Genstar Montessori Academy
A licensed child care center in Plano, Texas 75025
10205 Custer Rd, Plano, Texas 75025. (972) 544-6652.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 8 deficiencies cited in the last three years Middle in Collin County: 2
- 6 rated High by Texas, its most serious level (needs attention)
- 24 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
24 inspections on record. The latest, on Oct 27, 2026: no violation found.
Rated High by Texas: AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age, at the inspection on Apr 15, 2026
Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Jan 24, 2024
Rated High by Texas: Responsibilities of Caregivers - Know children responsible for, at the inspection on Dec 28, 2023
3 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
8 deficiencies in 5 months of the last 36. Last cited Apr 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Apr 15, 2026: inspection1 deficiency
-
AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.”
May 5, 2025: inspection1 deficiency
-
CPR Training and Recertification Adhere to Guidelines-skill based
“Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.”
Jun 6, 2024: inspection1 deficiency
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Child/ Caregiver Ratio - 13 or More Children
“In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.”
Jan 24, 2024: report to the state1 deficiency
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Report Situation Placing Children at Risk
“Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.”
Dec 28, 2023: inspection2 deficiencies
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Responsibilities of Caregivers - Know children responsible for
“Two out of seven teachers did not know how many children they had in care during the visit.”
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Infant May Not Sleep in a Restrictive Device
“Five month old infant was observed sleeping on a restrictive device.”
Dec 19, 2023: report to the state2 deficiencies
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Report Situation Placing Children at Risk
“Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.”
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Parental Communication - Situation that Placed a Child at Risk
“Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.”
13 deficiencies older than three years
Jun 21, 2023: inspection1 deficiency
-
Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
“The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.”
Jan 17, 2023: inspection1 deficiency
-
Safety Requirements for Cribs - Snug Fitting Sheets
“An infant was napping on a crib with loose sheets. Infant was 10 months of age.”
Dec 21, 2022: report to the state1 deficiency
-
Responsibilities of Caregivers - Supervision of Children
“Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.”
Aug 25, 2022: inspection2 deficiencies
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Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“Infant’s crib with napping infant in the 0-12 Month classroom was placed by the exit door.”
-
Required Records Maintained and Made Available - Personnel and Training Records
“The staff files were not complete and available for review.”
Aug 9, 2022: inspection7 deficiencies
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Responsibilities of Caregivers - Know Group Responsible For
“The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.”
-
Responsibilities of Caregivers - Children in Control
“The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.”
-
Garbage Inaccessible to Children; Maintained in Sanitary Manner
“The garbage can had no top covering the garbage. Located next the sink.”
-
Employee Handwashing After Assisting a Child with Toileting
“Staff in 2 classrooms did not wash hands after assisting toileting for children.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.”
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Children’s Records - Immunizations
“2 out of 10 children did not have an updated or actual vaccination record available for review.”
-
Required Records Maintained and Made Available - Children’s Product Certification
“The latest CPSC form provided was last updated on 5/21/21.”
Nov 4, 2021: report to the state1 deficiency
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Responsibilities of Caregivers- Supervision of Children
“This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.”
All 31 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 27, 2026 | Inspection | No violation found |
| Oct 5, 2026 | Inspection | No violation found |
| Oct 2, 2026 | Report to the state | No violation found |
| Apr 24, 2026 | Inspection | No violation found |
| Apr 15, 2026 | Inspection | 1 deficiency cited |
| May 5, 2025 | Inspection | 1 deficiency cited |
| Jun 20, 2024 | Inspection | No violation found |
| Jun 6, 2024 | Inspection | 1 deficiency cited |
| Feb 8, 2024 | Inspection | No violation found |
| Feb 7, 2024 | Report to the state | No violation found |
| Jan 25, 2024 | Inspection | No violation found |
| Jan 24, 2024 | Report to the state | 1 deficiency cited |
| Jan 9, 2024 | Inspection | No violation found |
| Dec 28, 2023 | Inspection | 2 deficiencies cited |
| Dec 19, 2023 | Report to the state | 2 deficiencies cited |
| Oct 5, 2023 | Inspection | No violation found |
| Aug 10, 2023 | Inspection | No violation found |
| Jun 21, 2023 | Inspection | 1 deficiency cited |
| Feb 6, 2023 | Inspection | No violation found |
| Jan 17, 2023 | Inspection | 1 deficiency cited |
| Dec 22, 2022 | Inspection | No violation found |
| Dec 21, 2022 | Report to the state | 1 deficiency cited |
| Sep 14, 2022 | Inspection | No violation found |
| Aug 25, 2022 | Inspection | 2 deficiencies cited |
| Aug 9, 2022 | Inspection | 7 deficiencies cited |
| Feb 14, 2022 | Inspection | No violation found |
| Jan 25, 2022 | Inspection | No violation found |
| Jan 21, 2022 | Report to the state | No violation found |
| Dec 16, 2021 | Inspection | No violation found |
| Nov 5, 2021 | Inspection | No violation found |
| Nov 4, 2021 | Report to the state | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Oct 9, 2019.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 267 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 7 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 8.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Fara Children House | 0 |
| Ekta Zalavadia | 0 |
| Joy to the World | 1 |
| Little Bakers | 2 |
| Genstar Montessori Academy This child care provider | 8 |
| A Mother’s Touch Childcare, LLC | 4 |
| Little Angel’s Daycare | 2 |
| Teremok | 7 |
| Challenger School | 1 |
| Lan Zhang | 9 |
| Little Marvels Montessori | 6 |
| Discovery Montessori Academy North Plano | 7 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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