America’s Choice Child Care
A licensed child care center in Houston, Texas 77099
11855 Bissonnet St, Houston, Texas 77099. (281) 498-3895.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 11 deficiencies cited in the last three years Middle in Harris County: 4
- 0 rated High by Texas, its most serious level
- 23 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 2,139 child care providers in Harris County had 4.
23 inspections on record. The latest, on Jun 25, 2026: no violation found.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
11 deficiencies in 4 months of the last 36. Last cited Jun 2025. Most serious: Medium High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jun 17, 2025: inspection2 deficiencies
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Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
“I observed one unlabeled cup in the classroom. Note: This was corrected during inspection.”
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Children’s Records Maintained
“Records were evaluated for ten children enrolled and the following was determined: The admission date is needed for one child. School information is needed for two children enrolled. An updated immunization record is needed for one child enrolled.”
Feb 25, 2025: inspection1 deficiency
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Chairs - Safety Straps Used if Required by Manufacturer
“During today’s inspection I observed an eighteen month old child seated in a high chair eating a snack. The safety straps were not fastened. Note: This was corrected during inspection.”
Jun 17, 2024: inspection5 deficiencies
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CPR Training and Recertification Adhere to Guidelines-skill based
“Two staff members completed online only pediatric CPR training.”
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Nutrition and Food Service - Follow Meal Patterns
“During breakfast, the children in care were served one french toast stick with syrup and a cup of milk.”
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Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
“A supply of drinking water was not available to children in care during breakfast time. Note: This was corrected during inspection.”
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Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“Additional loose fill surfacing is needed on the outdoor play area.”
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Maintenance Procedures for Active Play - Monthly Maintenance Checklist
“A maintenance/safety checklist was not completed for the month of May. Note: During this inspection the operation completed a checklist for the month of June.”
Feb 26, 2024: inspection3 deficiencies
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Types of Vehicles Used to Transport Children - Be Maintained Safely
“The fastener to the middle seat on the first row of the transportation vehicle would not fasten during this inspection.”
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Cots, Beds, Mats Labeled With Child’s Name
“The number/child assignment chart in the toddler classroom was reviewed and showed all children present were not included on the chart. Note: This was corrected during inspection.”
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Center not on probation, suspension, emergency suspension, or revocation in two years preceding or admin penalty
“Transportation training provided to staff who transport children did not meet training criteria as the operation received an administrative penalty in the two years prior to othe training.”
38 deficiencies older than three years
Jul 25, 2023: inspection1 deficiency
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Responsibilities of Caregivers - Know children responsible for
“A caregiver responsible for a group of children ages 5-9 years old was unaware of the number of children responsible for. The caregiver stated 15, however 16 were present.”
Jun 23, 2023: inspection4 deficiencies
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AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
“A caregiver with a provisional background checks was observed in caring for a group of 8 children ages 4-7 years old. The group did not have another caregiver present.”
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Child/ Caregiver Ratio - 13 or More Children
“One caregiver was observed with five children ages 5 months, 8 months, 10 months, 13 months, and 13 months. The specified age group is 0-11 children which allows one caregiver to supervise four children. The caregiver was over ratio by one child. Note: An additional caregiver was added to the room during inspection.”
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Sign-in and Sign-out Tracking System
“During this inspection the classroom sign in and out logs were reviewed. The toddler sign in and out log showed ten children signed in however nine were present. Note: This was corrected during inspection.”
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Children’s Records Maintained
“Records were evaluated for ten children in care and the following was determined: Two children needed a special needs statement. Two children needed an emergency contact other than the parent. One child needed a health statement signed by a physician. One child needed an updated immunization record.”
Feb 9, 2023: inspection1 deficiency
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First Aid Kit - Incomplete Kit
“The first aid kit in the transportation van was reviewed and the following items were needed: -Scissors -Thermometer -Cotton Balls Note: This was corrected during inspection.”
Jan 3, 2023: inspection1 deficiency
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Responsibilities of Caregivers - Know Group Responsible For
“The caregiver in the Pre-K classroom was unaware of the group responsible for. The caregiver stated nine children were present, however ten were counted.”
Dec 22, 2022: inspection2 deficiencies
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Responsibilities of Caregivers - Know Group Responsible For
“The caregiver in the Toddler classroom was unaware of the group responsible for. The caregiver stated six children were present, however seven were counted.”
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Sign-in and Sign-out Tracking System
“The classroom sign in and out logs were reviewed and showed six of seven children in the Toddler class were signed in. Note: This was corrected during inspection.”
Dec 15, 2022: inspection5 deficiencies
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Responsibilities of Caregivers - Know Group Responsible For
“The caregiver in the Toddler classroom was unaware of the group responsible for. The caregiver stated seven children were present, however eight were counted.”
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Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
“An eleven month old was observed laying in a crib with a pacifier attached to the shirt.”
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Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“A food allergy emergency plan is needed for one child enrolled.”
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Sign-in and Sign-out Tracking System
“The classroom sign in and out logs were reviewed and showed six of eight children in the Toddler class were signed in.”
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Chairs - Safety Straps Used if Required by Manufacturer
“During this inspection I observed a nineteen month old seated in a high chair. The safety straps were not in use.”
Oct 12, 2022: report to the state7 deficiencies
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AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“Based on the information obtained, the operation failed to ensure a child was not neglected when a child was left unsupervised on a transportation van for approximately one hour and fifteen minutes.”
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Responsibilities of Caregivers - Supervision of Children
“Based on the information obtained, it was determined the director failed to maintain supervision when a child was left in a van to the far left of the operation near a main street.”
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Report Situation Placing Children at Risk
“Based on the information obtained, the operation failed to report a child was left alone on the transportation van for approximately one hour and fifteen minutes.”
