The Pillars Christian Learning Center
A licensed child care center in Rowlett, Texas 75089
2501 Hickox Rd, Rowlett, Texas 75089. (972) 412-7036.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas Workforce Commission on Nov 2, 2026.
- 13 deficiencies cited in the last three years Middle in Dallas County: 2
- 6 rated High by Texas, its most serious level (needs attention)
- 14 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
14 inspections on record. The latest, on Sep 24, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Sep 4, 2026
Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Sep 4, 2026
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Nov 5, 2025
3 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.
When those deficiencies happened
13 deficiencies in 6 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
Sep 4, 2026: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unattended in the restroom for over 30 minutes.”
-
Parental Communication - Situation that Placed a Child at Risk
“The operation did not inform parent until 2 hours later that their child was left unsupervised.”
Nov 5, 2025: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“A caregiver told children scary Halloween stories.”
Nov 5, 2025: inspection1 deficiency
-
CPR Training and Recertification Adhere to Guidelines-skill based
“2 of the 10 staff files reviewed had CPR/ Frist Aid training that did not have a skills portion conducted.”
Jun 12, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was found to be deficient. A child left their classroom and was unattended in the hallway for around 2 minutes.”
Jun 11, 2025: report to the state1 deficiency
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“This standard was found to be deficient. Caregivers admitted to using inappropriate language and raised voices in a classroom around children. Another caregiver admitted to sending the labeled bottles home to the incorrect child.”
May 29, 2025: inspection2 deficiencies
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“Three drivers and the director need to complete the 2 hours of transportation safety training.”
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Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
“One caregiver was missing the pre-employment affidavit. This was corrected at inspection.”
May 5, 2025: inspection2 deficiencies
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Child/ Caregiver Ratio - 13 or More Children
“One caregiver was observed with 19 children with a specified age group of 3 years old.”
-
Maximum Group Size 13 or More Children
“Two caregivers were observed with 11 infants 6m-14m.”
Apr 11, 2025: report to the state1 deficiency
-
Provide care consistent with child’s habits, interests, strengths, special needs, including any special supervision needs
“Child left unattended in the classroom for approximately one minute.”
Sep 25, 2024: inspection1 deficiency
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The operation did not have the proper amout of loose fill in fall zone areas.”
Sep 17, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was reviewed as part of an investigation and found to be deficient. A child was left unsupervised in a hallway.”
All 23 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 24, 2026 | Inspection | No violation found |
| Sep 8, 2026 | Inspection | No violation found |
| Sep 4, 2026 | Report to the state | 2 deficiencies cited |
| Dec 9, 2025 | Inspection | No violation found |
| Nov 5, 2025 | Inspection | 1 deficiency cited |
| Nov 5, 2025 | Report to the state | 1 deficiency cited |
| Aug 18, 2025 | Inspection | No violation found |
| Aug 6, 2025 | Report to the state | No violation found |
| Jul 7, 2025 | Inspection | No violation found |
| Jul 7, 2025 | Report to the state | No violation found |
| Jun 24, 2025 | Inspection | No violation found |
| Jun 12, 2025 | Inspection | No violation found |
| Jun 12, 2025 | Report to the state | 1 deficiency cited |
| Jun 11, 2025 | Report to the state | 1 deficiency cited |
| May 29, 2025 | Inspection | 2 deficiencies cited |
| May 5, 2025 | Inspection | 2 deficiencies cited |
| Apr 29, 2025 | Report to the state | No violation found |
| Apr 15, 2025 | Inspection | No violation found |
| Apr 11, 2025 | Report to the state | 1 deficiency cited |
| Oct 22, 2024 | Inspection | No violation found |
| Sep 25, 2024 | Inspection | 1 deficiency cited |
| Sep 18, 2024 | Inspection | No violation found |
| Sep 17, 2024 | Report to the state | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Nov 4, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 258 children.
Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 9 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 13.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Hai Thi Vo | 1 |
| Le-Thuy Thi Nguyen | 0 |
| Munteha Omer | 0 |
| Legacy Kids Academy of Rowlett | 1 |
| Hoa Thi Truong | 0 |
| Michelle Rhone | Not given |
| Rowlett Montessori School | 0 |
| Teatime Tots & Infants LLC | 1 |
| The Pillars Christian Learning Center | 9 |
| The Pillars Christian Learning Center This child care provider | 13 |
| Little Einsteins Stem Center-Rowlett | 4 |
| Alisha Joudeh | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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