Milestones Academy of Texas
A licensed child care center in Lewisville, Texas 75056
1740 FM 544, Lewisville, Texas 75056. (469) 962-6886.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 19 deficiencies cited in the last three years Middle in Denton County: 3
- 9 rated High by Texas, its most serious level (needs attention)
- 21 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
19 deficiencies cited in the last three years
The middle of the 490 child care providers in Denton County had 3.
21 inspections on record. The latest, on Sep 11, 2026: no violation found.
Rated High by Texas: Director Responsibilities - Employee Assignments, at the inspection on Aug 27, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Aug 27, 2026
Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Aug 26, 2026
6 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
19 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 27, 2026: inspection2 deficiencies
-
Director Responsibilities - Employee Assignments
“A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was oberved alone in the operations gym restroom during inspection.”
Aug 26, 2026: report to the state1 deficiency
-
Report Situation Placing Children at Risk
“Based on information gathered during the course of the investigation, it is determined that the operation was aware of an unexplained injury to an infant and did not report it to Childcare Regulation.”
Jul 23, 2026: inspection1 deficiency
-
Responsibilities of Caregivers - Know number of children responsible for
“The caregivers in Elm I and Maples I did not know the correct number of children they were caring for.”
Jul 14, 2026: inspection5 deficiencies
-
CPR Training and Recertification Adhere to Guidelines-skill based
“6 of the 10 caregivers’ files were reviewed during the inspection; CPR courses did not adhere to guidelines.”
-
Garbage Inaccessible to Children; Maintained in Sanitary Manner
“The operation trash bins do not have libs.”
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file.”
-
Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System
“Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested.”
-
Immunization Exception for Children Who are Homeless or in Foster Care
“The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child’s parent emailed their immunization records during pick up.”
Jun 9, 2026: report to the state3 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime.”
-
Report Situation Placing Children at Risk
“Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR.”
-
Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons.”
Oct 15, 2025: report to the state1 deficiency
-
Prohibited Punishments - Corporal Punishment
“It was determined that a caregiver slapped a child in the face.”
Sep 24, 2025: inspection2 deficiencies
-
Documented Annual Training - Caregivers of Children Under 24 Months Required
“Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development.”
-
Documented Annual Training- Required Content
“Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to food or an allergic reaction, -Six staff are missing training in understanding building and physical premises safety, and -Six staff are missing training in handling, storing, and disposing of hazardous materials”
Apr 11, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate.”
Aug 16, 2024: report to the state1 deficiency
-
Parental Communication - Situation that Placed a Child at Risk
“A parent was not notified immediately of a situation involving their child.”
Jul 11, 2024: inspection2 deficiencies
-
Children’s Records Maintained
“Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements.”
-
Required Personnel Records
“Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation.”
All 29 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 11, 2026 | Inspection | No violation found |
| Sep 8, 2026 | Inspection | No violation found |
| Sep 5, 2026 | Report to the state | No violation found |
| Aug 27, 2026 | Inspection | 2 deficiencies cited |
| Aug 26, 2026 | Report to the state | 1 deficiency cited |
| Aug 5, 2026 | Inspection | No violation found |
| Jul 23, 2026 | Inspection | 1 deficiency cited |
| Jul 20, 2026 | Report to the state | No violation found |
| Jul 14, 2026 | Inspection | 5 deficiencies cited |
| Jun 17, 2026 | Inspection | No violation found |
| Jun 10, 2026 | Inspection | No violation found |
| Jun 9, 2026 | Report to the state | 3 deficiencies cited |
| Feb 2, 2026 | Inspection | No violation found |
| Jan 29, 2026 | Report to the state | No violation found |
| Nov 13, 2025 | Inspection | No violation found |
| Oct 17, 2025 | Inspection | No violation found |
| Oct 15, 2025 | Report to the state | 1 deficiency cited |
| Sep 24, 2025 | Inspection | 2 deficiencies cited |
| May 8, 2025 | Inspection | No violation found |
| Apr 15, 2025 | Inspection | No violation found |
| Apr 11, 2025 | Report to the state | 1 deficiency cited |
| Mar 3, 2025 | Inspection | No violation found |
| Sep 12, 2024 | Inspection | No violation found |
| Aug 19, 2024 | Inspection | No violation found |
| Aug 16, 2024 | Report to the state | 1 deficiency cited |
| Jul 11, 2024 | Inspection | 2 deficiencies cited |
| May 9, 2024 | Inspection | No violation found |
| Apr 24, 2024 | Inspection | No violation found |
| Mar 1, 2024 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Sep 25, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 208 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 8 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 490 child care providers in Denton County, the middle value for deficiencies cited in the last three years was 3; this one had 19.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Milestones Academy of Texas This child care provider | 19 |
| Amigos Spanish Preschool | 3 |
| Kiddie Academy of Castle Hills | 8 |
| Angels Christian Preschool | 8 |
| Alphabest @ Prestwick ? Little Elm | 2 |
| The Learning Experience | 25 |
| Academy of Carlos Machado Jiu-Jitsu | 6 |
| Aspiring Angels Child Care | 0 |
| Twinkle N Tots Childcare & Development | 0 |
| The Goddard School | 1 |
| Lisd Summer Day Camp at Hebron Valley | 4 |
| Icastle | 8 |
| Pinnacle Montessori of Castle Hills | 4 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.