Hearth Record

The Children’s Courtyard #3245

A child care center in Wilmington, North Carolina 28401

735 Medical Center Drive, Wilmington, North Carolina 28401. (910) 251-0003.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 20 violations in 7 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

28 DCDEE visits in the last three years, the latest on Aug 5, 2026.

20 violations cited in the last three years, 20 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

20 violations in 7 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.

20 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jul 8, 2026: unannounced4 violations
  • Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns.

    “A child’s application did not include information regarding the child’s health care needs.”

    Rule Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 15, 2026. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “In space 3, one medication administration permission form for over-the-counter topical medication did not include a description on how to apply the ointment. Another form did not include the ointment’s expiration date.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 15, 2026. Correction verified: by a letter from the provider.

  • The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

    “Trash including paper plates, used napkins, and crushed plastic cups were observed dispersed on the playground space used with preschool and school-aged children.”

    Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 15, 2026. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “Parent’s signature was missing from a written feeding plan.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 15, 2026. Correction verified: by a letter from the provider.

Mar 25, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Per administration’s report on March 11, 2026, sometime between 1:00p.m. and 1:30 p.m., a teacher was asleep in a rocking chair in the classroom during the children’s rest time.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 25, 2026. Correction verified: at a follow-up visit by DCDEE.

Mar 5, 2026: unannounced1 violation
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “On February 26, 2026, a photo was taken and submitted to the administrator showing a staff member working in the preschool classroom roughly handling a two year old child. The photo showed the child being picked up by the upper arm to the point the child’s feet were pulled off the floor as the child’s hair was being pulled by the staff member.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 16, 2026. Correction verified: by a letter from the provider.

Feb 19, 2026: unannounced2 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “Approximately three weeks ago, a staff member working in the infant classroom found a generic 15mg Adderall pill belonging to another staff member on the floor. Children were not harmed from this incident.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 27, 2026. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “It was confirmed that on February 10, 2026, a staff member fell asleep in the rocking chair for approximately ten minutes while holding a twelve-month-old child. The child was asleep and was not harmed.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 27, 2026. Correction verified: by a letter from the provider.

Jan 8, 2026: unannounced7 violations
  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member’s CPR training expired in November 2025.Two additional staff members did not complete CPR training within 90 days of employment as required.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 16, 2026. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member’s First Aid training expired in November 2025. Two additional staff members did not complete First Aid training within 90 days of employment as required.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 16, 2026. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In space 2, one infant’s bottles and jar of baby food did not have a date listed. This is a repeat violation.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Four staff members did not receive 16 hours of orientation within the first 6 weeks of hire.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 16, 2026. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “In spaces 1 and 2, three parent permission forms required for diaper creams did not include all required information. The forms only included the child’s name and parent signatures, all other information was missing.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 16, 2026. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Two staff members did not complete the maltreatment training within 90 days of employment as required.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 16, 2026. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “On the playground space used with preschool and school-aged children, mulch used as surfacing measured less than two inches under and around the large climbing structure and swings.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 16, 2026. Correction verified: by a letter from the provider.

Jul 24, 2025: unannounced3 violations
  • All equipment and furnishings were not in good repair.

    “Three protruding bolts were observed on the playground space used by preschool and school-aged children.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 4, 2025. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In spaces 1 and 3, four infant’s bottles were not dated.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 4, 2025. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Two children did not have a complete medical or health assessment, signed by a pediatrician on file within 30 days of enrollment.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 4, 2025. Correction verified: by a letter from the provider.

Mar 11, 2025: unannounced1 violation
  • A safe indoor and outdoor environment was not provided for the children.

    “Staff members working in the classroom for two-three year old children admitted to consuming sips of “Twisted Tea” while caring for children. This beverage can include up to 5% alcohol by volume.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 19, 2025. Correction verified: by a letter from the provider.

Feb 26, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Two staff members reported seeing Ms. Kris, a teacher working in the early preschool classroom using her cell phone during the month of January. In one instance, a floating staff member, who was present on the playground with Ms. Kris, stated she witnessed Ms. Kris scrolling through her cell phone while supervising the children. The second occasion was when Ms. Emery was telephoned by a parent, who was watching the live footage of her child’s classroom, and saw Ms. Kris using her cell phone.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2024. Correction verified: by a letter from the provider.

All 28 visits on record
Visits on record
DateVisitWhat the record says
Aug 5, 2026Unannounced visitNo violations cited
Jul 8, 2026Unannounced visit4 violations cited
Jun 18, 2026Unannounced visitNo violations cited
May 27, 2026Unannounced visitNo violations cited
Apr 16, 2026Unannounced visitNo violations cited
Apr 1, 2026Unannounced visitNo violations cited
Mar 25, 2026Unannounced visitNo violations cited
Mar 25, 2026Unannounced visit1 violation cited
Mar 5, 2026Unannounced visitNo violations cited
Mar 5, 2026Unannounced visit1 violation cited
Feb 24, 2026Unannounced visitNo violations cited
Feb 19, 2026Unannounced visit2 violations cited
Jan 8, 2026Unannounced visit7 violations cited
Dec 23, 2025Unannounced visitNo violations cited
Oct 24, 2025Unannounced visitNo violations cited
Jul 24, 2025Unannounced visitNo violations cited
Jul 24, 2025Unannounced visit3 violations cited
Mar 11, 2025Unannounced visit1 violation cited
Feb 14, 2025Unannounced visitNo violations cited
Feb 11, 2025Unannounced visitNo violations cited
Jan 28, 2025Unannounced visitNo violations cited
Jan 15, 2025Unannounced visitNo violations cited
Aug 1, 2024Unannounced visitNo violations cited
May 14, 2024Unannounced visitNo violations cited
Mar 25, 2024Unannounced visitNo violations cited
Mar 1, 2024Unannounced visitNo violations cited
Feb 26, 2024Unannounced visit1 violation cited
Jan 10, 2024Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Feb 24, 2022.
  • Licensed for 150 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 65001045.
  • Restriction: Other - No cooking allowed.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: The Children’s Courtyard, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 74 child care providers in New Hanover County, the middle value for violations cited in the last three years was 6; this one had 20.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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