Hearth Record

Lan Zhang

A licensed child care home in Plano, Texas 75025

620 Mossycup Oak Dr, Plano, Texas 75025. (626) 434-0723.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 4 deficiencies in 2 months of the last 36. Last cited Sep 2026. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

9 inspections on record. The latest, on Sep 2, 2026: 1 deficiency cited.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

4 deficiencies in 2 months of the last 36. Last cited Sep 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 2, 2026: inspection1 deficiency
  • Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR

    “Staff did not have current CPR/First Aid Training.”

    Rule 747.1303(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 16, 2026. Correction verified: Sep 9, 2026.

Oct 13, 2025: inspection3 deficiencies
  • Training Requirements for Caregivers Licensed -24 hours Annual Training

    “The assistant caregiver did not have any training hours complete for the last complete year.”

    Rule 747.1303(4)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 15, 2025. Correction verified: Nov 30, 2025.

  • Requirements for Swings - Not Attached to a Composite Structure

    “There is a composite play structure at the operation. This was corrected at inspection when the provider stated that this structure will no longer be used by children in care.”

    Rule 747.4501(c). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 13, 2025.

  • Children’s Records - Health Statement

    “Of the 10 children’s records reviewed, 6 did not have a health statement.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2025. Correction verified: Oct 23, 2025.

Nov 28, 2023: inspection5 deficiencies
  • Orientation Required for Caregivers-Overview of Minimum Standards

    “The assistant did not have an orienation in file available for review.”

    Rule 747.1301(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 5, 2023. Correction verified: Jan 5, 2024.

  • Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

    “Primary caregiver and assistant did not have a valid up to date CPR/First aid required training available for review.”

    Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 12, 2023. Correction verified: Jan 8, 2024.

  • Cots, Beds, Mats Labeled With Child’s Name

    “Cots/mats were not labeled during the visit.”

    Rule 747.4303(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 12, 2023. Correction verified: Nov 29, 2023.

  • Written Operational Policies - Procedures for Parental Visits

    “The parent handbook did not have the following items to review during the visit: procedures for parents to visit, procedures to review inspection/access minimum standards, and instructions on how to access HHS website.”

    Rule 747.501(9). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 5, 2023. Correction verified: Jan 4, 2024.

  • Personnel Records - Required Affidavit

    “Assistant hire date was September 2023 and no affidavit was available for review during the visit.”

    Rule 747.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 5, 2023. Correction verified: Jan 12, 2024.

14 deficiencies older than three years
Jan 19, 2023: inspection5 deficiencies
  • Children’s Products- Annual Certification

    “The CPSC post was last updated on 11/2021.”

    Rule 747.3935(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 25, 2023. Correction verified: Feb 24, 2023.

  • Written Operational Policies - Promotion of Physical Activity

    “Promotion for physical outdoor and indoor activity was not available for review in the parent handbook.”

    Rule 747.501(8). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 31, 2023. Correction verified: Feb 28, 2023.

  • Children’s Records - Health Statement

    “3 out of 9 children’s files did not have a health statement from the doctor available for review.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 31, 2023. Correction verified: Mar 2, 2023.

  • Personnel Records

    “The assistant was missing a few items when reviewing her file to include: affidavit, orientation, and high school diploma.”

    Rule 747.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 31, 2023. Correction verified: Feb 21, 2023.

  • Personnel Records- Training Hours

    “Staff did not have annual training hours complete. Primary caregiver had 14 hours out of 30 and assistant had 0 hours out of 30.”

    Rule 747.901(5). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 31, 2023. Correction verified: Feb 6, 2023.

Aug 10, 2022: inspection3 deficiencies
  • Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures

    “Emergency preparness plan was not available for review during the visit.”

    Rule 747.5003(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 16, 2022. Correction verified: Aug 28, 2022.

  • Mounting of Fire Extinguishers

    “Fire extinguisher was not mounted and left on the floor of the pantry.”

    Rule 747.5105. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 16, 2022. Correction verified: Aug 12, 2022.

  • Records Maintained and Made Available - Safety Drills Documentation

    “The fire drills last recorded were on 1/2021 and 2/2022. No continuation on the drills were observed.”

    Rule 747.801(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 16, 2022. Correction verified: Aug 25, 2022.

Jan 12, 2022: inspection5 deficiencies
  • Required Admission Information - Emergency Medical Authorization

    “At the time of inspection one child did not have the authorization for emergency medical attention completed on his admission form.”

    Rule 747.605(12). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 19, 2022. Correction verified: Feb 8, 2022.

  • Required Immunizations

    “At the time of inspection one child did not have his most current immunization record or vision/hearing screening on file for review.”

    Rule 747.613(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 26, 2022. Correction verified: Feb 8, 2022.

  • Primary Caregiver Annual Training -30 Hours Required

    “At the time of inspection, the provider nor her assistant had begun any training hours for review.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 26, 2022. Correction verified: Feb 8, 2022.

  • Records Maintained and Made Available - Safety Drills Documentation

    “At the time of inspection the provider had not completed any safety drills with the children in care. No documentation of these drills were made available.”

    Rule 747.801(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 26, 2022. Correction verified: Feb 8, 2022.

  • Signed Admission Form

    “At the time of inspection two children did not have any admissions information on file for review. Parents had not signed the admissions forms.”

    Rule 747.607. Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 19, 2022. Correction verified: Feb 8, 2022.

Dec 22, 2021: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “At the time of inspection the provider’s assistant was present in the home without a background check request or clearance. The provider had not requested a background check for the assistant and she was observed in direct care with the children in care.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 23, 2021. Correction verified: Dec 23, 2021.

All 9 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 2, 2026Inspection1 deficiency cited
Oct 13, 2025Inspection3 deficiencies cited
Oct 24, 2024InspectionNo violation found
Nov 28, 2023Inspection5 deficiencies cited
Jan 19, 2023Inspection5 deficiencies cited
Aug 10, 2022Inspection3 deficiencies cited
Mar 17, 2022InspectionNo violation found
Jan 12, 2022Inspection5 deficiencies cited
Dec 22, 2021Inspection1 deficiency cited

Is it licensed?

  • Licensed Child-Care Home, permit issued Mar 29, 2022.
  • Licensed for ages: Toddler, Pre-Kindergarten, School.
  • Capacity: 12 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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