Hearth Record

Promise Kids Learning Academy

A licensed child care center in Houston, Texas 77099

11221 Bissonnet St, Houston, Texas 77099. (832) 379-3334.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 20 deficiencies in 5 months of the last 36. Last cited Jul 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

21 deficiencies cited in the last three years

The middle of the 2,139 child care providers in Harris County had 4.

9 inspections on record. The latest, on Jul 15, 2026: 1 deficiency cited.

Rated High by Texas: Franchise Tax Delinquent, at the assessment on Jul 15, 2026

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Mar 27, 2025

Rated High by Texas: Infant May Not Sleep in a Restrictive Device, at the inspection on Mar 27, 2025

3 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

20 deficiencies in 5 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

20 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jul 15, 2026: assessment1 deficiency
  • Franchise Tax Delinquent

    “The operations franchise tax is inactive.”

    Rule 745.247. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 22, 2026. Correction verified: Jul 29, 2026.

Mar 27, 2025: inspection10 deficiencies
  • Responsibilities of Caregivers - Know number of children responsible for

    “The caregiver in the infant class stated they were responsible for three children however five children were present in the room.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 9, 2025.

  • Infant May Not Sleep in a Restrictive Device

    “During today’s inspection I observed a four month old child asleep in a rocker.”

    Rule 746.2426(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 9, 2025.

  • Responsibilities of Caregivers - Know children’s names and ages

    “The caregiver in the infant classroom did not know the name and age of one of the children in the room. The caregiver was unable to provide this information upon request.”

    Rule 746.1205(a)(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 9, 2025.

  • Training Requirements for Employees, Caregivers, and Directors - Transportation training

    “Transportation training is needed for the center director.”

    Rule 746.1301(a)(7)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 28, 2025. Correction verified: Mar 28, 2025.

  • Child/Caregiver Ratio - 18 Months Difference in Age

    “During today’s inspection I observed five children in the infant classroom. The youngest child in the room was four months old and the oldest child was three years old. The oldest child in the room was more than eighteen months older than the youngest child.”

    Rule 746.1605(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 9, 2025.

  • Education Outside of U.S.

    “One staff members file had an education document written in a foreign language that has not been translated to English.”

    Rule 746.1111. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 18, 2025. Correction verified: Apr 27, 2025.

  • Documented Annual Training Area - 24 Hours Required

    “Two caregivers need 24 clock hours of annual training.”

    Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 18, 2025. Correction verified: Apr 22, 2025.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “Updated feeding instructions is needed for one child in care.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 31, 2025. Correction verified: Apr 9, 2025.

  • Children’s Records - Admission Information

    “Records were evaluated for ten children enrolled and the following was determined: 6 of 10 needed emergency contact information. 6 of 10 needed current immunization records. 1 of 10 needed release persons. 10 of 10 needed a parent signature showing receipt of the parents rights.”

    Rule 746.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 18, 2025. Correction verified: Apr 17, 2025.

  • Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)

    “A Pre-Employment Affidavit is needed for two staff members.”

    Rule 746.1105(4). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 31, 2025. Correction verified: Mar 31, 2025.

Sep 30, 2024: inspection5 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The last fire inspection was completed 06/09/2023.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 25, 2024. Correction verified: Nov 22, 2024.

  • Annual Sanitation Inspection

    “The last sanitation inspection was completed 06/09/2023.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 14, 2024. Correction verified: Oct 16, 2024.

  • Fire Extinguishers Serviced

    “The fire extinguisher in the kitchen is in need of servicing.”

    Rule 746.5307(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 7, 2024. Correction verified: Oct 31, 2024.

  • Liability Insurance Requirements - If No Insurance Then Must Provide Written Notification to Licensing Annually by Anniversary Date of Issuance

    “The annual notification for lack of liability insurance was not completed by 09/14/2024.”

    Rule 746.205(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 4, 2024. Correction verified: Sep 30, 2024.

  • First Aid Kit Incomplete - Tweezers

    “The first aid kit was missing tweezers.”

    Rule 746.4003(a)(8). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 4, 2024. Correction verified: Oct 16, 2024.

Feb 13, 2024: inspection2 deficiencies
  • Each Caregiver and the Director Must Have Current Training in pediatric CPR

    “One caregiver is in need of Pediatric CPR training.”

    Rule 746.1315(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 23, 2024. Correction verified: Mar 3, 2024.

  • Cots, Beds, Mats Labeled With Child’s Name

    “During this inspection I observed unlabeled nap mats. Note: This was corrected during inspection.”

    Rule 746.4503(b). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Feb 13, 2024.

Jan 5, 2024: report to the state2 deficiencies
  • Responsibilities of Caregivers - Know children responsible for

    “Based on the information obtained, it was determined a caregiver was not aware of which children they were responsible for.”

    Rule 746.1205(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 2, 2024. Correction verified: Feb 13, 2024.

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During this investigation, it was determined that a child was unsupervised on the outdoor playground for thirty-six minutes before being discovered.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 2, 2024. Correction verified: Feb 13, 2024.

Nov 17, 2023: inspection1 deficiency
  • Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler

    “Three cups in the toddler room did not have labels. Note: This was corrected during inspection.”

    Rule 746.2505(4)(A). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 17, 2023.

All 11 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jul 15, 2026Assessment1 deficiency cited
Mar 24, 2026InspectionNo violation found
Apr 9, 2025InspectionNo violation found
Mar 27, 2025Inspection10 deficiencies cited
Sep 30, 2024Inspection5 deficiencies cited
Feb 13, 2024Inspection2 deficiencies cited
Jan 9, 2024InspectionNo violation found
Jan 5, 2024Report to the state2 deficiencies cited
Dec 20, 2023InspectionNo violation found
Nov 17, 2023Inspection1 deficiency cited
Aug 31, 2023InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Mar 6, 2024.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 113 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 1 report to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 21.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 2,139 in Harris County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Promise Kids Learning Academy This child care provider21
KY Thi Nguyen2
Kiz Planet Learning Center24
Kim Thai2
Happiness Learning Center12
Quy Thi Nguyen1
Hum Pham22
Kidz School Daycare Learning Center15
Micheline Reese10
Winners Children Academy16
America’s Choice Child Care11
Sandra Brown Ratliff2
Thi Vo12

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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