Primrose School of Wilmington at Medical Center
A child care center in Wilmington, North Carolina 28401
1401 South 16th Street, Wilmington, North Carolina 28401. (910) 409-6350.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 12 violations in the last three years
- Apr 132026 the latest visit on record
- 210 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 DCDEE visits in the last three years, the latest on Apr 13, 2026.
12 violations cited in the last three years, 12 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
12 violations in 6 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Mar 3, 2026: unannounced1 violation
-
Children were not adequately supervised at all times.
“On February 25, 2026, a child 2 years of age was left unsupervised on the infant playground for approximately 3 minutes.”
Oct 21, 2025: unannounced4 violations
-
A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“Two (2) diaper creams were observed in space 9 (pthwy) without written permission.”
-
A drug or medicine was administered after its expiration date.
“A diaper cream in space 9 (pthwy) expired September 2025.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Leftover petroleum ointment in space 1 (EPS1) was not returned to the parent or discarded after the course of the treatment.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on October 9, 2024.”
Apr 21, 2025: unannounced1 violation
-
The written feeding plan was not modified as the child’s needs changed.
“Infant written feeding plans have not been modified as the children’s needs have changed.”
Nov 19, 2024: unannounced1 violation
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“A prescription medication in space 11 (PK1) was not in the original labeled container.”
Sep 12, 2024: unannounced1 violation
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Leftover ointments were observed in spaces 1, 4, and 5. These items were removed during the visit.”
May 7, 2024: unannounced4 violations
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Incident logs were not completed and maintained as required.
“Incident logs have not been completed and maintained.”
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Prescribed medication was not administered according to the prescription, using the amount and frequency of dosage specified on the label.
“The prescription diaper cream in space 7 had a permission form for an over-the-counter ointment rather than a medication permission form.”
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“Prescription cream was not in the original labeled container or accompanied by signed and dated written instructions in space 7.”
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Rule violated (DCDEE’s description below)
“Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. In space 9 the tables were too tall for all children and some chairs were too high.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 13, 2026 | Unannounced visit | No violations cited |
| Mar 9, 2026 | Unannounced visit | No violations cited |
| Mar 9, 2026 | Unannounced visit | No violations cited |
| Mar 3, 2026 | Unannounced visit | 1 violation cited |
| Oct 21, 2025 | Unannounced visit | 4 violations cited |
| Aug 27, 2025 | Unannounced visit | No violations cited |
| Jul 30, 2025 | Unannounced visit | No violations cited |
| Jun 23, 2025 | Unannounced visit | No violations cited |
| Apr 21, 2025 | Unannounced visit | 1 violation cited |
| Nov 19, 2024 | Unannounced visit | 1 violation cited |
| Sep 12, 2024 | Unannounced visit | 1 violation cited |
| Jul 31, 2024 | Unannounced visit | No violations cited |
| May 7, 2024 | Unannounced visit | 4 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jul 18, 2024.
- Licensed for 210 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 65001035.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Ace Learning LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 74 child care providers in New Hanover County, the middle value for violations cited in the last three years was 6; this one had 12.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Grandma & Grandpa’s Day Care | 0 |
| Brighter Day Daycare | 0 |
| First Step Child Care | 4 |
| Bonnie Sanders Burney Child Development Center | 12 |
| Kids Castle II | 16 |
| Mary Washington Howe Pre-Kindergarten | 6 |
| Dorothy B. Johnson Pre-K Center | 4 |
| Wrightsboro Elementary | 16 |
| Kiddie Academy of Wilmington South Campus | 12 |
| Primrose School of Wilmington at Medical Center This child care provider | 12 |
| The Children’s Courtyard #3245 | 20 |
| Spark Academy | 56 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.