Hearth Record

Ivy Crest Academy of Early Learning

A licensed child care center in San Antonio, Texas 78258

21780 Hardy Oak Blvd, San Antonio, Texas 78258. (210) 496-1200.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 14 deficiencies in 5 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

26 inspections on record. The latest, on Sep 23, 2026: no violation found.

Rated High by Texas: AP Initial background checks submitted - At the time you hire someone, at the inspection on Sep 15, 2026

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Sep 15, 2026

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on May 22, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

14 deficiencies in 5 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 15, 2026: inspection6 deficiencies

  • AP Initial background checks submitted - At the time you hire someone

    “At the time of the inspection, there were three staff members present without background checks. *Note: the background checks were ran during the inspection”

    Rule 745.621(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 15, 2026. Correction verified: Sep 21, 2026.

  • Responsibilities of Caregivers - Know number of children responsible for

    “A caregiver stated there were 16 children in care when there were actually 15. *Note: This was corrected when the caregiver recounted the children”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 15, 2026. Correction verified: Sep 23, 2026.

  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “One out of the ten staff member files reviewed did not have first aid certification.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 18, 2026. Correction verified: Sep 16, 2026.

  • Child/ Caregiver Ratio - 13 or More Children

    “During the inspection, a caregiver was over ratio in the classroom by four children.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 15, 2026. Correction verified: Sep 23, 2026.

  • Diaper Changing Steps-Supplies Kept Out of Child’s Reach

    “During the inspection, there was diaper cream observed stored in a restroom, accessible to children. *Note: this was corrected at inspection when the diaper creams were moved”

    Rule 746.3501(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 15, 2026.

  • Documentation of Gas Leak Inspection

    “The last gas inspection was documented as being done on 5/30/24.”

    Rule 746.5405. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 30, 2026. Correction verified: Sep 24, 2026.

May 22, 2025: report to the state1 deficiency

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Operation video footage demonstrated an operation staff member push a child down on their head making child fall/sit on their cot. Operation video footage demonstrated a staff member pulling the mat from beneath a child, causing the child to slip off. Operation video footage demonstrated an operation staff member grab a child by one ankle and one wrist and flipping child around on their cot. Operation video footage demonstrated an operation staff member shake pants off a child sleeping on a cot to put on new ones.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 20, 2025. Correction verified: Jul 2, 2025.

Dec 9, 2024: inspection3 deficiencies

  • Posting Requirements - Emergency and evacuation relocation diagram

    “2 classrooms were missing emergency evacuation maps. * Corrected at inspection.”

    Rule 746.401(4). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 9, 2024.

  • Written Operational Policies - Parent Rights

    “In the handbook or application there was no signed verification that the parents were aware of their parent rights.”

    Rule 746.501(a)(20). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 9, 2024. Correction verified: Dec 30, 2024.

  • Required Personnel Records -Training Hours

    “When reviewing staff files one staff member out of ten was missing training certificates to review.”

    Rule 746.901(6). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 9, 2024. Correction verified: Dec 30, 2024.

May 29, 2024: inspection3 deficiencies

  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “A child with a diagnosed food allergy did not have a allergy emergency plan available for review.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 7, 2024. Correction verified: Jun 14, 2024.

  • Requirement of Gas Leak Inspection

    “Documentation for a gas leak test that was completed in the last two years was not avalible for review.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 3, 2024. Correction verified: Jun 14, 2024.

  • Immunization Records, Exceptions, and Exemptions Current

    “Two out of the ten children files did not include updated immunization records available for review.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 12, 2024. Correction verified: Jun 14, 2024.

Jan 8, 2024: report to the state1 deficiency

  • Nutrition and Food Service - Must not serve identified foods to allergic child

    “Based on the documentation gathered and interviews conducted with staff and administration it was determined a child was given yogurt on two different occasions unknowing the child had a diagnosed allergy to dairy.”

    Rule 746.3301(i). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 29, 2024. Correction verified: Feb 1, 2024.

18 deficiencies older than three years
Jul 20, 2023: report to the state1 deficiency

  • Provide care consistent with child’s habits, interests, strengths, special needs, including any special supervision needs

    “A child with known special needs was able to get out of his classroom and into the playground without his caregiver’s knowledge.”

    Rule 746.1203(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 9, 2023. Correction verified: Aug 22, 2023.

Feb 24, 2023: inspection4 deficiencies

  • Training Requirements for Employees and Caregivers - 24 Annual Training

    “One employee is missing nine hours of required annual training.”

    Rule 746.1301(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 10, 2023. Correction verified: Mar 17, 2023.

  • Required Admission Information - Emergency Contact

    “There were 2 children files that did not have an address for the emergency contacts. One file was corrected at inspection”

    Rule 746.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2023. Correction verified: Mar 1, 2023.

  • Children’s Records - Health Statement

    “There were 2 children files that did not have a Health Statement.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 10, 2023. Correction verified: Mar 1, 2023.

  • Required Admission Information - Date of Admission

    “One child file did not have a date of enrollement for the child.”

    Rule 746.605(3). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2023. Correction verified: Mar 1, 2023.

