022.

Dec 7, 2021: assessment4 deficiencies

Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal

“Provider did not have the correct fire extinguisher.”

Rule 747.5103. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2021. Correction verified: Dec 20, 2021.
Primary Caregiver Annual Training -30 Hours Required

“Provider lacked 30 hours of annual training.”

Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2021. Correction verified: Dec 20, 2021.
Children’s Records - Admission Information

“Provider did not an admission form for one child enrolled.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2021. Correction verified: Dec 20, 2021.
Children’s Records - Immunizations

“One child lacked immunization record in the file.”

Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2021. Correction verified: Dec 20, 2021.

Nov 22, 2021: assessment4 deficiencies

Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal

“Provider did not have the correct fire extinguisher.”

Rule 747.5103. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 3, 2021. Correction verified: Dec 7, 2021.
Primary Caregiver Annual Training -30 Hours Required

“Provider lacked 30 hours of annual training.”

Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 3, 2021. Correction verified: Dec 7, 2021.
Children’s Records - Admission Information

“Provider did not an admission form for one child enrolled.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 3, 2021. Correction verified: Dec 7, 2021.
Children’s Records - Immunizations

“One child lacked immunization record in the file.”

Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 3, 2021. Correction verified: Dec 7, 2021.

All 13 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
May 28, 2026	Inspection	3 deficiencies cited
Jan 16, 2025	Inspection	10 deficiencies cited
Jun 21, 2024	Inspection	No violation found
Mar 22, 2024	Inspection	No violation found
Feb 9, 2024	Inspection	1 deficiency cited
Nov 13, 2023	Inspection	No violation found
Nov 6, 2023	Inspection	4 deficiencies cited
Apr 26, 2023	Inspection	2 deficiencies cited
Nov 15, 2022	Assessment	8 deficiencies cited
Oct 11, 2022	Inspection	8 deficiencies cited
Dec 20, 2021	Assessment	4 deficiencies cited
Dec 7, 2021	Assessment	4 deficiencies cited
Nov 22, 2021	Assessment	4 deficiencies cited

Is it licensed?

Registered Child-Care Home, permit issued Jun 6, 2016.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 12 children.

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
0 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Not rated in Texas Rising Star.

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 18.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 768 in Bexar County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Yvette Yvonne Eichman	10
Sa Liberty Field Prep School, LLC	7
Jennifer Palma This child care provider	18
Candelaria Alvarado	3
Paloma Delallata	1
Miguel Delgado	12
Pinnacle Kids Academy	15
Elizabeth Bocanegra Licensed Child Care Home	5
Starlight Family Day Care	14
Ward Elementary School	6
Vania Guadalupe Barajas Ruiz	2
Sonia Thomas- Alderman	3

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.