Hearth Record

St. John Neumann Preschool

A licensed child care center in West Lake Hills, Texas 78746

5455 Bee Caves Rd, West Lake Hills, Texas 78746. (512) 328-8858.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 7 deficiencies in 3 months of the last 36. Last cited Mar 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 deficiencies cited in the last three years

The middle of the 624 child care providers in Travis County had 3.

6 inspections on record. The latest, on Mar 9, 2026: 1 deficiency cited.

Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Apr 4, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

7 deficiencies in 3 months of the last 36. Last cited Mar 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Mar 9, 2026: inspection1 deficiency

  • Children’s Records - Health Statement

    “There was child record pending Health statement.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 10, 2026. Correction verified: Mar 10, 2026.

Apr 4, 2025: inspection5 deficiencies

  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “There was an individual present in areas used by the children that did not have a submitted background check. This was corrected at the inspection when the individual was advised to not step into the preschool during operating hours until background check is completed.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 4, 2025. Correction verified: Apr 16, 2025.

  • Documented Annual Training- Required Content

    “Out of the ten staff files reviewed two were short their 24 hours of annual training, or were missing training in the required topics.”

    Rule 746.1309(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 18, 2025. Correction verified: Apr 16, 2025.

  • Written Operational Policies - Support inclusive services

    “The operation did not have written policies on the following: suspension and expulsion, preventing /responding to A/N/E, and inclusive care services.”

    Rule 746.501(a)(30). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 18, 2025. Correction verified: Apr 14, 2025.

  • Children’s Records - Health Statement

    “Out of the ten children’s files reviewed, four were missing their health statements.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 25, 2025. Correction verified: Apr 14, 2025.

  • Required Records Maintained and Made Available - Personnel and Training Records

    “Two employees did not have documentation of their education requirements available for review, and one employee did not have training records available for review.”

    Rule 746.801(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 18, 2025. Correction verified: Apr 16, 2025.

May 17, 2024: inspection1 deficiency

  • Documented Annual Training- Required Content

    “There were nine caregivers missing trainings in the required topics.”

    Rule 746.1309(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 31, 2024. Correction verified: Jun 3, 2024.

All 7 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Mar 9, 2026Inspection1 deficiency cited
Apr 4, 2025Inspection5 deficiencies cited
May 17, 2024Inspection1 deficiency cited
Jul 11, 2023InspectionNo violation found
Aug 4, 2022InspectionNo violation found
Apr 11, 2022InspectionNo violation found
Mar 28, 2022Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Mar 30, 2010.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten.
  • Capacity: 117 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 1 report to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 7.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 624 in Travis County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Riverbend Christian School0
Westlake Hills Presbyterian Preschool9
Primrose School of West Lake Hills10
Ypw Spanish Immersion School1
Blue House Preschool at Trinity Episcopal School3
Illuminate Montessori at Westlake1
Ypw Spanish Elementary School3
Light of Christ Catholic Montessori School0
Central Child Development Center11
Childs Day10
Natures Way Preschool5
St. John Neumann Preschool This child care provider7

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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