Trusting Hands Learning Center #2
A licensed child care center in Universal City, Texas 78148
2001 Pat Booker Rd, Universal City, Texas 78148. (210) 265-5870.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 25 deficiencies cited in the last three years Middle in Bexar County: 5
- 3 rated High by Texas, its most serious level (needs attention)
- 11 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
11 inspections on record. The latest, on Jul 7, 2026: 1 deficiency cited.
Rated High by Texas: Franchise Tax Delinquent, at the assessment on Jul 7, 2026
Rated High by Texas: AP Initial background checks submitted - At the time you contract with someone who requires a background check, at the inspection on Jul 1, 2026
Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Jun 24, 2025
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
25 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 7, 2026: assessment1 deficiency
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Franchise Tax Delinquent
“Recited: According to the Texas Comptroller website, the business entity’s Franchise Tax Account Status is Inactive/Forfeited. The operation is currently providing care to children with an inactive status.”
Jul 1, 2026: inspection3 deficiencies
-
AP Initial background checks submitted - At the time you contract with someone who requires a background check
“Two staff member who did not have a valid background check was present at the operation. One caregiver was the primary caregiver in a classroom. The second caregiver was the kitchen staff. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.”
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Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
“Re-cited one out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.”
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Director Annual Training - Less than 5 years experience
“Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26, 7.1.26:When reviewing the director’s annual training, there were two out of six hours completed in leadership/management.”
Jun 18, 2026: inspection4 deficiencies
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Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
“Re-cited two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.”
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Child/Caregiver Ratio - 18 Months Difference in Age
“There were 14 children in one classroom. The ages were the youngest 7 months,12 months, 14, months, 22 months, 2, 2,2, 3, 3, 3, 5, 5, 5, and the oldest was 8 years old.”
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Infant Care Area Furnishings and Equipment -Use of Safety Straps
“Three infants were using highchairs that did not have straps in them.”
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Director Annual Training - Less than 5 years experience
“Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26:When reviewing the director’s annual training, there were two out of six hours completed in leadership/management.”
Jun 3, 2026: inspection7 deficiencies
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Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
“One out of three employees did not have a first aid certificate completed and available to review.”
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Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
“When reviewing staff files, two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.”
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Annual Sanitation Inspection
“The health inspection was last completed on May 5, 2025.”
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Maintenance of Building, Grounds and Equipment
“Outside on the playground, there are overgrown trees along the fence. Weeds grow throughout the entire playground.”
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Requirement of Gas Leak Inspection
“The last gas inspection was completed on December 15, 2023.”
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Director Annual Training - Less than 5 years experience
“When reviewing the director’s annual training, there were two out of six hours completed in leadership/management.”
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Notification of Change in Space
“The infant room has been relocated, and infants are occupying the new space.”
Jun 24, 2025: inspection5 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“Annual fire inspection was not available for review. Last fire inspection was completed on 6/12/2024.”
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Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“Loose fill at the base of the side did not reach the required depth of 6 inches.”
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Required Admission Information - Emergency Contact
“Five out of the Eight children files reviewed, Have an emergency contact person’s who should not be the parent.”
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Activities for School-age - Provides Thinking Skills and Sensory Development
“In the school-age classroom, a wide variety of toys that meet age-appropriate expectations was observed.”
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Required Personnel Records - Required Affidavit (Form 2985)
“Two of the five staff files reviewed were missing a notarized affidavit for review.”
Dec 4, 2024: inspection2 deficiencies
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Infant Care Area Furnishings and Equipment -Use of Safety Straps
“Child was sitting in highchair feeding self with safety straps unfastened. Note: This was corrected at inspection when caregiver removed child from highchair.”
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Notification of Change in Space
“The operation moved the infant classroom to another classroom to provide additional space. The operation did not notify licensing of the move. Note: This was corrected at inspection when director notified licensing of the room changes.”
Jun 3, 2024: inspection2 deficiencies
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Inspect Fire Extinguishers Monthly
“Monthly fire extinguisher checks were not completed. The last check was completed on 7/2023.”
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Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
“Monthly carbon monoxide detector tests were not documented when completed. The last carbon monoxide test was last documented on 1/22/2024.”
Mar 5, 2024: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“Part of the wooden fence surrounding the outdoor play area was leaning forward into the outdoor play area.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 7, 2026 | Assessment | 1 deficiency cited |
| Jul 1, 2026 | Inspection | 3 deficiencies cited |
| Jun 18, 2026 | Inspection | 4 deficiencies cited |
| Jun 3, 2026 | Inspection | 7 deficiencies cited |
| Jul 14, 2025 | Inspection | No violation found |
| Jun 24, 2025 | Inspection | 5 deficiencies cited |
| Dec 4, 2024 | Inspection | 2 deficiencies cited |
| Jun 3, 2024 | Inspection | 2 deficiencies cited |
| Apr 4, 2024 | Inspection | No violation found |
| Mar 19, 2024 | Inspection | No violation found |
| Mar 5, 2024 | Inspection | 1 deficiency cited |
| Dec 21, 2023 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Jun 26, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 64 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 0 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 25.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Daughn Ynman | Not given |
| Jessica Hinton | Not given |
| Brighter Minds Day School | 4 |
| Trusting Hands Learning Center #2 This child care provider | 25 |
| Bezos Academy Universal City | 1 |
| Universal City United Methodist Preschool | 4 |
| Crown of Life Lutheran School | 3 |
| Eleanor Rodriguez | 2 |
| Alamo Heights United Methodist Weekday School | 12 |
| Country Home Learning Center #1, Ltd. | 5 |
| Judson at Stahl Kindercare | 21 |
| La Petite Toepperwein | 31 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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