Pisd Windermere Elementary Extended Day Program
A licensed child care center in Pflugerville, Texas 78660
429 Grand Avenue Pkwy, Pflugerville, Texas 78660. (512) 594-4830.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 10 deficiencies cited in the last three years Middle in Travis County: 3
- 2 rated High by Texas, its most serious level (needs attention)
- 12 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 deficiencies cited in the last three years
The middle of the 624 child care providers in Travis County had 3.
12 inspections on record. The latest, on Apr 30, 2026: no violation found.
Rated High by Texas: Waiver/Variance - Comply w/ each condition while in effect, at the report to the state on Nov 4, 2024
Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Aug 16, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
10 deficiencies in 2 months of the last 36. Last cited Nov 2024. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Nov 6, 2024: inspection1 deficiency
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Responsibilities of Caregivers - Know children’s names and ages
“One caregiver was unsure of the children’s ages in her group when asked or where to locate the information for their ages. This was corrected when I reviewed the children’s binder and ages with the caregiver to locate their ages.”
Nov 4, 2024: report to the state4 deficiencies
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Waiver/Variance - Comply w/ each condition while in effect
“The operation was not following conditions as agreed upon on a waiver/variance.”
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Director Present During Operating Hours
“The operation did not have documentation to show that either one of the two directors were present at the operation a minimum of 75% of the program?s operating hours each week or a minimum of 30 hours per week.”
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Caregiver Qualification Age Exemption Attends High School - Enrolled in Approved Child-care Career Program
“The operation has a caregiver who is under 18, and not enrolled in a childcare career program who is taking on caregiver tasks and is present where children are during the operating hours when children are in care.”
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Required Records Maintained and Made Available - Employees’ Attendance
“One director did not have a timesheet reflecting time spent at the operation, and a second director did not have accurate timesheets reflecting actual time spent at the operation.”
Aug 16, 2024: inspection5 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A caregiver who was present with the children during inspection not have an eligible background check. The caregiver left during inspection.”
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Report Change in Controlling Person
“A director was not listed as a controlling person for the operation.”
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Smoke-Detection System Tested
“The operation did not have documentation of the electronic smoke alarm system inspection completed annually.”
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Electronic CO Detection Sys Connected to Alarm/Smoke Detection Sys-Test Documentation Available During Hours of Operation
“The operation did not have an inspection report for the electronic carbon monoxide detection system connected to an alarm/smoke detection system.”
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Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
“The operation did not have the letter or form from the most recent Licensing inspection or investigation posted.”
3 deficiencies older than three years
Feb 19, 2023: report to the state2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Per the DFPS investigation, it was determined that the caregiver was not adequately supervising the children on the playground when a child inappropriately touched another child in care.”
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“Based on the DFPS investigation, it was found that caregivers were using their cell phones while providing care to children.”
Feb 20, 2022: report to the state1 deficiency
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Report Situation Placing Children at Risk
“The operation did not report the incident involving a child who was placed at risk. The site director was alerted reagarding the incident Jan 28th via email.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 30, 2026 | Inspection | No violation found |
| Oct 14, 2025 | Inspection | No violation found |
| Oct 10, 2025 | Report to the state | No violation found |
| May 20, 2025 | Inspection | No violation found |
| Nov 20, 2024 | Inspection | No violation found |
| Nov 6, 2024 | Inspection | 1 deficiency cited |
| Nov 4, 2024 | Report to the state | 4 deficiencies cited |
| Aug 16, 2024 | Inspection | 5 deficiencies cited |
| Sep 27, 2023 | Inspection | No violation found |
| Mar 28, 2023 | Inspection | No violation found |
| Feb 19, 2023 | Report to the state | 2 deficiencies cited |
| Oct 25, 2022 | Inspection | No violation found |
| Aug 15, 2022 | Inspection | No violation found |
| Feb 23, 2022 | Inspection | No violation found |
| Feb 20, 2022 | Report to the state | 1 deficiency cited |
| Nov 10, 2021 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Mar 11, 2013.
- Accepts state child care subsidies.
- Licensed for ages: Pre-Kindergarten, School.
- Capacity: 108 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 4 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 10.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Immanuel Lutheran Day School | 11 |
| Pflugerville Montessori House | 12 |
| Pisd Riojas Elementary Extended Day Program | 2 |
| Pisd Barron Elementary Extended Day Program | 5 |
| Pisd Highland Park Elementary Extended Day Program | 5 |
| Pisd Murchison Elementary Extended Day Program | 3 |
| Pisd Rowe Lane Elementary Extended Day Program | 5 |
| Pisd Pflugerville Elementary Extended Day Program | 3 |
| Pisd Springhill Elementary Extended Day Program | 4 |
| Pisd Wieland Elementary Extended Day Program | 4 |
| Pisd Windermere Elementary Extended Day Program This child care provider | 10 |
| Dione Lewis | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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