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Safety Precautions for Loading and Unloading Children - Account for All Children
“Based on the information obtained, the center director admitted to not entering the transportation vehicle to account for all children present.”
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Electronic Child Safety Alarm - is equipped in each vehicle
“Based on the information obtained, the vehicle used for transporting children was not equipped with a child safety alarm.”
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Sign-in and Sign-out Tracking System
“Based on the information obtained, a child was not signed in at the operation after being picked up from school.”
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Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“Based on the information obtained, the operation did not provide the parent with an incident report regarding a situation placing a child at risk.”
May 23, 2022: inspection8 deficiencies
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Training Requirements for Employees, Caregivers, and Directors - Orientation
“Orientation training is needed for one caregiver who has unsupervised access to a children in care.”
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Training Requirements for Employees and Caregivers - Pre-service Training
“A staff member counted in the child/caregiver ratio is in need of eight hours of pre-service training. A staff member counted in the child/caregiver ratio is in need of twenty four hours of pre-service training.”
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CPR Training and Recertification Adhere to Guidelines-skill based
“Documentation reviewed for four of six staff members showed the Pediatric CPR training was completed online.”
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Safety - Areas Free From Hazards
“While inspecting the outdoor play area I observed broken fence pickets, trash/debris, and ant piles. Note: The operation removed the trash from the outdoor play area during inspection.”
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Inspect Fire Extinguishers Monthly
“The operation did not have documentation showing the fire extinguishers are checked monthly.”
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Fire Extinguishers Serviced
“The fire extinguisher in the transportation van is in need of servicing.”
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Children’s Records Maintained
“Records were evaluated for ten children enrolled and the following was determined: One needed an updated immunization record. Two needed an emergency contact. One needed a health statement.”
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Required Personnel Records
“Personnel records were evaluated for six staff members and the following was determined: One caregiver needed documentation showing how they meet the minimum education qualifications. One caregiver needed a notarized affidavit. The director needed a current ID/Driver’s License.”
Apr 28, 2022: report to the state1 deficiency
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Prohibited Punishments - Humiliating, Rejecting, Yelling
“During this investigation it was determined that a caregiver used prohibited punishment such as yelling at the children.”
Feb 25, 2022: inspection2 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The last fire inspection was conducted on 02/05/2021.”
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Safety Requirements for Cribs - Label for Each Infant
“One crib used for an infant in care needed a label. Note: This was corrected during the inspection.”
Nov 15, 2021: inspection6 deficiencies
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Each Caregiver and the Director Must Have Current Training in pediatric CPR
“One staff member needed Pediatric CPR/First Aid training.”
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Safety Requirements for Cribs - Snug Fitting Sheets
“Four cribs needed snug fitting sheets.”
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Maintenance of Building, Grounds and Equipment
“Two toilets and three sinks near the after schooler’s classroom needed repair. Four sinks and one toilet near the toddler classroom needed repairs.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Updated feeding instructions were needed for one infant in care.”
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Children’s Records - Admission Information
“Records were evaluated for ten children enrolled and the following was determined: Eight needed special needs statement Three needed immunization info Three needed a health statement One needed an emergency contact One needed school information”
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Required Personnel Records
“Six personnel records were evaluated and the following was determined: One needed a copy of a current drivers license One needed a notarized Licensing Affidavit Four needed education qualifications”
All 28 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 25, 2026 | Inspection | No violation found |
| May 28, 2026 | Inspection | No violation found |
| May 27, 2026 | Report to the state | No violation found |
| Nov 20, 2025 | Report to the state | No violation found |
| Jun 17, 2025 | Inspection | 2 deficiencies cited |
| Feb 25, 2025 | Inspection | 1 deficiency cited |
| Oct 15, 2024 | Inspection | No violation found |
| Jul 15, 2024 | Inspection | No violation found |
| Jun 17, 2024 | Inspection | 5 deficiencies cited |
| Feb 26, 2024 | Inspection | 3 deficiencies cited |
| Oct 31, 2023 | Inspection | No violation found |
| Aug 10, 2023 | Inspection | No violation found |
| Jul 31, 2023 | Report to the state | No violation found |
| Jul 25, 2023 | Inspection | 1 deficiency cited |
| Jul 6, 2023 | Inspection | No violation found |
| Jun 23, 2023 | Inspection | 4 deficiencies cited |
| Feb 9, 2023 | Inspection | 1 deficiency cited |
| Jan 17, 2023 | Inspection | No violation found |
| Jan 3, 2023 | Inspection | 1 deficiency cited |
| Dec 22, 2022 | Inspection | 2 deficiencies cited |
| Dec 15, 2022 | Inspection | 5 deficiencies cited |
| Oct 12, 2022 | Report to the state | 7 deficiencies cited |
| Jun 9, 2022 | Inspection | No violation found |
| May 23, 2022 | Inspection | 8 deficiencies cited |
| Apr 28, 2022 | Report to the state | 1 deficiency cited |
| Apr 18, 2022 | Inspection | No violation found |
| Feb 25, 2022 | Inspection | 2 deficiencies cited |
| Nov 15, 2021 | Inspection | 6 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Jun 13, 2022.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 96 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 5 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 11.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| KY Thi Nguyen | 2 |
| Kiz Planet Learning Center | 24 |
| Kim Thai | 2 |
| Happiness Learning Center | 12 |
| Quy Thi Nguyen | 1 |
| Hum Pham | 22 |
| Kidz School Daycare Learning Center | 15 |
| Micheline Reese | 10 |
| Winners Children Academy | 16 |
| America’s Choice Child Care This child care provider | 11 |
| Sandra Brown Ratliff | 2 |
| Thi Vo | 12 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.