Hearth Record

Kindercare Learning Center

A child care center in Mount Airy, North Carolina 27030

760 Riverside Drive, Mount Airy, North Carolina 27030. (336) 719-0298.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 25 violations in 6 months of the last 36. Last cited Dec 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 DCDEE visits in the last three years, the latest on Aug 4, 2026.

25 violations cited in the last three years, 25 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

25 violations in 6 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 3, 2026.

25 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Dec 4, 2025: unannounced5 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A center roster has not been created in ABCMS.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2025. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “On playground 2 loose weed block fabric presented a tripping hazard near the end of the building.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2025. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “Two aerosol cans in space 6 were in a unlocked cabinet. They were removed and thrown away in the locked kitchen during the visit.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2025. Correction verified: by a letter from the provider.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “In space 3A/B, a wall tile was missing in the girl’s restroom exposing crumbling sheetrock.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2025. Correction verified: by a letter from the provider.

  • Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment.

    “Mulch at the swings on playground two measured three inches and did not extend two times the length of the pivot point.”

    Rule Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2025. Correction verified: by a letter from the provider.

Dec 10, 2024: unannounced7 violations
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “A tube of diaper cream did not have a completed medication authorization file.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 27, 2024. Correction verified: by a letter from the provider.

  • A drug or medicine was administered after its expiration date.

    “In Space 5 there was a tube of expired diaper cream.”

    Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 27, 2024. Correction verified: by a letter from the provider.

  • All equipment and furnishings were not in good repair.

    “The carpet in the 3AB classroom was coming up off the floor. In the Space 4 there was a foam ball that was ripped exposing the cushion inside. The ball was removed during the visit.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “Mulch in the fall zone on the School Age playground did not measure the required 6 inches out and six inches deep.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “The outside exit and entrance doors of the classrooms were dirty with dirt and stains.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 27, 2024. Correction verified: by a letter from the provider.

  • Menus for all meals and snacks were not planned at least 1 week ahead and dated.

    “The menu reflected ravioli, corn, and pears. This was dated for 12/19/24. The menus were corrected during the visit to reflect the today’s date of 12/10/24.”

    Rule Menus for all meals and snacks were not planned at least 1 week ahead and dated.. Corrected during the inspection.

  • The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

    “The white pipes around the playground was broken and cracked. There were deflated balls and trash on the fenced in playground. This balls and trash were corrected during the visit.”

    Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 27, 2024. Correction verified: by a letter from the provider.

Sep 4, 2024: unannounced1 violation
  • A child was released to an individual that was not listed on the application.

    “The emergency contacts on the application were not contacted for one enrolled child.”

    Rule A child was released to an individual that was not listed on the application.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 17, 2024. Correction verified: by a letter from the provider.

Jul 16, 2024: unannounced4 violations
  • All equipment and furnishings were not in good repair.

    “Paint on a tricycle in the fenced area was peeled exposing rust.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 30, 2024. Correction verified: by a letter from the provider.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “Mulch in the fall zones of climbing equipment for preschool children measured 5” in depth instead of the required 6 inches.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 30, 2024. Correction verified: by a letter from the provider.

  • Over-the-counter medication was given which exceeded the amount and frequency of the dosage on the manufacturer’s label.

    Rule Over-the-counter medication was given which exceeded the amount and frequency of the dosage on the manufacturer's label.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 30, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. in space 9, the parrent’s authorizaiton to administer medication via an inhaler was signed by the parent on 11.2.23 and was not updated after 6 months.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 30, 2024. Correction verified: by a letter from the provider.

Feb 21, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Staff members were unaware of a specific child’s activities at all times.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2024. Correction verified: by a letter from the provider.

Dec 19, 2023: unannounced7 violations
  • A violation was found for which there is no item number.

    “A package of sweet potato crackers on a shelf in the school age room was left open in a manner that could attract flies and bugs.”

    Rule A violation was found for which there is no item number.. Corrected during the inspection.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “Mulch in some fall zone areas of school age equipment measured 4-1/2 to 5 inches instead of the required 6 inches.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 9, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “The file for one staff did not include emergency information.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “Two drawer handles accessible to children in the school age room were broken and sharp points extended out from the drawers. The handles were removed during my visit.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Corrected during the inspection.

  • Parent participation plan was not discussed with parents on or before the child’s first day of attendance and/or a copy was not given to them or posted in the center.

    “Files for two children did not include a signed statement verifying parents received a copy of the facility’s parent participation policy. The policy was not posted in the center.”

    Rule Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 2, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “The EPR Plan did not include written procedures for accounting for all in attendance including: the location of the children, staff, volunteer and visitor attendance lists. Staff emergency information was not included with the EPR plan; a list was not provided for visitors to sign in to be accounted for in the event of an emergency.”

    Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

  • The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin.

    “Paper and other trash was observed in the fenced play space.”

    Rule The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin.. Corrected during the inspection.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Aug 4, 2026Announced visitNo violations cited
Mar 26, 2026Announced visitNo violations cited
Dec 4, 2025Unannounced visit5 violations cited
Dec 10, 2024Unannounced visit7 violations cited
Sep 4, 2024Unannounced visit1 violation cited
Aug 29, 2024Unannounced visitNo violations cited
Jul 16, 2024Unannounced visit4 violations cited
May 28, 2024Unannounced visitNo violations cited
Apr 23, 2024Unannounced visitNo violations cited
Mar 19, 2024Unannounced visitNo violations cited
Feb 21, 2024Unannounced visit1 violation cited
Dec 19, 2023Unannounced visit7 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Mar 26, 2026.
  • Licensed for 180 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 86000425.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kindercare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 34 child care providers in Surry County, the middle value for violations cited in the last three years was 6.5; this one had 25.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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