Bright Horizons at Legacy

Naptime Child/Caregiver Ratio - Groups Not Combined Not Reduced

“There was one caregiver in a room with a specified age group of 12-17 months with 6 children during naptime. Ratios for infants can never be reduced and the correct ratio for the specified age group is 1 caregiver to 5 children. This was corrected at inspection when a second caregiver was asked to come into the room.”

Rule 746.1613(a)(2). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 7, 2026.

Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“Caregivers did not demonstrate good judgement when a child sustained an injury on the playground. Caregivers observed the child fall and catch themselves with both arms, and the child was crying and holding their arm after. Caregivers provided ice but did not alert management or seek another opinion on the injury.”

Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 26, 2026. Correction verified: Jul 7, 2026.

Prohibited Punishments - Corporal Punishment

“Through an investigation, it was found that a caregiver hit a child with an open hand.”

Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 26, 2026. Correction verified: Jul 7, 2026.

AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization

“A parent was not notified of an injury that resulted in a fracture. The child fell asleep while icing their arm and when transitioning classes was holding the arm and crying.”

Rule 746.307(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 26, 2026. Correction verified: Jul 7, 2026.

Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

“This standard was found to be deficient when a caregiver admitted to using her personal cell phone while responsible for supervising children.”

Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 16, 2026. Correction verified: Jan 22, 2026.

Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

“This standard was found to be deficient when a caregiver admitted to using her personal cell phone while responsible for supervising children.”

Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 16, 2026. Correction verified: Jan 16, 2026.

Required Personnel Records - Required Affidavit (Form 2985)

“4 staff personnel files were missing notarized employment affidavits.”

Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 9, 2024.

AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

“This standard was evaluated as a part of a DFPS investigation and was found to be deficient.”

Rule 746.1201(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 7, 2024.

Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation

“A caregiver who witnessed an incident that was suspected abuse, neglect did not report it.”

Rule 746.1201(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 7, 2024.

Prohibited Punishments - Grabbing and Pulling

“A caregiver pulled a child’s arm and put the child harshly in the chair.”

Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 7, 2024.

Prohibited Punishments - Humiliating, Rejecting, Yelling

“A caregiver yelled at a child and used harsh language.”

Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 26, 2024. Correction verified: May 7, 2024.