Eldorado Parkway Kindercare

A licensed child care center in Frisco, Texas 75033

11880 Legacy Dr., Frisco, Texas 75033. (469) 579-4171.

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

22 deficiencies cited in the last three years Middle in Collin County: 2
3 rated High by Texas, its most serious level (needs attention)
20 inspections on record
Not rated Texas Rising Star rating

The last 24 months 22 deficiencies in 7 months of the last 36. Last cited Oct 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

22 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

20 inspections on record. The latest, on Oct 6, 2026: 1 deficiency cited.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Oct 23, 2025

Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Jul 1, 2025

Rated High by Texas: Covering Infant’s Head or Crib, at the inspection on Mar 12, 2025

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

22 deficiencies in 7 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

22 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Oct 6, 2026: inspection1 deficiency

Safety - Areas Free From Hazards

“No rabbit poop was observed on the outdoor play areas. Damaged wall was observed in the preschool 1 classroom and needs to be repaired.”

Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 27, 2026. Correction verified: Oct 19, 2026.

Sep 1, 2026: inspection3 deficiencies

Infant Handwashing - Raised to Sink

“It was observed that a caregiver didn’t wash and infant’s hands after a diaper change.”

Rule 746.3421(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 1, 2026. Correction verified: Oct 6, 2026.
Safety - Areas Free From Hazards

“Chipping wall paint was observed in some of the classrooms. Rabbit poop was observed on the playground and damaged furniture was observed in an infant room.”

Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2026. Correction verified: Oct 6, 2026.
Written Feeding Instructions - Review and Update Every 30 Days

“One infant needsupdated infant feeding instructions.”

Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2026. Correction verified: Sep 2, 2026.

Jan 5, 2026: assessment2 deficiencies

Documented Annual Training Area - 24 Hours Required

“10 staff files were reviewed during today’s inspection. Remaining trainings still need to be provided for the five staff.”

Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 19, 2026. Correction verified: Apr 8, 2026.
Director Annual Training 30 Hours Required

“10 staff files were reviewed during today’s inspection. Remaining trainings still need to be provided for the five staff.”

Rule 746.1311(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 19, 2026. Correction verified: Apr 8, 2026.

Oct 23, 2025: inspection6 deficiencies

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“A staff member in the infant room was sleeping while an infant was in their lap.”

Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 23, 2025. Correction verified: Nov 6, 2025.
Immunization Records, Exceptions, and Exemptions Current

“10 child files reviewed during today’s inspection. 1 child needs an updated immunization record. 2 children need immunization records for file.”

Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2025. Correction verified: Nov 7, 2025.
Documented Annual Training Area - 24 Hours Required

“10 staff files were reviewed during today’s inspection. Current annual trainings are needed for 5 staff members.”

Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 24, 2025. Correction verified: Jan 5, 2026.
Director Annual Training 30 Hours Required

“Current annual trainings are needed for director.”

Rule 746.1311(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 24, 2025. Correction verified: Jan 5, 2026.
Required Personnel Records - Photo Identification

“A copy of 1 staff member’s id is needed for personnel file.”

Rule 746.901(9). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 30, 2025. Correction verified: Nov 7, 2025.
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation’s child-care program

“10 child files were reviewed. 4 children needed health statements for their child file. Health statements are still needed for two children.”

Rule 746.611(a)(1). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 14, 2025. Correction verified: Dec 30, 2025.

Jul 1, 2025: report to the state1 deficiency

Report Situation Placing Children at Risk

“This standard was evaluated for this investigation. Based on the information received, the operation didn’t report that a handgun was found in an infant’s diaper bag as required by the minimum standards.”

Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 17, 2025. Correction verified: Aug 1, 2025.

Mar 12, 2025: inspection3 deficiencies

Covering Infant’s Head or Crib

“An infant in the Infant 1 classroom was observed sleeping in a crib with the infant’s headband covering the infants nose, eyes and part of mouth.”

