Creative Connections Family Childcare

A licensed child care home in Pflugerville, Texas 78660

401 Red Tailed Hawk Dr, Pflugerville, Texas 78660. (512) 373-5808.

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Oct 30, 2026.

9 deficiencies cited in the last three years Middle in Travis County: 3
0 rated High by Texas, its most serious level
9 inspections on record
Not rated Texas Rising Star rating

The last 24 months 9 deficiencies in 3 months of the last 36. Last cited Mar 2026. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 624 child care providers in Travis County had 3.

9 inspections on record. The latest, on Mar 18, 2026: 2 deficiencies cited.

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 30, 2026. Updated daily.

When those deficiencies happened

9 deficiencies in 3 months of the last 36. Last cited Mar 2026. Most serious: Medium High. The last 3 years, to Oct 30, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023											Nov	Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.

Mar 18, 2026: inspection2 deficiencies

Screen Time Activities - Not Used for Under Two

“At the time of the inspection, the tv was on with a show playing with 2 children under 2 years old in the same room.”

Rule 747.2105(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 18, 2026.
Records Maintained and Made Available - Personnel and Training

“The primary caregiver’s trainings were unavilable at the time of the inspection.”

Rule 747.801(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 3, 2026. Correction verified: Apr 6, 2026.

Apr 9, 2025: inspection2 deficiencies

Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

“Background check was not inactivated for one subject who is no longer associated with the child care home. The background expired 01/28/2020.”

Rule 745.651(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 11, 2025. Correction verified: Apr 10, 2025.
Children’s Products- Posting of CPSC website

“CPSC Form posted on the parent board was not cetified for the current year. This was corrected when the primary caregiver reviewed the CPSC website and updated the form.”

Rule 747.3935(c). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 9, 2025.

Jun 11, 2024: inspection5 deficiencies

Fire Drill Monthly - Exit in 3 Minutes

“Monthly fire drills were not conducted and documented.”

Rule 747.5005(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2024. Correction verified: Jun 11, 2024.
Lock-down drill 4 times in a calendar year

“Lock-down drills were not conducted 4 times in a calendar year and documented.”

Rule 747.5005(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2024. Correction verified: Jun 11, 2024.
Written Activity Plan - Develop and Follow

“The provider did not have a written activity plan available for review during the inspection.”

Rule 747.2102(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 25, 2024. Correction verified: Jun 11, 2024.
Required Immunizations Records, Exceptions, and Exemptions Current

“Two children did not have current immunizations.”

Rule 747.613(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2024. Correction verified: Jun 27, 2024.
Records Maintained and Made Available - Personnel and Training

“Trainings for the health and safety audit were not available for review.”

Rule 747.801(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2024. Correction verified: Jun 11, 2024.

10 deficiencies older than three years

Aug 17, 2023: inspection1 deficiency

Screen Time Activities - Not Used for Under Two

“Children under two were watching television.”

Rule 747.2105(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 17, 2023. Correction verified: Aug 29, 2023.

Jul 18, 2023: inspection1 deficiency

Screen Time Activities - Not Used for Under Two

“Children under two were watching television.”

Rule 747.2105(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 18, 2023. Correction verified: Aug 17, 2023.

Jul 10, 2023: inspection6 deficiencies

Diapering Procedures - Caregiver’s Hands Washed

“The caregiver did not wash her hands in between changing diapers. This was brought to the caregiver’s attention, and she began washing her hands after each diaper was changed.”

Rule 747.3307(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Jul 18, 2023.
Diapering Procedures - Wash Infant’s Hands

“The children did not wash their hands after their diapers were changed. This was brought to the caregiver’s attention during the inspection and she began having children wash their hands after diapers were changed.”

Rule 747.3307(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Jul 18, 2023.
Diapering Procedures- Sanitizing the Diapering Area

“The caregiver did not sanitize the diaper changing mat in between diaper changes for the children. This was brought to the caregiver’s attention during the inspection and she began sanitizing the diaper changing mat after each diaper was changed.”

Rule 747.3307(d). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Jul 18, 2023.
Screen Time Activities - Not Used for Under Two

“Children under two were watching television.”

Rule 747.2105(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Jul 18, 2023.
Screen Time Activities - Not Exceed One Hour Daily

“The children were on tablets and cell phones for over one hour.”

Rule 747.2105(c)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Jul 18, 2023.
Records Maintained and Made Available - Personnel and Training

“Trainings for the health and safety audit were not available for review.”

Rule 747.801(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 24, 2023. Correction verified: Jul 23, 2023.

Aug 18, 2022: inspection2 deficiencies

Training Requirements for Primary Caregiver -30 Hours Annual Training

“Theprimary caregiver only had proof of 3 hours of the required 30 hours of training.”

Rule 747.1303(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 9, 2022. Correction verified: Nov 7, 2022.
Children’s Records - Health Statement

“4 of 4 children’s records reviewed did not have the required health statement.”

Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 26, 2022. Correction verified: Oct 25, 2022.

All 9 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Mar 18, 2026	Inspection	2 deficiencies cited
Jun 10, 2025	Inspection	No violation found
Apr 9, 2025	Inspection	2 deficiencies cited
Jun 11, 2024	Inspection	5 deficiencies cited
Aug 29, 2023	Inspection	No violation found
Aug 17, 2023	Inspection	1 deficiency cited
Jul 18, 2023	Inspection	1 deficiency cited
Jul 10, 2023	Inspection	6 deficiencies cited
Aug 18, 2022	Inspection	2 deficiencies cited

Is it licensed?

Licensed Child-Care Home, permit issued Sep 21, 2009.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 12 children.

Texas HHSC, child care operations. Released Oct 30, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
0 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Oct 30, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Not rated in Texas Rising Star.

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Oct 30, 2026. Updated daily.

How does it compare nearby?

Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 9.

Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.

12 of the 624 in Travis County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Creative Connections Family Childcare This child care provider	9
Immanuel Lutheran Day School	11
Pflugerville Montessori House	12
Pisd Riojas Elementary Extended Day Program	2
Pisd Barron Elementary Extended Day Program	5
Pisd Highland Park Elementary Extended Day Program	5
Pisd Murchison Elementary Extended Day Program	3
Pisd Rowe Lane Elementary Extended Day Program	5
Pisd Pflugerville Elementary Extended Day Program	3
Pisd Springhill Elementary Extended Day Program	4
Pisd Wieland Elementary Extended Day Program	4
Pisd Windermere Elementary Extended Day Program	10
Dione Lewis	2

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Oct 30, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.