Hearth Record

Trusting Hands Learning Center #2

A licensed child care center in Universal City, Texas 78148

2001 Pat Booker Rd, Universal City, Texas 78148. (210) 265-5870.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 25 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

25 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

11 inspections on record. The latest, on Jul 7, 2026: 1 deficiency cited.

Rated High by Texas: Franchise Tax Delinquent, at the assessment on Jul 7, 2026

Rated High by Texas: AP Initial background checks submitted - At the time you contract with someone who requires a background check, at the inspection on Jul 1, 2026

Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Jun 24, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

25 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

25 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jul 7, 2026: assessment1 deficiency
  • Franchise Tax Delinquent

    “Recited: According to the Texas Comptroller website, the business entity’s Franchise Tax Account Status is Inactive/Forfeited. The operation is currently providing care to children with an inactive status.”

    Rule 745.247. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 11, 2026. Correction verified: Sep 8, 2026.

Jul 1, 2026: inspection3 deficiencies
  • AP Initial background checks submitted - At the time you contract with someone who requires a background check

    “Two staff member who did not have a valid background check was present at the operation. One caregiver was the primary caregiver in a classroom. The second caregiver was the kitchen staff. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.”

    Rule 745.621(a)(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2026. Correction verified: Jul 2, 2026.

  • Training Requirements for Employees, Caregivers, and Directors - 24 Annual training

    “Re-cited one out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.”

    Rule 746.1301(a)(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 3, 2026. Correction verified: Jul 2, 2026.

  • Director Annual Training - Less than 5 years experience

    “Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26, 7.1.26:When reviewing the director’s annual training, there were two out of six hours completed in leadership/management.”

    Rule 746.1311(f)(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 2, 2026. Correction verified: Jul 7, 2026.

Jun 18, 2026: inspection4 deficiencies
  • Training Requirements for Employees, Caregivers, and Directors - 24 Annual training

    “Re-cited two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.”

    Rule 746.1301(a)(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 29, 2026. Correction verified: Jul 1, 2026.

  • Child/Caregiver Ratio - 18 Months Difference in Age

    “There were 14 children in one classroom. The ages were the youngest 7 months,12 months, 14, months, 22 months, 2, 2,2, 3, 3, 3, 5, 5, 5, and the oldest was 8 years old.”

    Rule 746.1605(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2026. Correction verified: Jul 1, 2026.

  • Infant Care Area Furnishings and Equipment -Use of Safety Straps

    “Three infants were using highchairs that did not have straps in them.”

    Rule 746.2407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2026. Correction verified: Jun 19, 2026.

  • Director Annual Training - Less than 5 years experience

    “Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26:When reviewing the director’s annual training, there were two out of six hours completed in leadership/management.”

    Rule 746.1311(f)(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 2, 2026. Correction verified: Jul 1, 2026.

Jun 3, 2026: inspection7 deficiencies
  • Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing

    “One out of three employees did not have a first aid certificate completed and available to review.”

    Rule 746.1301(a)(3)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2026. Correction verified: Jun 9, 2026.

  • Training Requirements for Employees, Caregivers, and Directors - 24 Annual training

    “When reviewing staff files, two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.”

    Rule 746.1301(a)(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 12, 2026. Correction verified: Jun 18, 2026.

  • Annual Sanitation Inspection

    “The health inspection was last completed on May 5, 2025.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2026. Correction verified: Jun 12, 2026.

  • Maintenance of Building, Grounds and Equipment

    “Outside on the playground, there are overgrown trees along the fence. Weeds grow throughout the entire playground.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 12, 2026. Correction verified: Jun 18, 2026.

  • Requirement of Gas Leak Inspection

    “The last gas inspection was completed on December 15, 2023.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 12, 2026. Correction verified: Jun 12, 2026.

  • Director Annual Training - Less than 5 years experience

    “When reviewing the director’s annual training, there were two out of six hours completed in leadership/management.”

    Rule 746.1311(f)(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 12, 2026. Correction verified: Jun 18, 2026.

  • Notification of Change in Space

    “The infant room has been relocated, and infants are occupying the new space.”

    Rule 746.301(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 3, 2026. Correction verified: Jun 18, 2026.

Jun 24, 2025: inspection5 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “Annual fire inspection was not available for review. Last fire inspection was completed on 6/12/2024.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 7, 2025. Correction verified: Jun 26, 2025.

  • Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

    “Loose fill at the base of the side did not reach the required depth of 6 inches.”

    Rule 746.4907(d). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 3, 2025. Correction verified: Jul 14, 2025.

  • Required Admission Information - Emergency Contact

    “Five out of the Eight children files reviewed, Have an emergency contact person’s who should not be the parent.”

    Rule 746.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2025. Correction verified: Jul 14, 2025.

  • Activities for School-age - Provides Thinking Skills and Sensory Development

    “In the school-age classroom, a wide variety of toys that meet age-appropriate expectations was observed.”

    Rule 746.2707(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 4, 2025. Correction verified: Jul 14, 2025.

  • Required Personnel Records - Required Affidavit (Form 2985)

    “Two of the five staff files reviewed were missing a notarized affidavit for review.”

    Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2025. Correction verified: Jul 14, 2025.

Dec 4, 2024: inspection2 deficiencies
  • Infant Care Area Furnishings and Equipment -Use of Safety Straps

    “Child was sitting in highchair feeding self with safety straps unfastened. Note: This was corrected at inspection when caregiver removed child from highchair.”

    Rule 746.2407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 4, 2024.

  • Notification of Change in Space

    “The operation moved the infant classroom to another classroom to provide additional space. The operation did not notify licensing of the move. Note: This was corrected at inspection when director notified licensing of the room changes.”

    Rule 746.301(2). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 4, 2024.

Jun 3, 2024: inspection2 deficiencies
  • Inspect Fire Extinguishers Monthly

    “Monthly fire extinguisher checks were not completed. The last check was completed on 7/2023.”

    Rule 746.5307(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 6, 2024. Correction verified: Jun 10, 2024.

  • Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation

    “Monthly carbon monoxide detector tests were not documented when completed. The last carbon monoxide test was last documented on 1/22/2024.”

    Rule 746.5537(a)(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 6, 2024. Correction verified: Jun 10, 2024.

Mar 5, 2024: inspection1 deficiency
  • Maintenance of Building, Grounds and Equipment

    “Part of the wooden fence surrounding the outdoor play area was leaning forward into the outdoor play area.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 19, 2024. Correction verified: Mar 19, 2024.

All 12 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jul 7, 2026Assessment1 deficiency cited
Jul 1, 2026Inspection3 deficiencies cited
Jun 18, 2026Inspection4 deficiencies cited
Jun 3, 2026Inspection7 deficiencies cited
Jul 14, 2025InspectionNo violation found
Jun 24, 2025Inspection5 deficiencies cited
Dec 4, 2024Inspection2 deficiencies cited
Jun 3, 2024Inspection2 deficiencies cited
Apr 4, 2024InspectionNo violation found
Mar 19, 2024InspectionNo violation found
Mar 5, 2024Inspection1 deficiency cited
Dec 21, 2023InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Jun 26, 2024.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 64 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 25.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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