Rule 746.2429. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 12, 2025. Correction verified: Mar 26, 2025.
Written Operational Policies - Type of Physical Activity

“The type of physial activities both structured and unstructured need to be added to policies.”

Rule 746.501(a)(18)(C). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 26, 2025. Correction verified: Mar 26, 2025.
Written Operational Policies - Criteria for Extreme Weather

“Extreme weather criteria needs be added to operational policies.”

Rule 746.501(a)(18)(F). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 26, 2025. Correction verified: Mar 26, 2025.

Mar 26, 2024: inspection6 deficiencies

Food Allergy Emergency Plan Signed by Parents and Health Care Professional

“Plan for one child in care needs the parent’s and physician’s signature.”

Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: Apr 30, 2024.
Documented Annual Training - 6 Hours of annual training required

“6 hours of training is needed in one or more of these topics: child growth and development, guidance and discipline, age-appropriate curriculum and teacher-child interaction.”

Rule 746.1309(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 31, 2024.
Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment

“3 staff members need to complete abuse/neglect training.”

Rule 746.1309(c). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: Apr 30, 2024.
Documented Annual Training- Required Content

“5 staff members need to completing the following trainings in this section: emergency preparedness, communicable disease/immunization, preventing, controlling and responding to emergencies due to food or allergic reaction, building and physical premises safety and handling, storing and disposing hazardous materials.”

Rule 746.1309(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 31, 2024.
Director Annual Training - Additional required topics

“The director needs to complete the following trainings in this section: emergency preparedness, communicable disease/immunization, preventing, controlling and responding to emergencies due to food or allergic reaction, building and physical premises safety and handling, storing and disposing hazardous materials.”

Rule 746.1311(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 31, 2024.
Children’s Records - Immunizations

“Updated immunization records are needed for 4 children that are enrolled at the operation.”

Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: Apr 30, 2024.

17 deficiencies older than three years

Jun 15, 2023: inspection1 deficiency

Children Handwashing After Toileting or Diapering

“It was observed during today’s walk through that a caregiver didn’t wash children’s hands after a diaper change.”

Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 29, 2023. Correction verified: Jun 28, 2023.

Jun 13, 2023: report to the state3 deficiencies

AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“A caregiver in direct contact with children was present at the operation doesn’t have a background check.”

Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 16, 2023. Correction verified: Jun 16, 2023.
Discipline - Positive Methods of Discipline and Guidance

“Based on the information received during the investigation the caregiver failed to use positive methods of discipline when trying to instruct the child to clean up toys in the classroom.”

Rule 746.2803(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Aug 2, 2023.
Employee Handwashing After Diapering a Child

“It was observed during today’s walk through that a caregiver didn’t wash children’s hands after a diaper change.”

Rule 746.3415(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 29, 2023. Correction verified: Jun 28, 2023.

Feb 15, 2023: inspection1 deficiency

Maintenance of Building, Grounds and Equipment

“Alarms in two of the classrooms aren’t properly working or attached to the exit doors in the classroom.”

Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 15, 2023. Correction verified: Apr 14, 2023.

Oct 11, 2022: inspection1 deficiency

Documentation of Fire Inspection

“Operation doesn’t have documentation of receint fire inspection.”

Rule 746.5103. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 25, 2022. Correction verified: Oct 17, 2022.

Jun 21, 2022: inspection3 deficiencies

AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“The director was present at the operation on June 20th prior to background results being received that afternoon.”

Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 21, 2022. Correction verified: Jun 21, 2022.
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“A child two years of age was observed in a classroom with children as old as five years of age during today’s inspection.”

Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 21, 2022. Correction verified: Jul 8, 2022.
Report Situation Placing Children at Risk

“A child walked out of the building through a classroom exit leading to the parking lot while in care on 6/17/2022 and 6/20/2022. The operation didn’t report the second incident on 6/20/2022 to licensing.”

Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 21, 2022. Correction verified: Jul 8, 2022.

