Hands N Hands Childcare
A licensed child care center in San Antonio, Texas 78225
538 Surrey Ave, San Antonio, Texas 78225. (210) 332-5771.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 12 deficiencies cited in the last three years Middle in Bexar County: 5
- 3 rated High by Texas, its most serious level (needs attention)
- 15 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
15 inspections on record. The latest, on Apr 17, 2026: no violation found.
Rated High by Texas: Required Admission Information - Emergency Medical Authorization, at the inspection on Nov 25, 2024
Rated High by Texas: Required Immunizations, at the inspection on Nov 25, 2024
Rated High by Texas: Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children, at the inspection on Mar 13, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
12 deficiencies in 6 months of the last 36. Last cited Feb 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Feb 10, 2026: inspection2 deficiencies
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Notification of Change in Space
“The operation did not notify Childcare Regulation about a change of indoor space.”
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Children’s Records - Immunizations
“Four of the five children’s files evaluated did not have current immunization records available for review.”
May 30, 2025: inspection3 deficiencies
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Prohibited Equipment for Infants - Accordion Safety Gates
“An accordion gate was used in the infant room to block entry. Note: This was corrected at inspection when it was removed.”
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Safety Requirements for Active Play Equipment - Used According to Manufacturer’s Instructions
“Two swings in the after school playground have chains that are not secured per the manufacturer’s instructions.”
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Required Equipment in Vehicles - Information About Facility
“The two vehicles used for transportation do not have the name or phone number of the operation clearly visible on the vehicles.”
Nov 25, 2024: inspection4 deficiencies
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Required Admission Information - Emergency Medical Authorization
“Three out of the ten children records reviewed during inspection did not contain the authorization medical authorization information.”
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Required Immunizations
“Four out of the ten children’s files reviewed during inspection did not have immunization’s records.”
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Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
“Five out of the nine staff files reviewed during inspection did not have First Aid training.”
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Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
“Five out of nine staff files reviewed did not have CPR training.”
May 29, 2024: inspection1 deficiency
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Health Statement on File within 1 Week of Admission
“Two out the six children’s files evaluated did not have signed health statements.”
Mar 13, 2024: inspection1 deficiency
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Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“Cleaning solutions were observed underneath the sinks in the school age restrooms and were accessible to children. This was corrected when staff removed the cleaning solutions from restrooms.”
Jan 19, 2024: assessment1 deficiency
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Report Number of Employees
“The operation failed to submit the number of employees that have left their employment in 2023 by January 15th.”
2 deficiencies older than three years
Oct 23, 2023: inspection2 deficiencies
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Safety Requirements for Active Play Equipment - No Entrapment Openings
“At the time of inspection there was a four and a half inch gap under the barrier surrounding the playground platform. The rail going down the steps also has a gap that is over 3 1/2 inches wide.”
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Fenced Outdoor Activity Space
“The gate leading out of the playground was broken.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 17, 2026 | Inspection | No violation found |
| Feb 10, 2026 | Inspection | 2 deficiencies cited |
| Oct 6, 2025 | Inspection | No violation found |
| Sep 23, 2025 | Report to the state | No violation found |
| Aug 25, 2025 | Inspection | No violation found |
| Aug 13, 2025 | Report to the state | No violation found |
| Jul 10, 2025 | Inspection | No violation found |
| May 30, 2025 | Inspection | 3 deficiencies cited |
| Jan 13, 2025 | Inspection | No violation found |
| Dec 16, 2024 | Report to the state | No violation found |
| Nov 25, 2024 | Inspection | 4 deficiencies cited |
| Jul 26, 2024 | Inspection | No violation found |
| May 29, 2024 | Inspection | No violation found |
| May 29, 2024 | Inspection | 1 deficiency cited |
| Apr 15, 2024 | Inspection | No violation found |
| Mar 13, 2024 | Inspection | 1 deficiency cited |
| Jan 19, 2024 | Assessment | 1 deficiency cited |
| Oct 30, 2023 | Inspection | No violation found |
| Oct 23, 2023 | Inspection | 2 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued May 30, 2024.
- Its permit has conditions.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 93 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 3 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 12.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Y School Age Graebner Elementary | 1 |
| San Antonio Cottage Child Dev. Center | 18 |
| Hands N Hands Childcare This child care provider | 12 |
| Carino Child Care Center | 10 |
| Crown of Life Lutheran School | 3 |
| Eleanor Rodriguez | 2 |
| Alamo Heights United Methodist Weekday School | 12 |
| Country Home Learning Center #1, Ltd. | 5 |
| Judson at Stahl Kindercare | 21 |
| La Petite Toepperwein | 31 |
| La Petite Academy Judson | 4 |
| Valley Hi Baptist Academy | 49 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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