Chesterbrook Academy
A child care center in Cary, North Carolina 27513
3821 NW Cary Parkway, Cary, North Carolina 27513. (919) 319-9400.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 19 violations in the last three years
- Sep 92026 the latest visit on record
- 199 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
14 DCDEE visits in the last three years, the latest on Sep 9, 2026.
19 violations cited in the last three years, 17 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
13 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 9, 2026: unannounced4 violations
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“Room 9 did not have a cot assignment sheet posted.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“One child’s file was observed to be missing a health assessment record.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. It has been over 1 year since the operation’s last fire inspection.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“Mulch at the ends of the slides of the large climbing structure measured 3 1/2 inches.”
Sep 18, 2025: unannounced1 violation
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was observed to have CPR that expired in April 2025.”
Mar 26, 2025: unannounced1 violation
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Parent’s medication authorization did not include required information.
“Authorization to dispense medication for one child was observed to have expired.”
Sep 24, 2024: unannounced5 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of completed CPR training was not avaialble during inspection for the Administrator.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Documentation of a completed TB test and medical report was not able to be observed for one employee hired in 2023.”
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Staff did not complete the health and safety training within one year of employment.
“Documentation of completed health and safety training was not able to be observed for one employee hired in 2023.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Documentation of completed maltreatment training was unable to be observed for one employee hired in 2023.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The operation’s EPR plan was last updated March 2023.”
Aug 22, 2024: unannounced1 violation
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“On August 13, 2024, a staff member assigned to the classroom for one-year-old children held a child while on the changing table, leaving fingernail markings under the child’s arms.”
Dec 15, 2023: unannounced1 violation
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Children were not adequately supervised at all times.
“It was determined that a child was not supervised properly allowing the child to exit the room for approximately 4 minutes.”
Nov 29, 2023: unannounced6 violations
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Child was handled roughly.
“On November 21, 2023, a staff member pulled and grabbed a four-year-child by their arm, slapped the child on their face and hand, and placed masking tape on the child’s mouth.”
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Children were not adequately supervised at all times.
“On November 21, 2023, a staff member in the classroom for four-year-children excessively used personal and facility provided electronic devices and thus provided little engagement and supervision of the children.”
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Discipline was related to food, rest or toileting.
“On November 21, 2023, a staff member placed a four-year-child in time out and prevented the child from eating with the rest of the class.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“On November 21, 2023, a staff member disciplined a four-year-old child by placing masking tape on the child’s mouth and excessively placing the child in timeout for extended periods of time. On this same date, the staff member repeatedly spoke to the child in a harsh and intimidating manner.”
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There was a substantiation of child maltreatment.
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When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
“On November 21, 2023, a staff member in the classroom for four-year-old children provided screen time to the children for more than thirty minutes.”
All 14 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 9, 2026 | Unannounced visit | 4 violations cited |
| Mar 25, 2026 | Unannounced visit | No violations cited |
| Sep 18, 2025 | Unannounced visit | 1 violation cited |
| Mar 26, 2025 | Unannounced visit | 1 violation cited |
| Sep 24, 2024 | Unannounced visit | 5 violations cited |
| Aug 22, 2024 | Unannounced visit | 1 violation cited |
| May 21, 2024 | Unannounced visit | No violations cited |
| Apr 10, 2024 | Unannounced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | No violations cited |
| Jan 31, 2024 | Unannounced visit | No violations cited |
| Dec 20, 2023 | Unannounced visit | No violations cited |
| Dec 19, 2023 | Unannounced visit | No violations cited |
| Dec 15, 2023 | Unannounced visit | 1 violation cited |
| Nov 29, 2023 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Nov 15, 2024.
- Licensed for 199 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 92000754.
- Restriction: Other - Operates at Ratios in rule .2818(b) at 30 sq.ft inside.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Seg Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 19.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Lucy Daniels Center for Early Childhood | 2 |
| Ginger’s Day Care Home | 2 |
| Bright Horizons Children’s Center | 2 |
| Chesterbrook Academy This child care provider | 19 |
| Bright Horizons Family Solutions | 6 |
| Angels Only | 0 |
| Parkway Head Start | 5 |
| Preston Children’s Academy | 3 |
| Spanish for Fun ! | 16 |
| Little Angels Bilingual Day Care | 0 |
| The Grove School of Cary | 2 |
| Little Flower Home Daycare | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.