Hearth Record

Cadence Academy, the Colony

A licensed child care center in The Colony, Texas 75056

5740 N Colony Blvd, The Colony, Texas 75056. (972) 625-9867.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 30 deficiencies in 9 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

30 deficiencies cited in the last three years

The middle of the 490 child care providers in Denton County had 3.

23 inspections on record. The latest, on Oct 28, 2026: outcome pending.

Rated High by Texas: Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible, at the report to the state on Sep 21, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jul 24, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jul 1, 2026

12 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

30 deficiencies in 9 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

30 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 21, 2026: report to the state2 deficiencies
  • Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

    “Based on information gathered during the course of the investigation, it was determined that a caregiver allowed an infant to remain in a bouncer after falling asleep.”

    Rule 746.2426(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 19, 2026. Correction verified: Oct 28, 2026.

  • Child/ Caregiver Ratio - 13 or More Children

    “Based on information gathered during the course of the investigation, it was determined that the operation was aware that a caregiver needed to leave by a certain time and did not make provisions in a timely manner. This resulted in a caregiver leaving an Infant classroom out of ratio.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 19, 2026. Correction verified: Oct 28, 2026.

Aug 27, 2026: inspection1 deficiency
  • Basic Requirements for Infants - Holding and Comforting

    “During the inspection, an infant caregiver was observed watching a child be hit by another child multiple times and did not get up to stop the incidents or comfort the crying infant.”

    Rule 746.2401(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 27, 2026. Correction verified: Sep 22, 2026.

Jul 24, 2026: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on information gathered during the investigation and video footage reviewed, a child walked out of the gate from the playground area and was found outside on top of a vehicle in the parking lot.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 13, 2026. Correction verified: Aug 27, 2026.

Jul 1, 2026: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on video footage viewed and information gathered during the investigation, two children exited the school-age classrooms unsupervised. One child made it to the foyer area, and a three-year-old made it to the outer front door of the operation. Based on information gathered, caregivers were aware that the three-year-old child was still in care.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 22, 2026. Correction verified: Jul 23, 2026.

Jun 4, 2026: inspection1 deficiency
  • Determining Child/Caregiver Ratios - Basis

    “The Pre-K and School age classrooms were observed to be out of ratio during the inspection.”

    Rule 746.1507(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 4, 2026. Correction verified: Jul 2, 2026.

Jun 1, 2026: report to the state6 deficiencies
  • Director Responsibilities - Operate in Compliance

    “Based on a preponderance of information gathered during the investigation, the director failed to ensure the operation complied with required reporting, documentation, supervision, and emergency preparedness practices. The director was aware of multiple incidents involving children leaving the operation without supervision, a child sustaining an injury requiring medical attention, and ongoing safety concerns within the building; however, no incident or injury reports were completed or available for review. The director also failed to ensure fire drills were conducted, as they are documented.”

    Rule 746.1003(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 2, 2026.

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. During two separate incidents, children left the building without staff awareness or supervision.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 2, 2026.

  • Critical Injury - Give First Aid or CPR

    “Based on information gathered during the course of the investigation, a child was injured while on the playground, and caregivers did not assess the child for injuries.”

    Rule 746.3607(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 2, 2026.

  • AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

    “Based on the information gathered, the operation failed to report that a child broke their arm while in care at the operation and required medical attention.”

    Rule 746.305(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 2, 2026.

  • Safety - Areas Free From Hazards

    “Based on information gathered during the course of the investigation, it was determined that children have been allowed into the kitchen. The kitchen is an unlicensed space and has multiple hazards present.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 2, 2026.

  • Incident/Illness Report Form Shared with Parent

    “During the inspection, the director was asked to provide incident and injury reports for multiple events, including two children leaving the operation unsupervised and a child sustaining a broken arm. The director stated that no reports were completed or available.”

    Rule 746.707. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 2, 2026.

May 20, 2026: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “Caregivers with four groups did not know the number children they were responsible for during inspection.”

    Rule 746.1205(a)(2). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: May 20, 2026.

May 18, 2026: report to the state6 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on information gathered during the course of the investigation, it is determined that a caregiver did not use good judgment when chasing children around on the playground with a decomposed rat.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2026. Correction verified: Jul 2, 2026.

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on information gathered during the course of the investigation, it was determined that a child was left unattended while in care.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2026. Correction verified: Jul 2, 2026.

  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “Based on information gathered through the course of the investigation, it is determined that a caregiver was yelling at children while in care.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2026. Correction verified: Jul 2, 2026.

