Tender Tots
A licensed child care home in Pflugerville, Texas 78660
13900 Cambourne Dr, Pflugerville, Texas 78660. (914) 258-6994.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Oct 30, 2026.
- 7 deficiencies cited in the last three years Middle in Travis County: 3
- 2 rated High by Texas, its most serious level (needs attention)
- 12 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 624 child care providers in Travis County had 3.
12 inspections on record. The latest, on Oct 13, 2026: no violation found.
Rated High by Texas: Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device, at the inspection on Aug 18, 2026
Rated High by Texas: Prohibited Punishments - Restrictive Device for Time Out, at the report to the state on Jul 11, 2026
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 30, 2026. Updated daily.
When those deficiencies happened
7 deficiencies in 3 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.
Aug 18, 2026: inspection4 deficiencies
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Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
“Children were observed sitting down without being given an alternate activity for an extended amount of time.”
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Prohibited Equipment for Infants - Baby Walkers
“An infant was placed in a baby walker during the inspection. This was corrected at inspection when the caregiver removed the infant from the baby walker and the operation removed the baby walker”
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Discipline - Use Positive Methods of Discipline and Guidance
“A caregiver was observed tapping a child’s leg and not using positive methods of discipline.”
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Adequate Lighting During Naptime
“There was inadequate lighting in the naproom at the time of the inspection.”
Jul 11, 2026: report to the state2 deficiencies
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Prohibited Punishments - Restrictive Device for Time Out
“Information obtained throughout the investigation shows the operation placed a child in a restrictive device multiple times as a means of managing a child’s behavior until the child’s meltdown had subsided. The use of the restrictive device limited the child’s ability to move freely during this time.”
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Discipline - Use Positive Methods of Discipline and Guidance
“Information obtained throughout the investigation shows that a caregiver used physical contact as a method of discipline rather than using positive guidance techniques that encourage the child’s self-esteem, self-control, and self-direction.”
Oct 24, 2025: inspection1 deficiency
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Caregivers Required Annual Training-Required Topics without hour restriction
“The primary caregiver was missing specific topics of the required annual trainings.”
2 deficiencies older than three years
Jun 27, 2023: inspection1 deficiency
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Children’s Records - Immunizations
“Three of the seven children records reviewed did not have current immunization records on file.”
Aug 10, 2022: inspection1 deficiency
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Primary Caregiver in Licensed Home Qualifications - Proof of Training (A-J)
“Proof of trainings were not available for review.”
All 14 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 13, 2026 | Inspection | No violation found |
| Sep 1, 2026 | Inspection | No violation found |
| Aug 18, 2026 | Inspection | 4 deficiencies cited |
| Aug 14, 2026 | Report to the state | No violation found |
| Jul 15, 2026 | Inspection | No violation found |
| Jul 11, 2026 | Report to the state | 2 deficiencies cited |
| Oct 24, 2025 | Inspection | 1 deficiency cited |
| Dec 4, 2024 | Inspection | No violation found |
| Jan 17, 2024 | Inspection | No violation found |
| Jun 27, 2023 | Inspection | 1 deficiency cited |
| Dec 20, 2022 | Inspection | No violation found |
| Nov 18, 2022 | Inspection | No violation found |
| Oct 19, 2022 | Inspection | No violation found |
| Aug 10, 2022 | Inspection | 1 deficiency cited |
Is it licensed?
- Licensed Child-Care Home, permit issued Jan 2, 2023.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 12 children.
Texas HHSC, child care operations. Released Oct 30, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 2 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 30, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Oct 30, 2026. Updated daily.
How does it compare nearby?
- Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 7.
Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Tender Tots This child care provider | 7 |
| Immanuel Lutheran Day School | 11 |
| Pflugerville Montessori House | 12 |
| Pisd Riojas Elementary Extended Day Program | 2 |
| Pisd Barron Elementary Extended Day Program | 5 |
| Pisd Highland Park Elementary Extended Day Program | 5 |
| Pisd Murchison Elementary Extended Day Program | 3 |
| Pisd Rowe Lane Elementary Extended Day Program | 5 |
| Pisd Pflugerville Elementary Extended Day Program | 3 |
| Pisd Springhill Elementary Extended Day Program | 4 |
| Pisd Wieland Elementary Extended Day Program | 4 |
| Pisd Windermere Elementary Extended Day Program | 10 |
| Dione Lewis | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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