Heimer Kindercare
A licensed child care center in San Antonio, Texas 78232
14230 Cross Cyn, San Antonio, Texas 78232. (210) 490-0187.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 13 deficiencies cited in the last three years Middle in Bexar County: 5
- 4 rated High by Texas, its most serious level (needs attention)
- 22 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
22 inspections on record. The latest, on May 6, 2026: no violation found.
Rated High by Texas: AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions, at the inspection on Jan 13, 2025
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Oct 30, 2024
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Aug 2, 2024
1 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
13 deficiencies in 7 months of the last 36. Last cited Apr 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Apr 21, 2026: inspection1 deficiency
-
Documented Annual Training- Required Content
“During the inspection 4 out of 6 staff files were missing the medication”
May 9, 2025: inspection5 deficiencies
-
Garbage Inaccessible to Children; Maintained in Sanitary Manner
“A garbage can containing waste in the Pre-K 4 class did not have a lid making the material accessible to children.”
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Safety - Electrical Outlets Covered
“An outdoor outlet did not have an enclosure and was accessible to children. This was corrected at inspection when safety covers were placed over the outlets.”
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Director Annual Training 30 Hours Required
“The second director did not complete 30 hours training during the previous training year.”
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Cots, Beds, Mats Labeled With Child’s Name
“Caregivers stated that cots were not being assigned.”
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Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee
“Three of ten staff files audited did not have an orientation statement on file.”
Jan 13, 2025: inspection1 deficiency
-
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
“A staff member was caring for children, unsupervised with standard provisional conditions in place. Note: This was corrected at inspection when caregiver was sent home.”
Nov 20, 2024: report to the state1 deficiency
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Diaper Changing Steps- Prompt
“Based on a DFPS investigation a two-year-old child was left in a full diaper. The caregiver responsible for the child at the time stated that the person who was responsible for the child before she took over the class should have changed the child, and it was not her role to change the child.”
Oct 30, 2024: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“A caregiver grabbed a three year old child and pulled them to the wall.”
Sep 24, 2024: inspection2 deficiencies
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“A child with a diagnosed food allergy did not have an allergy action plan in place.”
-
Children’s Records - Immunizations
“A child did not have immunization records on file.”
Aug 2, 2024: report to the state2 deficiencies
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Prohibited Punishments - Grabbing and Pulling
“Based on the evidence gathered it was determined that a caregiver grabbed a child and forcefully placed them in a chair.”
-
Prohibited Punishments - Humiliating, Rejecting, Yelling
“Based on the evidence gathered it was determined that a caregiver yelled at the children in her care.”
4 deficiencies older than three years
Nov 22, 2022: inspection2 deficiencies
-
Required Personnel Records- Meets Requirements
“One of ten staff files did not have a copy of a high school diploma on file.”
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Required Personnel Records - Required Affidavit
“Three of ten employee files did not have a signed affidavit on file.”
Sep 7, 2022: inspection1 deficiency
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A staff member with access to children was present at the operation without background check status of Eligible, Eligible with Conditions, or Provisionally Eligible with Conditions. Note: The individual left the operation until cleared.”
Sep 6, 2022: report to the state1 deficiency
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Responsibilities of Caregivers - Supervision of Children
“It was determined that supervision was compromised when a toddler exited the classroom without the caregivers’ knowledge. The child was later found unharmed at the front office of the operation.”
All 34 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 6, 2026 | Assessment | No violation found |
| Apr 21, 2026 | Inspection | 1 deficiency cited |
| May 9, 2025 | Inspection | 5 deficiencies cited |
| Jan 27, 2025 | Inspection | No violation found |
| Jan 13, 2025 | Inspection | 1 deficiency cited |
| Dec 30, 2024 | Inspection | No violation found |
| Dec 2, 2024 | Inspection | No violation found |
| Nov 20, 2024 | Report to the state | 1 deficiency cited |
| Nov 1, 2024 | Inspection | No violation found |
| Oct 30, 2024 | Report to the state | 1 deficiency cited |
| Sep 24, 2024 | Inspection | 2 deficiencies cited |
| Aug 7, 2024 | Inspection | No violation found |
| Aug 2, 2024 | Report to the state | 2 deficiencies cited |
| Aug 1, 2024 | Inspection | No violation found |
| Jul 29, 2024 | Report to the state | No violation found |
| Mar 14, 2024 | Inspection | No violation found |
| Mar 11, 2024 | Inspection | No violation found |
| Mar 5, 2024 | Report to the state | No violation found |
| Oct 17, 2023 | Inspection | No violation found |
| Oct 16, 2023 | Report to the state | No violation found |
| Sep 28, 2023 | Inspection | No violation found |
| Aug 25, 2023 | Inspection | No violation found |
| Aug 23, 2023 | Report to the state | No violation found |
| Jan 10, 2023 | Inspection | No violation found |
| Jan 10, 2023 | Inspection | No violation found |
| Jan 5, 2023 | Report to the state | No violation found |
| Nov 22, 2022 | Inspection | 2 deficiencies cited |
| Oct 17, 2022 | Inspection | No violation found |
| Sep 7, 2022 | Inspection | 1 deficiency cited |
| Sep 6, 2022 | Report to the state | 1 deficiency cited |
| Aug 29, 2022 | Report to the state | No violation found |
| Mar 2, 2022 | Inspection | No violation found |
| Feb 23, 2022 | Report to the state | No violation found |
| Dec 9, 2021 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Feb 6, 2006.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 125 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 11 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 13.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Country Home Learning Center #2, Ltd | 2 |
| Loretta Stevenson | 1 |
| Lil’ Friends Dayschool | 10 |
| Sandra Lynn Mercer-Ayala | Not given |
| Bca Hollywood Park LLC | 1 |
| Abiding Presence Lutheran Day School | 2 |
| Heimer Kindercare This child care provider | 13 |
| Luv-N-Care No. 3 | 13 |
| St. Thomas Episcopal School | 8 |
| St. Mark’s Catholic Preschool and Nursery | 1 |
| Norma Jean Trevino | Not given |
| Panda Bear Day Care | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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