Lionheart Childrens Academy
A licensed child care center in Plano, Texas 75075
3665 W President George Bush H, Plano, Texas 75075. (972) 930-5767.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 15 deficiencies cited in the last three years Middle in Collin County: 2
- 9 rated High by Texas, its most serious level (needs attention)
- 45 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
45 inspections on record. The latest, on Oct 30, 2026: no violation found.
Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Apr 10, 2026
Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on Sep 19, 2024
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jul 2, 2024
6 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
11 deficiencies in 7 months of the last 36. Last cited Apr 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Apr 10, 2026: inspection3 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“Infant feeding sheets in two infant rooms were not updated.”
-
Cots, Beds, Mats Labeled With Child’s Name
“Cots in four of the classrooms were not labeled.”
Mar 24, 2026: assessment1 deficiency
-
Report Change in Director
“The operation made a change in Director on 3/2/2026 and did not notify licensing.”
Sep 19, 2024: report to the state2 deficiencies
-
Prohibited Punishments - Corporal Punishment
“A caregiver was observed popping a child on the hand and on the back of the head.”
-
Complying with Laws and Rules
“The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.”
Jul 2, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.”
Jun 27, 2024: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.”
Apr 26, 2024: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.”
-
Caregivers Have Access to Tracking System
“The caregiver failed to use the tracking system appropriately.”
Mar 4, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.”
Nov 28, 2023: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A toddler was left unsupervised for two minutes inside the building.”
Nov 22, 2023: report to the state1 deficiency
-
Prohibited Punishments - Associated with Food, Naps, or Toilet Training
“A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.”
Nov 10, 2023: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A toddler was left unsupervised for thirteen minutes in a classroom.”
-
Responsibilities of Caregivers - Share Information with Incoming Caregivers
“A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.”
16 deficiencies older than three years
Oct 20, 2023: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.”
Sep 5, 2023: inspection2 deficiencies
-
Required Admission Information-Completed Food Allergy Plan
“One allergy plan evaluated did not have the parent’s signature.”
-
Immunization Records, Exceptions, and Exemptions Current
“Two children’s records evaluated did not have current immunizations on file.”
Jul 24, 2023: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.”
May 10, 2023: report to the state2 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.”
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.”
Apr 14, 2023: report to the state5 deficiencies
-
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child’s face into the mat and picking children up by their forearms and carrying them across the room.”
-
Responsibilities of Caregivers - Know Minimum Standards
“This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director.”
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Prohibited Punishments - Grabbing and Pulling
“This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.”
-
Diapering Procedures - Wash Infant’s Hands
“During an investigation it was determined that the infants hands were not being washed after diaper changes.”
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Diapering Procedures - Sanitizing Diaper Changing Area
“During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.”
Jan 27, 2023: report to the state3 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“A staff member was turning the toy shelves against the wall so the children would not have access to them.”
-
Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
“A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.”
-
Prohibited Punishments - Hitting with Hand or Instrument
“A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.”
Dec 9, 2022: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid’s Elbow.”
Oct 26, 2022: report to the state1 deficiency
-
Responsibilities of Caregivers - Know Children’s Names and Ages
“A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.”
All 63 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 30, 2026 | Inspection | No violation found |
| Oct 19, 2026 | Inspection | Outcome pending |
| Oct 9, 2026 | Report to the state | No violation found |
| Apr 10, 2026 | Inspection | 3 deficiencies cited |
| Mar 24, 2026 | Assessment | 1 deficiency cited |
| Oct 8, 2025 | Inspection | No violation found |
| Jun 20, 2025 | Inspection | No violation found |
| May 12, 2025 | Inspection | No violation found |
| Apr 1, 2025 | Inspection | No violation found |
| Mar 11, 2025 | Inspection | No violation found |
| Feb 20, 2025 | Inspection | No violation found |
| Jan 13, 2025 | Inspection | No violation found |
| Dec 12, 2024 | Inspection | No violation found |
| Nov 12, 2024 | Inspection | No violation found |
| Oct 7, 2024 | Inspection | No violation found |
| Sep 23, 2024 | Inspection | No violation found |
| Sep 19, 2024 | Report to the state | 2 deficiencies cited |
| Aug 22, 2024 | Inspection | No violation found |
| Jul 19, 2024 | Inspection | No violation found |
| Jul 2, 2024 | Inspection | No violation found |
| Jul 2, 2024 | Report to the state | 1 deficiency cited |
| Jun 28, 2024 | Inspection | No violation found |
| Jun 27, 2024 | Report to the state | 1 deficiency cited |
| Jun 24, 2024 | Inspection | No violation found |
| May 2, 2024 | Inspection | No violation found |
| Apr 29, 2024 | Inspection | No violation found |
| Apr 26, 2024 | Report to the state | 2 deficiencies cited |
| Mar 19, 2024 | Inspection | No violation found |
| Mar 6, 2024 | Inspection | No violation found |
| Mar 4, 2024 | Report to the state | 1 deficiency cited |
| Dec 12, 2023 | Inspection | No violation found |
| Nov 30, 2023 | Inspection | No violation found |
| Nov 28, 2023 | Report to the state | 1 deficiency cited |
| Nov 22, 2023 | Inspection | No violation found |
| Nov 22, 2023 | Report to the state | 1 deficiency cited |
| Nov 21, 2023 | Inspection | No violation found |
| Nov 14, 2023 | Inspection | No violation found |
| Nov 10, 2023 | Report to the state | 2 deficiencies cited |
| Nov 3, 2023 | Inspection | No violation found |
| Oct 24, 2023 | Inspection | No violation found |
| Oct 20, 2023 | Report to the state | 1 deficiency cited |
| Oct 13, 2023 | Inspection | No violation found |
| Sep 5, 2023 | Inspection | 2 deficiencies cited |
| Aug 3, 2023 | Inspection | No violation found |
| Jul 24, 2023 | Inspection | No violation found |
| Jul 24, 2023 | Report to the state | 1 deficiency cited |
| Jun 6, 2023 | Inspection | No violation found |
| May 22, 2023 | Inspection | No violation found |
| May 21, 2023 | Report to the state | No violation found |
| May 12, 2023 | Inspection | No violation found |
| May 10, 2023 | Report to the state | 2 deficiencies cited |
| Apr 14, 2023 | Report to the state | 5 deficiencies cited |
| Mar 22, 2023 | Inspection | No violation found |
| Feb 14, 2023 | Inspection | No violation found |
| Jan 30, 2023 | Inspection | No violation found |
| Jan 27, 2023 | Report to the state | 3 deficiencies cited |
| Jan 13, 2023 | Inspection | No violation found |
| Dec 22, 2022 | Inspection | No violation found |
| Dec 9, 2022 | Report to the state | 1 deficiency cited |
| Nov 10, 2022 | Inspection | No violation found |
| Oct 28, 2022 | Inspection | No violation found |
| Oct 26, 2022 | Report to the state | 1 deficiency cited |
| Sep 20, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Jun 8, 2018.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 184 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 17 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 15.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Discovery Montessori Academy | 14 |
| Primrose School of South Plano | 3 |
| Gan Israel/Gani | 3 |
| Cuddles and More | 1 |
| Sweet Home for Kids Childcare | 0 |
| Kidz Field Inc. | 2 |
| Lionheart Children’s Academy | 1 |
| Kids USA Montessori | 7 |
| Lionheart Childrens Academy This child care provider | 15 |
| Mera Gurukul | 3 |
| Treehouse Day School | 3 |
| Happy Flower Montessori Academy | 4 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.