Excel Learning Centers #8
A child care center in Jacksonville, North Carolina 28546
1 Office Park Drive, Jacksonville, North Carolina 28546. (910) 577-3207.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 16 violations in the last three years
- Aug 62026 the latest visit on record
- 233 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 DCDEE visits in the last three years, the latest on Aug 6, 2026.
16 violations cited in the last three years, 16 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
16 violations in 8 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 17, 2026: unannounced6 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Miracle Gro potting mix was accessible to children on the school-age playground. Hand sanitizer was on the three buses accessible to children.”
-
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Two staff members were missing an annual health questionnaire on file.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Two staff members emergency information was not updated in the past year.”
-
Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“Two children were missing a photograph in the transportation binder.”
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not recorded for the month of April 2026.”
-
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Amoxicillin for a staff member’s child was not in a locked container in the kitchen refrigerator.”
Mar 4, 2026: unannounced2 violations
-
A safe indoor and outdoor environment was not provided for the children.
“On both playgrounds surfacing beside sidewalks has eroded away. On front playground surfacing around climbing structure has three holes. On front playground surfacing underneath fence by back door has washed away exposing the bottom of the fence. On both playgrounds tree roots are exposed. On front playground, a broken table is assessable to children.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In space 9 and 12, outlets were left uncovered accessible to children.”
Jul 9, 2025: unannounced1 violation
-
All equipment and furnishings were not in good repair.
“There was chipped paint on the walls in indoor spaces #3, #5, #6, and #10.”
May 21, 2025: unannounced1 violation
-
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“On May 15, 2025, a staff member responded to an upset parent by yelling in front of the parents three-year-old child along with other children present on the playground.”
Feb 27, 2025: unannounced2 violations
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Orientation was not documented as complete for one out of the five newly hired staff members.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Two of the five newly hired staff members had not signed a statement acknowledging receipt of the policy.”
Jul 17, 2024: unannounced1 violation
-
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One staff member’s Health and Safety training expired June 2024.”
Feb 22, 2024: unannounced1 violation
-
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“It was reported by multiple staff members, on February 21, 2024, a staff member raised their voice and pointed their finger within inches of childrens faces. Staff reported children were upset and crying. This is a repeat violation.”
Feb 14, 2024: unannounced1 violation
-
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
The inspectors’ words, 97 words
“It was confirmed on two separate incidents, two staff members used in appropriate language, tone, and volume with children. One staff member screamed in children’s faces, “Don’t talk to me”, “Sit down and be quiet”, and “Knock it off’. The staff member would hold her cell phone and threaten to call the children’s parents if they did not comply with her requests. The staff member stated in front of the children, “The child needs a good spanking”. The second staff member was upset with an administrator and used inappropriate language in front of the school age children.”
Dec 19, 2023: unannounced1 violation
-
Children were left in a vehicle unattended by an adult.
“On Tuesday, December 12, 2023, a staff member left a five-year-old child unsupervised on a bus for approximately two (2) minutes.”
All 25 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 6, 2026 | Unannounced visit | No violations cited |
| Jun 17, 2026 | Unannounced visit | 6 violations cited |
| Mar 4, 2026 | Unannounced visit | 2 violations cited |
| Jul 9, 2025 | Unannounced visit | 1 violation cited |
| May 28, 2025 | Unannounced visit | No violations cited |
| May 21, 2025 | Unannounced visit | 1 violation cited |
| Feb 27, 2025 | Unannounced visit | 2 violations cited |
| Nov 21, 2024 | Unannounced visit | No violations cited |
| Oct 31, 2024 | Unannounced visit | No violations cited |
| Sep 19, 2024 | Unannounced visit | No violations cited |
| Jul 17, 2024 | Unannounced visit | 1 violation cited |
| Jun 12, 2024 | Unannounced visit | No violations cited |
| Jun 12, 2024 | Unannounced visit | No violations cited |
| May 7, 2024 | Unannounced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | No violations cited |
| Feb 29, 2024 | Unannounced visit | No violations cited |
| Feb 22, 2024 | Unannounced visit | No violations cited |
| Feb 22, 2024 | Unannounced visit | 1 violation cited |
| Feb 14, 2024 | Unannounced visit | 1 violation cited |
| Feb 6, 2024 | Unannounced visit | No violations cited |
| Feb 6, 2024 | Unannounced visit | No violations cited |
| Dec 19, 2023 | Unannounced visit | No violations cited |
| Dec 19, 2023 | Unannounced visit | 1 violation cited |
| Nov 21, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Aug 24, 2026.
- Licensed for 233 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 67001178.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Ela Kidsnet Holdings, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 54 child care providers in Onslow County, the middle value for violations cited in the last three years was 7; this one had 16.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| New Beginnings Child Care Center III, Inc. | 27 |
| Children’s Castle Child Care, Inc. | 45 |
| Morton Pre-K | 12 |
| Milestones Preschool & Enrichment Center | 5 |
| Hunters Creek Pre-K | 6 |
| Excel Learning Centers #8 This child care provider | 16 |
| Excel Learning Centers #9 | 21 |
| Excel Learning Centers #12 | 18 |
| Sanctuary Childcare Center | 28 |
| Childcare Network #80 | 7 |
| Mount Carmel H.E.L.P.S. Childcare Center | 3 |
| Precious Resources | 4 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.