Kindercare Learning Center
A child care center in Mount Airy, North Carolina 27030
401 South South Street, Mount Airy, North Carolina 27030. (336) 719-0500.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 18 violations in the last three years
- Sep 212026 the latest visit on record
- 171 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Sep 21, 2026.
18 violations cited in the last three years, 18 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
18 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 21, 2026: unannounced3 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. All current staff were not linked to the facility’s roster.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“In space 2, one diaper ointment authorization expired and one diaper ointment medical authorization did not have the directions completed by the parent/guardian.”
-
The depth of the loose surfacing was not based on critical height of the equipment.
“The mulch measured 2-3 inches around the climbing equipment on all the playgrounds and not the required 6 inches.”
Mar 10, 2026: unannounced2 violations
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A drug or medicine was administered after its expiration date.
“In space 3 one diaper ointment, Destin expired January 2026.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In space 5 chipping paint was observed on a wall under the window near the bathroom.”
Oct 3, 2025: unannounced4 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A bottle of Kay QSR Restroom Cleaner/Toilet Bowl Cleaner, and Glass Cleaner with multiple warnings was not in locked storage in Space 6 and Space 7.”
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All equipment and furnishings were not in good repair.
“The rubber surfacing on the steps and platform on one of climbing/slide structures on Playground 2, is peeling and cracked. The damaged areas had been covered with duct tape that was loosened by use and weather.”
-
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“The FRP (fiberglass reinforced plastic) panel on the wall in Space 6 at the children’s bookshelf was cracked and loose from the wall.”
-
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“Brick surrounding a water spigot on a wall on Playground #2 was missing and had been filled with foam installation.”
Oct 8, 2024: unannounced6 violations
-
A safe indoor and outdoor environment was not provided for the children.
“Cement footings were exposed on the large playground posing a tripping/falling hazard to children. Mulch does not go up to meet the edge of the sidewalk on the toddler playground.”
-
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“There was one child who did not have a Medical Action Plan for the asthma medication.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“I observed one child that did not have a date on the bottle of human milk.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“I observed there was one child with diaper cream that listed “as needed”.”
-
Rule violated (DCDEE’s description below)
“Incident logs were not completed and maintained as required.There was one (1) incident report that was not logged on the Incident Report Log from 6/17/24.”
-
The EPR Plan did not include the location of the Ready to Go File and or the required information.
“Two (2) children’s application and information was not in the EPR file.”
Jun 19, 2024: unannounced2 violations
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Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
“In Space 3, there was one shelf with peeling paint that was accessible.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In Space 2, there was one bottle that was not dated and labeled.”
Apr 15, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
“A three-year-old child was left unattended on the playground for approximately eight minutes.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 21, 2026 | Unannounced visit | 3 violations cited |
| Mar 10, 2026 | Unannounced visit | 2 violations cited |
| Oct 3, 2025 | Unannounced visit | 4 violations cited |
| Oct 8, 2024 | Unannounced visit | 6 violations cited |
| Jun 19, 2024 | Unannounced visit | 2 violations cited |
| May 29, 2024 | Unannounced visit | No violations cited |
| Apr 29, 2024 | Unannounced visit | No violations cited |
| Apr 15, 2024 | Unannounced visit | 1 violation cited |
| Dec 21, 2023 | Unannounced visit | No violations cited |
| Nov 15, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Mar 16, 2026.
- Licensed for 171 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 86000419.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Kindercare Education LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 34 child care providers in Surry County, the middle value for violations cited in the last three years was 6.5; this one had 18.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| White Plains Baptist Childcare | 34 |
| Flat Rock Elementary Pre-K School Ready | 18 |
| Bh Tharrington Preschool | 13 |
| White Plains Pre-K School Ready | 3 |
| Rainbow Child Care Center | 4 |
| A Grace Academy of Mt. Airy | 13 |
| Twinkle Tots Child Care Home | 4 |
| Amanda’s Angels | 28 |
| South Main Children’s Center II | 14 |
| Kindercare Learning Center This child care provider | 18 |
| Kindercare Learning Center | 25 |
| Granite City Head Start | 7 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.