Heaven’s Hands Learning Center

Infant Care Area Furnishings and Equipment - Hand-washing Sink

“During an investigation it was found that children were being kept in a room not equipped for that age group. During the unannounced inspection all children were present in rooms with proper equipment.”

Rule 746.2405(4). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 28, 2023.

AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

“It was found that a caregiver with provisions was alone with a child.”

Rule 745.635(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2023. Correction verified: May 9, 2023.

Prohibited Punishments - No Harsh, Cruel or Unusual

“Based on evidence gathered it was found that a caregiver spanked a child.”

Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 24, 2023. Correction verified: Jun 9, 2023.

Safety - Air Conditioners, Fans, Heaters Safeguarded

“During the inspection, the fencing around the AC units on the playground have holes and are in need of repair.”

Rule 746.3701(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 12, 2023. Correction verified: Apr 26, 2023.

Cots, Beds, Mats Labeled With Child’s Name

“In two separate classrooms, I heard caregivers indicated that the children can sleep on any cot or mat that was laid out for the children.”

Rule 746.4503(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 12, 2023. Correction verified: Apr 26, 2023.

Training Requirements for Employees and Caregivers - Pre-service Training

“2 of the 6 files reviewed were missing pre-service training hours.”

Rule 746.1301(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 4, 2022. Correction verified: Nov 4, 2022.

AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“During the monitoring inspection it was found that there was a caregiver present at the operation with direct access to the children before their FBI fingerprint results were in.”

Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 23, 2022. Correction verified: Jul 11, 2022.

Child/ Caregiver Ratio - 13 or More Children

“During the investigation inspection it was observed that there was six infants ranging from 13 months - 19 months with one caregiver. This classroom was over ratio by one infant.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 22, 2022. Correction verified: Jul 11, 2022.

Operation Open to Parents At All Times

“During the investigation inspection it was found that parents were not being given access to the operation.”

Rule 746.201(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 11, 2022.

Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

“The operation has failed to follow up within 7 days for 2 pending Background Check submissions. The submission for 2/15/2022 has been pending for 31 days and the submission for 2/16/2022 has been pending for 30 days.”

Rule 745.651(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 17, 2022. Correction verified: Mar 17, 2022.

AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“One caregiver was present with pending background checks. This subject was the only staff present in the classroom with a group of children. *The staff was sent home until background checks have cleared.”

Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 29, 2021. Correction verified: Dec 3, 2021.

Naptime Child/Caregiver Ratio - Additional Employees Required

“The operation did not have a back-up staff or floater to cover staff breaks or cover the classroom when a staff had to be dismissed. **This was corrected at inspection when the director and front officel staff was able to take over caregiver responsibilities.”

Rule 746.1613(a)(5). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 29, 2021.

Documentation of Annual Sanitation Inspection

“The operation has not obtained the Day Care Sanitation inspection for 2021. The last Sanitation Inspection report posted is for 6/2/2020.”

Rule 746.3403. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2021. Correction verified: Dec 3, 2021.

Documentation of Fire Inspection

“The operation has not obtained the annual fire inspection for 2021. The last fire inspection was conducted on 5/29/2020.”

Rule 746.5103. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2021. Correction verified: Dec 3, 2021.

Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

“The operation has failed to update the Background Check Person List as the submission for 1 subject has been pending since 10/26/2021 and a second submission for the same subject has been pending since 11/2/2021. Another subject has been pending since 10/26/2021. The list was last validated on 11/04/2021. **This was corrected at inspection when the subjects were removed from the list.”

Rule 745.651(1). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 29, 2021.

Children’s Products- Annual Certification

“The operation has not renewed the certification for the CPSC review for 2021.”

Rule 746.4135(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2021. Correction verified: Dec 3, 2021.

Children’s Records Maintained

“The operation could not locate the record for one child that was being picked up by a relative. The file was not available to verify the authorization for the relative to pick up the child.”

Rule 746.603(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 29, 2021.

Required Personnel Records

“*The personnel records for one staff was not available to review during the inspection. *One staff file was incomplete and missing all of the required documentation. * The hire date was not listed for 4 staff.”

Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 3, 2021. Correction verified: Dec 3, 2021.

Posting Requirements - List entitled “Current Employees”--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name

“The operation did not have a current employee list posted. The lists posted did not have the name of all staff that was present on the day of inspection.”

Rule 746.401(9). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 29, 2021. Correction verified: Dec 3, 2021.