Mar 14, 2022: inspection3 deficiencies

  • Training Requirements for Employees and Caregivers - 24 Annual Training

    “Five out of nine staff files were missing yearly training hours.”

    Rule 746.1301(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 25, 2022. Correction verified: Mar 29, 2022.

  • Maintenance of Building, Grounds and Equipment

    “Operation was utilizing the gym classroom for storage. In order to maintain that spaced licensed they would need clear it for it not to affect their capacity.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 28, 2022. Correction verified: Mar 29, 2022.

  • Required Personnel Records - Required Affidavit

    “Three out of nine staff records were missing notarized Licensing Affidavit.”

    Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 16, 2022. Correction verified: Mar 29, 2022.

Mar 4, 2022: report to the state3 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based upon video obtained, a caregiver was observed using inappropriate judgment and poor self-control when frustrated by a child.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 2, 2022. Correction verified: May 16, 2022.

  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “Based on video obtained during the investigation, a former caregiver treated a child who would not stay on her cot in a harsh manner.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 2, 2022. Correction verified: May 16, 2022.

  • Children Not Required to Sleep - May Not Force Child to Sleep

    “Based on video footage, a caregiver was observed laying a child forcefully and covering the child’s head with a blanket.”

    Rule 746.2905(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 2, 2022. Correction verified: May 16, 2022.

Mar 1, 2022: inspection7 deficiencies

  • Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers

    “One infant under the age of 13 months was wearing a bead necklace on her neck, another infants was wearing beads clipped to his/her pacifier.”

    Rule 746.2401(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 1, 2022. Correction verified: Mar 14, 2022.

  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “A copy of the most recent fire inspection was not available for review.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 15, 2022. Correction verified: Mar 29, 2022.

  • Arrangement of Napping Equipment - Not Blocking Entrances or Exits

    “A cot was placed in a fire exit while nap time.”

    Rule 746.2909(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 1, 2022. Correction verified: Mar 14, 2022.

  • Fire Extinguishers Serviced

    “Fire extinguishers were last serviced on September 2019.”

    Rule 746.5307(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 15, 2022. Correction verified: Mar 29, 2022.

  • Requirement of Gas Leak Inspection

    “Gas inspection was last inspected on 08/08/2019.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 15, 2022. Correction verified: Mar 4, 2022.

  • Children Not Required to Sleep - May Not Force Child to Sleep

    “Three children in the 3 to 5 year old class were being put to sleep during nap time with their heads covered. * Caregiver was asked to immediately uncover the child’s head.”

    Rule 746.2905(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 1, 2022. Correction verified: Mar 14, 2022.

  • Required Records Maintained and Made Available - Personnel and Training Records

    “Staff files were not available for review.”

    Rule 746.801(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2022. Correction verified: Mar 14, 2022.

All 36 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 23, 2026InspectionNo violation found
Sep 15, 2026Inspection6 deficiencies cited
Nov 12, 2025InspectionNo violation found
Jul 16, 2025InspectionNo violation found
Jul 2, 2025InspectionNo violation found
May 23, 2025InspectionNo violation found
May 22, 2025Report to the state1 deficiency cited
Feb 25, 2025InspectionNo violation found
Jan 28, 2025InspectionNo violation found
Jan 17, 2025InspectionNo violation found
Jan 10, 2025Report to the stateNo violation found
Dec 30, 2024AssessmentNo violation found
Dec 9, 2024Inspection3 deficiencies cited
May 29, 2024Inspection3 deficiencies cited
Feb 5, 2024InspectionNo violation found
Feb 1, 2024InspectionNo violation found
Jan 12, 2024InspectionNo violation found
Jan 8, 2024Report to the state1 deficiency cited
Dec 28, 2023InspectionNo violation found
Aug 22, 2023InspectionNo violation found
Aug 8, 2023Report to the stateNo violation found
Jul 24, 2023InspectionNo violation found
Jul 20, 2023Report to the state1 deficiency cited
Feb 24, 2023Inspection4 deficiencies cited
Sep 27, 2022InspectionNo violation found
Jul 5, 2022InspectionNo violation found
Jul 1, 2022Report to the stateNo violation found
Jun 20, 2022InspectionNo violation found
Jun 7, 2022Report to the stateNo violation found
May 16, 2022InspectionNo violation found
Apr 6, 2022InspectionNo violation found
Mar 29, 2022InspectionNo violation found
Mar 14, 2022Inspection3 deficiencies cited
Mar 4, 2022Report to the state3 deficiencies cited
Mar 1, 2022Inspection7 deficiencies cited
Feb 17, 2022Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Oct 18, 2001.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 304 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 9 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 14.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Ivy Crest Academy of Early Learning This child care provider14
Crown of Life Lutheran School3
Elite Karate, LLC7
Bilingual Child Academy - Stone Oak5
The Pineapple School at Stone Oak7
DBA - International Children’s Academy5
The Prep School of Stone Oak9
Kid Space Drop-In Child Care9
Lsp Stone Oak Inc. Dbalittle Sunshine’s Playhouse & Preschool8
Primrose School of Stone Oak3
Spanish Grove Academy- Edquisitive Montessori16
The Fellowship Kids Day Out and Preschool4
Montessori Kids Universe of Stone Oak11

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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