  • Prohibited Punishments - Using Harsh, Abusive or Profane Language

    “Based on information gathered during this investigation, it is determined that a caregiver has subjected children in care to inappropriate language while in care”

    Rule 746.2805(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2026. Correction verified: Jul 2, 2026.

  • Report Situation Placing Children at Risk

    “Based on information gathered through the course of this investigation, it is determined that the director did not report to childcare regulations as outlined in the standards.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2026. Correction verified: Jul 2, 2026.

  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “Based on information gathered during the course of this investigation, it was determined that the operation did not complete an incident report regarding the incident between a caregiver and student in care, resulting in the child being left without supervision.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2026. Correction verified: Jul 2, 2026.

May 5, 2026: inspection2 deficiencies
  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “One child did not have a FARE form on file at the operation and One child did not have a physician signature on the FARE form at the operation.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 19, 2026. Correction verified: May 20, 2026.

  • Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

    “The operation does not have a carbon monoxide detector installed at the operation.”

    Rule 746.5537(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 11, 2026. Correction verified: May 20, 2026.

Sep 22, 2025: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “The operation allowed a caregiver to have access to children without obtaining the results of the background check. The caregiver was sent home.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 22, 2025. Correction verified: Oct 3, 2025.

Sep 19, 2025: report to the state1 deficiency
  • Diaper Changing Steps- Prompt

    “It was determined that a child’s diaper was not changed in a timely manner.”

    Rule 746.3501(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 17, 2025. Correction verified: Nov 14, 2025.

Jun 17, 2025: inspection5 deficiencies
  • Required Admission Information - Special Needs Statement

    “Nine children files are missing the updated special care needs section.”

    Rule 746.605(12). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 4, 2025. Correction verified: Jul 2, 2025.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “Two infants do not have updated feeding instructions on file.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 24, 2025. Correction verified: Jul 3, 2025.

  • Children’s Records - Health Statement

    “One child’s file is missing the health statement.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 24, 2025. Correction verified: Jun 30, 2025.

  • Children’s Records - Immunizations

    “One child’s file is missing the immunizations.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 24, 2025. Correction verified: Jun 30, 2025.

  • Required Personnel Records - signed dated statement that employee received operational policies

    “Five staff are missing a signed statement that they recieved the center policies.”

    Rule 746.901(7)(A). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 24, 2025. Correction verified: Jul 3, 2025.

Jul 18, 2024: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A caregiver was observed in the infant classroom without a background check. The caregiver was sent home and the background check was ran while at the inspection.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 18, 2024. Correction verified: Jul 18, 2024.

Jun 28, 2024: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “A caregiver did not use good judgement by not following corporates policy for head injuries by not notifying parents immediately.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 24, 2024. Correction verified: Aug 8, 2024.

All 34 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 28, 2026InspectionOutcome pending
Oct 16, 2026InspectionNo violation found
Oct 13, 2026Report to the stateOutcome pending
Sep 23, 2026InspectionNo violation found
Sep 21, 2026Report to the state2 deficiencies cited
Aug 27, 2026Inspection1 deficiency cited
Jul 28, 2026InspectionNo violation found
Jul 24, 2026Report to the state1 deficiency cited
Jul 23, 2026InspectionNo violation found
Jul 2, 2026InspectionNo violation found
Jul 1, 2026Report to the state1 deficiency cited
Jun 4, 2026Inspection1 deficiency cited
Jun 1, 2026Report to the state6 deficiencies cited
May 20, 2026Inspection1 deficiency cited
May 18, 2026Report to the state6 deficiencies cited
May 5, 2026Inspection2 deficiencies cited
Sep 22, 2025Inspection1 deficiency cited
Sep 19, 2025Report to the state1 deficiency cited
Aug 15, 2025InspectionNo violation found
Jun 17, 2025Inspection5 deficiencies cited
May 13, 2025InspectionNo violation found
May 5, 2025InspectionNo violation found
May 2, 2025Report to the stateNo violation found
Feb 3, 2025InspectionNo violation found
Jan 30, 2025Report to the stateNo violation found
Nov 6, 2024InspectionNo violation found
Nov 5, 2024Report to the stateNo violation found
Jul 18, 2024Inspection1 deficiency cited
Jul 2, 2024InspectionNo violation found
Jun 28, 2024Report to the state1 deficiency cited
Jul 31, 2023InspectionNo violation found
Feb 24, 2023InspectionNo violation found
Aug 8, 2022InspectionNo violation found
Mar 22, 2022InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued May 16, 1997.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 140 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 11 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 490 child care providers in Denton County, the middle value for deficiencies cited in the last three years was 3; this one had 30.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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