Hearth Record

Creative Connections Childrens Center

A licensed child care center in Houston, Texas 77099

9302 Wilcrest Dr, Houston, Texas 77099. (281) 568-1121.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 8 deficiencies in 5 months of the last 36. Last cited Jan 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 deficiencies cited in the last three years

The middle of the 2,139 child care providers in Harris County had 4.

25 inspections on record. The latest, on Oct 14, 2026: no violation found.

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Jan 13, 2026

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Nov 7, 2024

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Oct 24, 2024

1 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

8 deficiencies in 5 months of the last 36. Last cited Jan 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jan 13, 2026: inspection1 deficiency

  • Responsibilities of Caregivers - Know number of children responsible for

    “A caregiver responsible for the three and four year old classroom stated they were responsible for 24 children. The children were counted and I observed 25 children in the group.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 13, 2026. Correction verified: Jan 22, 2026.

Nov 13, 2025: report to the state2 deficiencies

  • Employee Handwashing After Diapering a Child

    “Based on the information reviewed, it was observed that a caregiver did not wash their hands after diapering children.”

    Rule 746.3415(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 5, 2026. Correction verified: Jan 13, 2026.

  • Children Handwashing After Toileting or Diapering

    “Based on the information reviewed during this investigation, it was observed that children did not wash their hands after having their diapers changed.”

    Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 5, 2026. Correction verified: Jan 13, 2026.

Nov 7, 2024: inspection2 deficiencies

  • Responsibilities of Caregivers - Know number of children responsible for

    “Upon arrival, staff members were unaware of the number of children present in a combined area.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 7, 2024. Correction verified: Nov 21, 2024.

  • Child/ Caregiver Ratio - 13 or More Children

    “One caregiver was observed with eight infants ages 1-15 months old. The specified age group for the classroom was 0-11 months. The maximum number of children one caregiver can supervise for this age range is four. The caregiver was over ratio by four children.”

    Rule 746.1601. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 7, 2024.

Oct 24, 2024: inspection2 deficiencies

  • Responsibilities of Caregivers - Know number of children responsible for

    “A caregiver in the infant room was unaware of the number of children responsible for. The caregiver stated eight children were present however nine were present in the room.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2024. Correction verified: Nov 7, 2024.

  • Children’s Records Maintained

    “Records were evaluated for ten children enrolled and the following was determined: Two children needed emergency contact information. Three children needed permissions for transportation. Three children needed permissions for field trips. Four children needed permissions for water activities, including if whether the child is able to swim without assistance. One child needed an updated immunization record. Incident reports completed for two children in care were missing information such as the date and parent/director signature.”

    Rule 746.603(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 4, 2024. Correction verified: Nov 7, 2024.

Jun 19, 2024: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on the information obtained, it was determined a caregiver did not maintain proper supervision while watching two separate groups of children ages three and four years old. The caregiver left one group unattended multiple times to attend to the classroom and retrieve an item from the classroom.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 9, 2024. Correction verified: Aug 20, 2024.

22 deficiencies older than three years
Jul 20, 2023: inspection2 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “During this inspection I observed a four month old in a crib with a pacifier attached to their clothing. The attachment was observed under the infants neck.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 20, 2023. Correction verified: Aug 3, 2023.

  • Requirements for Feeding Infants - Fed in Safe Manner

    “During this inspection I observed a 12 month old drinking a bottle in the crib.”

    Rule 746.2419(5). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 20, 2023. Correction verified: Aug 3, 2023.

May 4, 2023: report to the state1 deficiency

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “During this investigation it was determined a caregiver did not demonstrate good judgement by continuously holding a child’s hand and wrists as the child was falling to the floor trying to get away causing the child to have a dislocated elbow.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2023. Correction verified: Jun 28, 2023.

Jan 17, 2023: inspection1 deficiency

  • Responsibilities of Caregivers - Know Group Responsible For

    “A caregiver in the Two’s I classroom was unaware of the group responsible for. The caregiver stated nine children were present, however ten were observed in the classroom.”

    Rule 746.1203(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 17, 2023. Correction verified: Jan 30, 2023.

Jan 6, 2023: inspection2 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “An eight month old child was observed asleep on a floor mat. The child was originally placed on a boppy pillow and slid onto the floor.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Jan 17, 2023.

  • Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age

    “During the follow up inspection an eight month old non-walking infant was observed sleeping on a mat.”

    Rule 746.2405(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Jan 17, 2023.

Dec 20, 2022: inspection1 deficiency

  • Child/ Caregiver Ratio - 13 or More Children

    “One caregiver was observed with five children ages 8 months, 9m, 11m, 11m, and 15 months. The specified age group was 0-11 months. The caregiver was over ratio by one child.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 20, 2022. Correction verified: Jan 6, 2023.

May 26, 2022: inspection1 deficiency

  • Child/ Caregiver Ratio - 13 or More Children

    “The caregiver in the Toddler I classroom was observed caring for 9 children ages 14m, 16m, 16m, 17m, 17m, 18m, 18m, and 19m, and 2y. The specified age group for the room is 12-17 months. The maximum number of children one caregiver may supervise for this age group is 5. The caregiver was over ratio by four children.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 26, 2022. Correction verified: Jun 9, 2022.

May 11, 2022: inspection3 deficiencies

  • Responsibilities of Caregivers - Know Group Responsible For

    “The caregiver in the Pre-K classroom was unaware of the number of children present. The caregiver stated a total of 18 children were present, however 19 were counted in the room.”

    Rule 746.1203(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 11, 2022. Correction verified: May 26, 2022.