Jun 17, 2022: report to the state1 deficiency

Responsibilities of Caregivers - Supervision of Children

“A child walked out of the operation through a classroom exit door leading to the operation’s parking lot. The caregiver didn’t know that the child had walked out of the operation until alerted by children in the classroom.”

Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 11, 2022. Correction verified: Jul 11, 2022.

Jun 10, 2022: report to the state6 deficiencies

AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“Director was present at the operation and in direct contact with children prior to a background check.”

Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 15, 2022. Correction verified: Jun 15, 2022.
Director Responsibilities - Direct Care for No More Than 10 Hours

“Based on the information received during the investigation caregivers have been providing over ten hours of direct child care during a 24-hour period.”

Rule 746.1003(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 7, 2022. Correction verified: Jul 8, 2022.
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“A 10 year old child was observed in the Discovery Preschool 1 classroom with children 3 and 4 years of age. Staff did not use good judgement when placing an older child in this classroom.”

Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 14, 2022. Correction verified: Jul 8, 2022.
AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age

“One infant less than 12 months of age was observed napping with a pacifier attached to the infant’s clothing.”

Rule 746.2415(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 14, 2022. Correction verified: Jun 21, 2022.
Report Change in Director

“Licensing wasn’t notified that former Director Sydney Alexander is no longer at the operation.”

Rule 746.303(a)(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 15, 2022. Correction verified: Jun 21, 2022.
Children Handwashing After Toileting or Diapering

“Caregiver in the Discovery Preschool 1 room didn’t wash child’s hand after change.”

Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 14, 2022. Correction verified: Jun 21, 2022.

Nov 29, 2021: inspection1 deficiency

Food Allergy Emergency Plan Signed by Parents and Health Care Professional

“Two children with a diagnosed severe food allergy need a parent’s signature on their food allergy emergency plan.”

Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 13, 2021. Correction verified: Dec 2, 2021.

All 25 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Oct 6, 2026	Inspection	1 deficiency cited
Sep 1, 2026	Inspection	3 deficiencies cited
Jan 5, 2026	Assessment	2 deficiencies cited
Nov 6, 2025	Inspection	No violation found
Oct 23, 2025	Inspection	6 deficiencies cited
Jul 2, 2025	Inspection	No violation found
Jul 1, 2025	Report to the state	1 deficiency cited
Mar 26, 2025	Inspection	No violation found
Mar 12, 2025	Inspection	3 deficiencies cited
Mar 26, 2024	Inspection	6 deficiencies cited
Aug 2, 2023	Inspection	No violation found
Jun 28, 2023	Inspection	No violation found
Jun 15, 2023	Inspection	1 deficiency cited
Jun 13, 2023	Report to the state	3 deficiencies cited
Apr 14, 2023	Inspection	No violation found
Feb 15, 2023	Inspection	1 deficiency cited
Oct 11, 2022	Inspection	1 deficiency cited
Jul 8, 2022	Inspection	No violation found
Jun 21, 2022	Inspection	3 deficiencies cited
Jun 17, 2022	Report to the state	1 deficiency cited
Jun 14, 2022	Inspection	No violation found
Jun 10, 2022	Report to the state	6 deficiencies cited
Feb 17, 2022	Inspection	No violation found
Jan 6, 2022	Inspection	No violation found
Nov 29, 2021	Inspection	1 deficiency cited

Is it licensed?

Licensed Center, permit issued Apr 7, 2022.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 165 children.

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
4 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Not rated in Texas Rising Star.

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 22.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 647 in Collin County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Caring Little Friends of Saint Francis Preschool	0
Fieldhouse USA	19
Rare Learning Center	5
Eldorado Parkway Kindercare This child care provider	22
Imagine Early Education and Childcare Frisco	18
Life Time Kids Camp	13
Creme School of Frisco	14
Kids USA Montessori of Frisco 2	41
Sunshine Day Care	12
Eugenia Alexander	Not given
Rose Martinez	5
Alphabest @ Rogers - Frisco	13

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.