Primrose School of Cary

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

“The incident report and injury reports for the incident that occurred 9/30 were not signed by the parent as of this inspection.”

Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

The equipment and materials were not age-appropriate for the children in care.

“Beads small enough to pass through a child’s nasal cavity were briefly available in the 3 year old room. This was corrected prior to inspection by removing the beads from the room.”

Rule The equipment and materials were not age-appropriate for the children in care.. Corrected during the inspection.

Staff did not complete the health and safety training within one year of employment.

“2 staff were observed to not have completed all required health and safety training courses within their 1st year of employment.”

Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2025. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“On February 15, 2025 and May 21, 2025, Two staff members engaged in a verbal altercation in the presence of the children.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 24, 2025. Correction verified: at a follow-up visit by DCDEE.

A valid qualification letter was not on file and available to review at the facility.

“A staff member failed to have a qualifying letter on file prior to working alone with children.”

Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 24, 2025. Correction verified: by a letter from the provider.

All staff records, except financial records, were not made available for review.

“Center management could not locate the file of a recent former staff member.”

Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 24, 2025. Correction verified: by a letter from the provider.

An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.

“An incident report for a serious injury that occurred at the center was not submitted to the Division.”

Rule An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 23, 2025. Correction verified: by a letter from the provider.

Incident logs were not completed and maintained as required.

“An incident report for a serious injury was not recorded on the incident log.”

Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 23, 2025. Correction verified: by a letter from the provider.

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

“The last documented outdoor inspection that was able to be observed during inspection was completed in January 2024.”

Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2024. Correction verified: by a letter from the provider.