  • Child/ Caregiver Ratio - 13 or More Children

    “The caregiver in the Pre-K classroom was observed caring for 19 children ages 3-5 years old. The specified age group for the room was 4 years old. The maximum number of children one caregiver may supervise for this age group is 18. The caregiver was over ratio by one child.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 11, 2022. Correction verified: May 26, 2022.

  • Requirements for Feeding Infants - Fed in Safe Manner

    “A twelve month old was observed layng down on a mat in the infant classroom. The child was observed drinking from a bottle.”

    Rule 746.2419(5). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 11, 2022. Correction verified: May 26, 2022.

May 10, 2022: report to the state1 deficiency

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on the information obtained, it was determined that the caregiver failed to demonstrate good judgment as she was issued a citation for failure to control speed after an auto accident.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 8, 2022. Correction verified: Jun 9, 2022.

Apr 29, 2022: inspection1 deficiency

  • Child/ Caregiver Ratio - 13 or More Children

    “The caregiver in the Infant classroom was observed caring for 5 children ages 3 months, 6m, 7m, 11m, and 11m. The specified age group for the room is 0-11 months. The maximum number of children one caregiver may supervise for this age group is four. The caregiver was over ratio by one child.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 29, 2022. Correction verified: May 11, 2022.

Apr 14, 2022: inspection2 deficiencies

  • Responsibilities of Caregivers- Supervision of Children

    “During the follow up inspection a three year olf child left the four year old classroom. The child was discovered hiding under a table.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 14, 2022. Correction verified: Apr 29, 2022.

  • Child/ Caregiver Ratio - 13 or More Children

    “The caregiver in the Toddler I classroom was observed caring for 6 children age 13m, 14m, 15m, 15m, and 16 months. The specified age group for the room is 12-17 months. Tthe maximum number of children one caregiver may supervise for this age group is five. The caregiver was over ratio by one child.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 14, 2022. Correction verified: Apr 29, 2022.

Apr 1, 2022: inspection3 deficiencies

  • Responsibilities of Caregivers - Know Group Responsible For

    “The caregiver in the Three’s classroom was unaware of the number of children present in the room. The caregiver stated 11 children were present, however nine were signed in.”

    Rule 746.1203(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 1, 2022. Correction verified: Apr 14, 2022.

  • Requirements for Feeding Infants - Label Bottles/Cups

    “I observed unlabeled bottles in two of the classrooms. Note: This was corrected during inspection.”

    Rule 746.2419(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 1, 2022.

  • Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

    “I observed tears in diaper changing equipment in four classrooms.”

    Rule 746.3503(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 4, 2022. Correction verified: Apr 4, 2022.

Mar 29, 2022: report to the state4 deficiencies

  • Responsibilities of Caregivers- Supervision of Children

    “Based on the information obtained, it was determined that supervision was not maintained when a child fell and broke their collarbone on the outdoor playground.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 26, 2022. Correction verified: Jun 9, 2022.

  • AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

    “The operation did not notify Child Care Regulation of a child injury that required medical care.”

    Rule 746.305(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 1, 2022. Correction verified: May 5, 2022.

  • AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization

    “Based on the information obtained, it was determined that a parent was not immediately notified of an injury requiring medical treatment.”

    Rule 746.307(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 26, 2022. Correction verified: Jun 9, 2022.

  • Required Records Maintained and Made Available - Employees’ Attendance

    “Attendance sheets were reviewed for two directors. Time sheets were only available for the week of March 28, 2022.”

    Rule 746.801(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 1, 2022. Correction verified: May 4, 2022.

All 35 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 14, 2026InspectionNo violation found
Jan 22, 2026InspectionNo violation found
Jan 13, 2026Inspection1 deficiency cited
Nov 13, 2025InspectionNo violation found
Nov 13, 2025Report to the state2 deficiencies cited
Nov 3, 2025Report to the stateNo violation found
Oct 20, 2025InspectionNo violation found
Nov 21, 2024InspectionNo violation found
Nov 7, 2024Inspection2 deficiencies cited
Oct 24, 2024Inspection2 deficiencies cited
Oct 21, 2024Report to the stateNo violation found
Aug 20, 2024InspectionNo violation found
Jun 19, 2024Report to the state1 deficiency cited
Dec 13, 2023InspectionNo violation found
Aug 3, 2023InspectionNo violation found
Jul 20, 2023Inspection2 deficiencies cited
Jul 13, 2023Report to the stateNo violation found
Jun 28, 2023InspectionNo violation found
May 23, 2023InspectionNo violation found
May 12, 2023Report to the stateNo violation found
May 4, 2023Report to the state1 deficiency cited
Jan 30, 2023InspectionNo violation found
Jan 17, 2023Inspection1 deficiency cited
Jan 6, 2023Inspection2 deficiencies cited
Dec 20, 2022Inspection1 deficiency cited
Sep 1, 2022InspectionNo violation found
Jun 9, 2022InspectionNo violation found
May 26, 2022Inspection1 deficiency cited
May 11, 2022Inspection3 deficiencies cited
May 10, 2022Report to the state1 deficiency cited
Apr 29, 2022Inspection1 deficiency cited
Apr 28, 2022Report to the stateNo violation found
Apr 14, 2022Inspection2 deficiencies cited
Apr 1, 2022Inspection3 deficiencies cited
Mar 29, 2022Report to the state4 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Jul 16, 1997.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 198 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 10 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 8.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 2,139 in Harris County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Creative Connections Childrens Center This child care provider8
KY Thi Nguyen2
Kiz Planet Learning Center24
Kim Thai2
Happiness Learning Center12
Quy Thi Nguyen1
Hum Pham22
Kidz School Daycare Learning Center15
Micheline Reese10
Winners Children Academy16
America’s Choice Child Care11
Sandra Brown Ratliff2
Thi Vo12

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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