Hearth Record

Creme School of Frisco

A licensed child care center in Frisco, Texas 75033

9375 Legacy Dr, Frisco, Texas 75033. (972) 464-4242.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 14 deficiencies in 7 months of the last 36. Last cited Jun 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

13 inspections on record. The latest, on Jun 30, 2026: 2 deficiencies cited.

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Nov 24, 2025

Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Feb 16, 2025

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the inspection on Feb 28, 2024

2 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

14 deficiencies in 7 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jun 30, 2026: inspection2 deficiencies

  • Documented Annual Training- Required Content

    “5 staff members are lacking communicable disease training.”

    Rule 746.1309(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 14, 2026. Correction verified: Jul 10, 2026.

  • Director Annual Training - Additional required topics

    “The director has safety trainings in this section that need to be completed.”

    Rule 746.1311(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 14, 2026. Correction verified: Jul 10, 2026.

Nov 24, 2025: report to the state2 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “This standard was evaluated for this investigation. Based on the information provided, the caregiver didn’t use good judgement by verifying that the infant was being fed the correct bottle.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 8, 2026. Correction verified: Jan 22, 2026.

  • Requirements for Feeding Infants - Label Bottles/Cups

    “This standard was evaluated for this investigation. Based on the information provided, an infant’s bottles weren’t labeled as required.”

    Rule 746.2419(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 8, 2026. Correction verified: Jan 22, 2026.

Feb 16, 2025: report to the state1 deficiency

  • Prohibited Punishments - Grabbing and Pulling

    “Based on the information received during the DFPS investigation it was determined that the caregiver pulled the child by the arm causing injury.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 3, 2025. Correction verified: Apr 15, 2025.

Aug 27, 2024: inspection3 deficiencies

  • Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less

    “Loose fill needs to be added to the outdoor play areas.”

    Rule 746.4907(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 27, 2024. Correction verified: Sep 25, 2024.

  • Children’s Records - Health Statement

    “1 child needs a health statement for child file.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 27, 2024. Correction verified: Sep 25, 2024.

  • Children’s Records - Vision and Hearing Screening

    “A child in care needs a hearing and vision screening for child file.”

    Rule 746.603(a)(6). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 27, 2024. Correction verified: Sep 25, 2024.

Jun 6, 2024: report to the state1 deficiency

  • Infant Care Area Furnishings and Equipment -Use of Safety Straps

    “Based on the information received during the investigation, the caregiver failed to properly use the highchair when she unfastened the safety straps while the infant was still sitting in the chair causing the child to fall out of the chair.”

    Rule 746.2407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 3, 2024. Correction verified: Aug 1, 2024.

Feb 28, 2024: inspection2 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “The operation had professional development on 2/19 and has changed the allergy list to where it isn’t confusing. A copy of the certificate will be provided once received from Kindercare. This standard was cited duirng today’s inspection when a caregiver was observed pushing a child in the head twice as they sat on the floor for storytime.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2024. Correction verified: Mar 8, 2024.

  • Safety - Areas Free From Hazards

    “Play equipment in the Toddler AB class is peeling and needs to be replaced. The play equipment was removed during today’s inspection and thrown out.”

    Rule 746.3701. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Feb 28, 2024.

Jan 16, 2024: report to the state3 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on the information received during the investigation, the caregivers didn’t practice good judgement by reviewing the posted food menu provided by the parent that listed that the child wasn’t to be served pancakes.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 14, 2024. Correction verified: Feb 28, 2024.

  • Report Situation Placing Children at Risk

    “Based on the information received during the investigation, the child was served pancakes containing eggs on 1/12/2024. The incident wasn’t reported to Licensing until 1/16/2024. The incident wasn’t reported by the required timeframe.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 14, 2024. Correction verified: Feb 28, 2024.

  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “Based on the information received during the investigation, the food allergy emergency plan wasn’t signed by the parent.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 21, 2024. Correction verified: Feb 28, 2024.

1 deficiency older than three years
Jun 21, 2023: inspection1 deficiency

  • Required Admission Information - Emergency Contact

    “Two child files were reviewed during today’s application inspection. Address for emergency contact is needed.”

    Rule 746.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 5, 2023. Correction verified: Jul 28, 2023.

All 18 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jun 30, 2026Inspection2 deficiencies cited
Jan 22, 2026InspectionNo violation found
Dec 4, 2025InspectionNo violation found
Nov 24, 2025Report to the state2 deficiencies cited
Nov 4, 2025InspectionNo violation found
Oct 31, 2025Report to the stateNo violation found
Aug 27, 2025InspectionNo violation found
Apr 15, 2025InspectionNo violation found
Feb 16, 2025Report to the state1 deficiency cited
Aug 27, 2024Inspection3 deficiencies cited
Aug 1, 2024InspectionNo violation found
Jun 10, 2024InspectionNo violation found
Jun 6, 2024Report to the state1 deficiency cited
Mar 8, 2024InspectionNo violation found
Feb 28, 2024Inspection2 deficiencies cited
Jan 18, 2024InspectionNo violation found
Jan 16, 2024Report to the state3 deficiencies cited
Jun 21, 2023Inspection1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Aug 17, 2023.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 313 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 5 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 14.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 647 in Collin County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Caring Little Friends of Saint Francis Preschool0
Fieldhouse USA19
Rare Learning Center5
Eldorado Parkway Kindercare22
Imagine Early Education and Childcare Frisco18
Life Time Kids Camp13
Creme School of Frisco This child care provider14
Kids USA Montessori of Frisco 241
Sunshine Day Care12
Eugenia AlexanderNot given
Rose Martinez5
Alphabest @ Rogers - Frisco13

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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