Hearth Record

Milestones Academy of Texas

A licensed child care center in Lewisville, Texas 75056

1740 FM 544, Lewisville, Texas 75056. (469) 962-6886.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 19 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 deficiencies cited in the last three years

The middle of the 490 child care providers in Denton County had 3.

21 inspections on record. The latest, on Sep 11, 2026: no violation found.

Rated High by Texas: Director Responsibilities - Employee Assignments, at the inspection on Aug 27, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Aug 27, 2026

Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Aug 26, 2026

6 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

19 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 27, 2026: inspection2 deficiencies
  • Director Responsibilities - Employee Assignments

    “A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements.”

    Rule 746.1003(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 27, 2026. Correction verified: Sep 11, 2026.

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A child was oberved alone in the operations gym restroom during inspection.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 27, 2026. Correction verified: Sep 11, 2026.

Aug 26, 2026: report to the state1 deficiency
  • Report Situation Placing Children at Risk

    “Based on information gathered during the course of the investigation, it is determined that the operation was aware of an unexplained injury to an infant and did not report it to Childcare Regulation.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 21, 2026. Correction verified: Oct 8, 2026.

Jul 23, 2026: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “The caregivers in Elm I and Maples I did not know the correct number of children they were caring for.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 23, 2026. Correction verified: Aug 5, 2026.

Jul 14, 2026: inspection5 deficiencies
  • CPR Training and Recertification Adhere to Guidelines-skill based

    “6 of the 10 caregivers’ files were reviewed during the inspection; CPR courses did not adhere to guidelines.”

    Rule 746.1315(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 4, 2026. Correction verified: Jul 23, 2026.

  • Garbage Inaccessible to Children; Maintained in Sanitary Manner

    “The operation trash bins do not have libs.”

    Rule 746.3407(8). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 14, 2026. Correction verified: Aug 27, 2026.

  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2026. Correction verified: Jul 28, 2026.

  • Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System

    “Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested.”

    Rule 746.5537(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 5, 2026. Correction verified: Jul 23, 2026.

  • Immunization Exception for Children Who are Homeless or in Foster Care

    “The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child’s parent emailed their immunization records during pick up.”

    Rule 746.613(c)(2). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 14, 2026.

Jun 9, 2026: report to the state3 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2026. Correction verified: Jul 14, 2026.

  • Report Situation Placing Children at Risk

    “Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2026. Correction verified: Jul 14, 2026.

  • Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

    “Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons.”

    Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2026. Correction verified: Jul 14, 2026.

Oct 15, 2025: report to the state1 deficiency
  • Prohibited Punishments - Corporal Punishment

    “It was determined that a caregiver slapped a child in the face.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 27, 2025. Correction verified: Nov 13, 2025.

Sep 24, 2025: inspection2 deficiencies
  • Documented Annual Training - Caregivers of Children Under 24 Months Required

    “Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development.”

    Rule 746.1309(d). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 15, 2025. Correction verified: Oct 15, 2025.

  • Documented Annual Training- Required Content

    “Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to food or an allergic reaction, -Six staff are missing training in understanding building and physical premises safety, and -Six staff are missing training in handling, storing, and disposing of hazardous materials”

    Rule 746.1309(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 15, 2025. Correction verified: Oct 15, 2025.

Apr 11, 2025: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 28, 2025. Correction verified: May 8, 2025.

Aug 16, 2024: report to the state1 deficiency
  • Parental Communication - Situation that Placed a Child at Risk

    “A parent was not notified immediately of a situation involving their child.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 5, 2024. Correction verified: Sep 12, 2024.

Jul 11, 2024: inspection2 deficiencies
  • Children’s Records Maintained

    “Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements.”

    Rule 746.603(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 26, 2024. Correction verified: Jul 23, 2024.

  • Required Personnel Records

    “Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 18, 2024. Correction verified: Jul 30, 2024.

All 29 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 11, 2026InspectionNo violation found
Sep 8, 2026InspectionNo violation found
Sep 5, 2026Report to the stateNo violation found
Aug 27, 2026Inspection2 deficiencies cited
Aug 26, 2026Report to the state1 deficiency cited
Aug 5, 2026InspectionNo violation found
Jul 23, 2026Inspection1 deficiency cited
Jul 20, 2026Report to the stateNo violation found
Jul 14, 2026Inspection5 deficiencies cited
Jun 17, 2026InspectionNo violation found
Jun 10, 2026InspectionNo violation found
Jun 9, 2026Report to the state3 deficiencies cited
Feb 2, 2026InspectionNo violation found
Jan 29, 2026Report to the stateNo violation found
Nov 13, 2025InspectionNo violation found
Oct 17, 2025InspectionNo violation found
Oct 15, 2025Report to the state1 deficiency cited
Sep 24, 2025Inspection2 deficiencies cited
May 8, 2025InspectionNo violation found
Apr 15, 2025InspectionNo violation found
Apr 11, 2025Report to the state1 deficiency cited
Mar 3, 2025InspectionNo violation found
Sep 12, 2024InspectionNo violation found
Aug 19, 2024InspectionNo violation found
Aug 16, 2024Report to the state1 deficiency cited
Jul 11, 2024Inspection2 deficiencies cited
May 9, 2024InspectionNo violation found
Apr 24, 2024InspectionNo violation found
Mar 1, 2024InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Sep 25, 2024.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 208 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 8 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 490 child care providers in Denton County, the middle value for deficiencies cited in the last three years was 3; this one had 19.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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