The Pillars Christian Learning Center
A licensed child care center in Rowlett, Texas 75089
8402 Chiesa Rd, Rowlett, Texas 75089. (972) 412-3900.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 9 deficiencies cited in the last three years Middle in Dallas County: 2
- 5 rated High by Texas, its most serious level (needs attention)
- 19 inspections on record
- 2-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
19 inspections on record. The latest, on Oct 29, 2026: no violation found.
Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Jan 26, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Oct 2, 2025
Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Oct 2, 2025
2 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
9 deficiencies in 7 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
May 4, 2026: report to the state1 deficiency
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Diaper Changing Steps- Prompt
“A child was left for hours without a diaper change.”
Jan 26, 2026: report to the state1 deficiency
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Prohibited Punishments - Humiliating, Rejecting, Yelling
“It is determined that a caregiver exhibited prohibited discipline techniques by yelling and talking down to children.”
Oct 2, 2025: report to the state2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was found to be deficient. A child was able to leave the classroom and be on the playground, unattended for 15 minutes.”
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Parental Communication - Situation that Placed a Child at Risk
“This standard was found to be deficient. Parent was not called immediately after the incident occurred.”
Sep 25, 2025: inspection1 deficiency
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Required Personnel Records - Required Affidavit (Form 2985)
“7 caregivers out of 10 were missing a notarized employment affidavit. These were all corrected at inspection.”
Sep 24, 2025: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was found to be deficient.”
Jun 23, 2025: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Apr 7, 2025: report to the state1 deficiency
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Provide care consistent with child’s habits, interests, strengths, special needs, including any special supervision needs
“The operation left a child unattended in the classroom for approximately 3 minutes.”
Sep 25, 2024: inspection1 deficiency
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Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The operation did not have the proper amout of loose fill in fall zone areas.”
All 31 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 29, 2026 | Inspection | No violation found |
| Oct 27, 2026 | Report to the state | Outcome pending |
| Oct 13, 2026 | Inspection | No violation found |
| Oct 12, 2026 | Report to the state | Outcome pending |
| Oct 6, 2026 | Inspection | No violation found |
| Oct 5, 2026 | Report to the state | Outcome pending |
| Jul 9, 2026 | Report to the state | No violation found |
| Jun 2, 2026 | Inspection | No violation found |
| May 12, 2026 | Inspection | No violation found |
| May 4, 2026 | Report to the state | 1 deficiency cited |
| Feb 25, 2026 | Inspection | No violation found |
| Jan 30, 2026 | Inspection | No violation found |
| Jan 26, 2026 | Report to the state | 1 deficiency cited |
| Oct 10, 2025 | Inspection | No violation found |
| Oct 3, 2025 | Inspection | No violation found |
| Oct 2, 2025 | Report to the state | 2 deficiencies cited |
| Sep 30, 2025 | Inspection | No violation found |
| Sep 25, 2025 | Inspection | 1 deficiency cited |
| Sep 24, 2025 | Report to the state | 1 deficiency cited |
| Jul 7, 2025 | Inspection | No violation found |
| Jun 24, 2025 | Inspection | No violation found |
| Jun 23, 2025 | Report to the state | 1 deficiency cited |
| May 29, 2025 | Inspection | No violation found |
| May 8, 2025 | Inspection | No violation found |
| Apr 8, 2025 | Inspection | No violation found |
| Apr 7, 2025 | Report to the state | 1 deficiency cited |
| Mar 17, 2025 | Inspection | No violation found |
| Mar 5, 2025 | Report to the state | No violation found |
| Oct 22, 2024 | Inspection | No violation found |
| Oct 16, 2024 | Report to the state | No violation found |
| Sep 25, 2024 | Inspection | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Nov 5, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 245 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 12 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 2-Star (the first of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 9.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Hai Thi Vo | 1 |
| Le-Thuy Thi Nguyen | 0 |
| Munteha Omer | 0 |
| Legacy Kids Academy of Rowlett | 1 |
| Hoa Thi Truong | 0 |
| Michelle Rhone | Not given |
| Rowlett Montessori School | 0 |
| Teatime Tots & Infants LLC | 1 |
| The Pillars Christian Learning Center This child care provider | 9 |
| The Pillars Christian Learning Center | 13 |
| Little Einsteins Stem Center-Rowlett | 4 |
| Alisha Joudeh | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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